Traditional Culture Encyclopedia - Traditional festivals - 5 articles on self-evaluation of business work
5 articles on self-evaluation of business work
Self-evaluation of business work 1
I have been engaged in sales for 20 years. In the past three years, with the leadership and help of the factory leaders and the full assistance of all the staff, I have stood on my post, fulfilled my duties, worked hard and worked hard. And achieved sales of 65,438+045,225 yuan. Now, my experience and feelings in sales in the past three years are as follows:
First, earnestly implement the post responsibilities and earnestly perform their duties.
As a salesperson, my job responsibilities are:
1, do everything possible to complete the regional sales task and make timely reminders;
2. Strive to complete the requirements in the sales management measures;
3. Be responsible for strictly implementing the outbound procedures of products;
4. Actively and extensively collect market information and report to leaders in time;
5, strictly abide by the factory rules and regulations and various rules and regulations;
6. Have a high sense of professionalism and ownership;
7, complete other work assigned by the leadership.
Job responsibilities are the job requirements of employees, and also the standard to measure the quality of employees' work. Since I have been engaged in business, I have been taking my job responsibilities as the standard of action, starting from bit by bit in my work, and demanding my behavior in strict accordance with the terms of my duties. In recent years, in business work, we can start with product knowledge, carefully analyze market information while understanding technical knowledge, and make marketing plans in time. Secondly, I often communicate with sales staff in other regions to analyze market scenarios. In daily work, after receiving the tasks assigned by the leaders, on the premise of ensuring the quality of work, be proactive and finish the tasks on time.
In short, after several years of practice, it has been proved that the business skills and performance of a salesman are very important, which is the standard to test the gains and losses of a salesman's work. This year, due to the acceptance of the northern Shaanxi system power grid and the suspension of the project, the funds for the rural power system are not in place. In addition, the lack of self-knowledge and business skills and the rapid changes in the market have led to poor performance.
Two, a clear task, proactive, and strive to complete the quality and quantity on time.
At work, I have always known that only the superior-subordinate relationship, both internal and external alike. I must not be careless or negligent in the work arranged by the leaders. When understanding the task, on the one hand, we should make progress in understanding the leadership's intention and the standards and requirements that need to be met, and strive to complete it ahead of time within the required time limit, on the other hand, we should make progress and supplement in research.
For example:
1. In September this year, because the lessee terminated the lease agreement and stopped production, the factory accumulated about 80 tons of silica and 20 tons of barite, but the lessee had left. For safety research, the leader instructed to transport the materials stored in the factory as soon as possible, and contacted the vehicle at noon on the day after receiving the task and negotiated the freight. The next day, he followed the vehicle to Pucheng Branch, and the three vehicles were delivered twice as planned. In the process of loading, after loading three cars, there is still about 10 ton left. After reporting to the leader in time and obtaining the consent, I hired two tricycles from the local area and shipped the remaining materials back the same day at the same freight rate, which not only saved time, but also reduced costs.
2. In late August of this year, I went to northern Shaanxi on business, which coincided with the bidding for materials of Shendong Electric Power Diversified Industry Co., Ltd., and this bidding involved the procurement of materials in the future, which was of great significance. After I know the details, I will report to the leader in time and send the relevant information as soon as possible. I know this tender is very important to our factory and myself, but I don't think I can start because I haven't participated in a formal tender meeting. So, after careful consideration, I started with the relevant departments of the material procurement units that participated in the bidding, and collected the detailed scenes and product supply prices of the relevant bidding enterprises to pave the way for bidding. Through my unremitting efforts, I successfully passed the qualification examination, business defense and technical defense in the bidding process, and finally it was worth it. In the end, YHWS- 17/50 zinc oxide arrester produced by our factory won the bid, which laid a solid foundation for the future sales of this product.
Third, correctly handle customer complaints and solve them properly in time.
Sales is a long-term, step-by-step work, and product defects are common, so salespeople should treat customer complaints correctly, treat them as equally important or even worse than product sales, and handle them carefully at the same time. In the process of product sales, I strictly follow the sales service promise made by the factory. When I receive a customer complaint, I must first make a record of the customer complaint and make a verbal commitment. Secondly, I should report to the leaders and relevant departments in time. After receiving the instructions from the leader, I will work with the staff of relevant departments to formulate a response plan, and at the same time, I will communicate with customers in time to make them satisfied with the treatment plan.
Fourth, seriously study the knowledge of our products and related products, and determine the product varieties that can be represented according to customer needs.
Familiarity with product knowledge is the premise of good sales. I also pay attention to the study of product knowledge in the process of sales. I can basically answer questions about the use, performance and parameters of the products produced by the factory, and I can basically master the use and installation of some related products.
According to the overall arrangement of the factory, after self-understanding of northern Shaanxi, the types of agents are divided into two categories: one is products with high technical content and great added value, such as 35KV lightning arrester, 35 fuse and current limiting fuse. , which after-sales services have problems; II. Iron accessories, fittings, bow bags, cross arms, etc. for 10KV lines. These products are used in large quantities, but the added value is low and there are many manufacturers, so it is difficult to sell them.
Verb (abbreviation of verb) Market analysis of electrical products
Northern Shaanxi has a large area, but the power grid construction is relatively backward. With the deepening of power grid transformation, manufacturers are aiming at the backward areas in the west, which leads to the continuous refinement of the market and increasingly fierce competition. Most power units in northern Shaanxi belong to rural power system. After several years of rural power network reconstruction and construction, due to the lack of funds, only 40% of the tasks have been completed, and the regional market potential is huge. The market analysis of northern Shaanxi is as follows:
(A) market demand analysis
Although the market potential in northern Shaanxi is huge, most county bureaus in Yan 'an belong to the provincial rural power system. Material procurement is organized and distributed by the Provincial Tendering Bureau, and Yulin Power Supply Bureau is managed by the Provincial Rural Power Bureau. However, the procurement of materials is subject to unified bidding by the Provincial Bureau of Tendering. Its procurement mode is that the bureau recommends manufacturers to the provincial bidding bureau, and the bidding bureau determines the shortlisted manufacturers. Furthermore, its purchasing decision-making power is in the provincial bidding bureau, but our factory won the bid without bidding in the provincial bidding bureau, and the county bureaus in Yulin area belong to Yulin. According to the information collected so far, whether Yulin Power Supply Bureau will continue to transform the power grid depends on the allocation of funds by the Provincial Rural Power Bureau, because in recent years, the funds needed for the transformation have been guaranteed by the Provincial Rural Power Bureau to offset the loan with assets. According to the current situation of the bureau, it has been unable to repay the loan interest. According to the analysis of relevant personnel in the bureau, the power grid transformation in Yulin area may stop.
(B) competitors and price analysis
In recent years, through my own understanding of this area, there are two types of electrical appliance manufacturers in northern Shaanxi: one is West Porcelain Factory (branch factory), Shendian, Jiaotong University, Tongchuan Rongxin and so on. These enterprises entered the northern Shaanxi market earlier and have strong strength. At the same time, they were shortlisted by the provincial bidding bureau, and the sales price was basically the same as that of our factory, which has constituted scale sales; The other is the lightning arrester factory in Baoding City, Hebei Province, which entered the northern Shaanxi market late but sold at a lower price. The sales price of YHWS- 17/50 arrester is only 80 yuan/branch, and the sales price of PRW7-10100 is 60 yuan/branch, which basically occupies the field of consignment.
Six, 20__ years of regional work ideas
There are still many problems and shortcomings in the evaluation of the work in the past year, and we need to learn from other salesmen and peers in working methods and skills. In 2006, I plan to learn from each other on the basis of last year's work gains and losses, focusing on the following aspects:
(1) According to the sales situation and market changes in _ _ _ region, I plan to focus my work on Yan 'an region. First, I mainly do a good job of self-purchasing county bureaus, and choose several county bureaus with large consumption and good economic conditions as the focus, such as Yanchuan Electric Power Bureau and Yanchang Electric Power Bureau. At the same time, Yan 'an Power Supply Bureau has been reformed for three years, and it should be self-purchased by two counties and one district. The second is to do a good job in extending the procurement of oil mines in electrical materials, and the third is to take the form of agents in Yan 'an area, so that agents can carry out the sales work of county bureaus.
(2) In view of the situation that there is no electricity available for the county bureau in Yulin area, it is planned to continue the work of Yulin Power Supply Bureau, and then it will be targeted after getting the exact news in time. Golden boy should report the situation of our bureau to the leaders in time in order to do a good job in the provincial bidding bureau. At the same time, we plan to find powerful and well-connected agents in Daliuta, mainly working for Shenhua Shendong Coal Co., Ltd. to expand sales channels.
(3) Yongdeng Electric Power Bureau and Zhangye Electric Power Bureau, which have formed sales in Gansu, have basically stopped using due to the transformation of rural power grid in _ _ _ _ _ _ _ _ _, and plan to collect market information and contact in time in _ _ _ _ _ _ _ _, so as to strive to participate in bidding and form large-scale sales.
(4) In order to cooperate with agency sales in an enterprising way, I plan to study the knowledge, performance and use of agency products after determining the product variety, so as to facilitate the agency products to enter the market quickly and constitute sales.
(5) While doing a good job, I plan to improve my theoretical knowledge by learning business knowledge, skills and actual sales, and strive to continuously improve my comprehensive quality and lay a human resource foundation for the further development of the enterprise.
(6) In order to ensure the completion of the annual sales task, I usually collect information and summarize it in time, and strive to open up new markets to expand the market share of products.
Seven, some suggestions on sales management measures.
(1) The sales management measures for the year of 20 _ _ should be concise, define the area, tasks, expenses, assessment and rewards of sales personnel, delete vague terms, and cash them in full according to the methods after the assessment of sales personnel at the end of the year.
(2) In 20 _ _ years, under the premise of satisfactory negotiation between the factory and the salesman, the standardized and unified sales management measures were carefully revised, so that they can be widely adapted to local conditions, and the ex-factory price only needs to be adjusted according to market changes every year.
(3) In 20 _ _ years, the salesman was loosely managed, the fixed eight-hour work system was cancelled, and the form of regular report and assessment was adopted. Salespeople can go to the factory to handle other affairs 1-2 days a week. For example, if you are on a business trip, you should report the destination and return time to the leader, and arrive at the factory on time after receiving the notice from the leader, so that the salesman can have enough time for sales planning.
(4) Due to the shrinking regional market, fierce competition among peers and falling prices, _ _ leaders should carefully inspect and synthesize the market situation and the information feedback of sales personnel, work out the ex-factory price in line with the factory situation and market situation, and stimulate the sales enthusiasm of sales personnel.
Self-evaluation of business work II
In a blink of an eye, 20 years have passed, and my probation period in the company has arrived. This year's business work is now evaluated as follows.
Looking back on these two months' work, although the contribution to the company is meager, it has finally taken the first step of new regional and cross-industry development. After learning and communicating with other employees, I gradually integrated into this group.
As the saying goes, interlacing is like a mountain. When I first came to our company, I was really helpless because of the different industries and the nature of my work. Fortunately, with the help of my colleagues, I got familiar with office work as quickly as possible and got a necessary understanding of market operation process. In this short period of more than two months, I visited the necessary customers, recovered the payment, and got enough knowledge and understanding of this industry, which laid the foundation for the later office work.
1, ideological and political performance, moral quality cultivation, work mentality.
I am law-abiding, love my job, have a strong sense of responsibility and dedication, take the initiative to study professional knowledge seriously, have a correct working attitude and be serious and responsible.
2. Professional knowledge, working ability and specific work.
/kloc-came to work in the company from October to October, and served as office logistics and business work in the system integration department of the company, assisting the department manager to do some trivial work. In order to work better, I asked the leaders, learned from my colleagues and explored my own practice. In a short time, I sorted out the work of the department, became familiar with the business process, defined the work process and direction, improved my work skills, and formed a clear working idea in the specific work. After coming to the company, with the goal of "doing better", I cultivated the sense of innovation and enterprising, and successfully completed all the work assigned by the leaders. In the remaining time, I communicated with some governments, network departments, purchasing departments of enterprises and institutions, and searched for engineering information, laying a good foundation for the next work.
3. Seriously, timely and efficiently complete other tasks assigned by company leaders and department managers.
For the smooth progress of the company's work and the coordination between departments, we should not only do our own work well, but also cooperate with other colleagues to do our work well.
4. Work attitude and diligence.
I love my job, can treat every job correctly and seriously, devote myself to my work, serve everyone enthusiastically, observe labor discipline seriously, ensure attendance on time and stick to my post.
5, work quality achievements, benefits and contributions.
Make a personal work plan before starting work, give priority to completing all the work in time, achieve the expected effect, and complete the work with good quality and quantity. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, my work level has been greatly improved.
Evaluating this year's work, although there are necessary improvements, there are still many shortcomings. For example, there are not many creative work ideas, individual work is not perfect enough, and there is too little information about business customers, which needs to be improved in future work. In the new year, I will seriously study various policies and regulations, and strive to make a good work plan for 2009, so that the work efficiency will reach a new level in an all-round way and make greater and more contributions to the development of the company.
Self-evaluation of business work 3
I have been in the company for more than four months. What I have to do every day is to update the b2b website information, and at the same time, I am constantly improving the information of our company on various websites. What is unusual is the product information, which will add some new products and set up a personal website. In this way, product information will be more abundant, the chances of being concerned will increase, and customers can fully understand our company's information. These days, the supervisor gave me another opportunity to communicate with customers by telephone, and asked me to help contact some customers to understand their needs and intention to buy equipment. I still have many problems in the process of telephone communication with customers. When the customer asks some technical questions about the equipment, I can't answer them in time. The supervisor also saw this and reminded me to learn more technical knowledge and answer customers' questions at any time.
I think I must work hard in the following aspects in the future. First of all, I will spend time learning some knowledge about equipment technology. As a salesman, if a customer asks some professional questions about the product, if he doesn't understand it, he is likely to lose this customer. Therefore, in order to seize every potential customer, we must be familiar with the performance of the product in order to answer customers' questions professionally. Secondly, the supervisor also said before that as a formal salesman, if you really want to have a sense of accomplishment, you must make achievements, so I will work hard in this direction in the future.
The company was formally established last month, and some corresponding systems have been formulated. However, as far as the current implementation is concerned, it seems that it is not a dream, and there are still many problems in work coordination during this period. Although I work upstairs, there are still a series of problems that the workshop staff can't cooperate well. Perhaps the company has just been established and implemented a new system, and the workshop staff may need a necessary running-in period in cooperation. There is also the problem that the sales department is out of touch with the production department. Sometimes orders have been placed upstairs, but they have not been executed in time downstairs. The delivery date is coming, and we have to work hard. At this time, we may only guarantee the delivery date, but not the product quality. The workflow has been stipulated before, but it has not been well implemented. In the future, managers must always encourage employees to integrate into the working state as soon as possible, realize their personal shortcomings, cultivate the spirit of teamwork, and carry out every work step by step according to the process, so that the systems of our company can be implemented and the company will have the motivation to develop.
I remember my boss saying this the other day. At present, our company's business is one after another. This sentence is worth pondering. Why is there a scene of losing a customer when selling a device at the moment? This is mainly the problem of low product quality. For example, the quality of the equipment we sell mainly depends on the quality. If the quality of the equipment we sell is not up to standard, and both ends break down in three days of operation, then customers will keep complaining and find new suppliers, which is equivalent to losing another customer. At this moment, many of the equipment we sell have many such problems, from a part of the equipment falling off to the failure of the whole equipment due to unqualified important components, which not only delays the customer's business, but also damages our reputation. We understand that quality is the soul of an enterprise. When customers choose suppliers, the most important thing is the quality of products. Therefore, we must ensure the quality in the future, and we must never ignore the product quality because we are in a hurry to deliver goods. Only when there are no quality problems in the process of sales and operation, will customers trust our company and products, and will definitely bring back orders to the company, so as not to lose a customer when selling a piece of equipment.
Therefore, I also hope that all our employees will work together in Qixin in the future, do their due duties and make our company go better and further.
Self-evaluation of business work 4
Time flies, spring warms bloom, and a new year is ushered in unconsciously! Review the work course of this year. As an employee of the company, I deeply feel the vigorous development of the company and the enthusiasm, hard work and upward spirit of all my colleagues.
As an ordinary employee in the sales department, I have gone through a year with the care and help of company leaders and colleagues. During this year, all aspects failed to fulfill the indicators given to me by the company, mainly in the following aspects:
1. As an employee of the sales department, I feel deeply responsible. As the window of the company, my words and deeds also represent the image of the company. Therefore, it is more necessary to improve their own quality, set high standards for themselves and strengthen their professional knowledge and skills.
2. In the bidding work, we have to deal with many lessons, first find our own reasons, analyze project details, bid, compare competitors, and find out our own shortcomings. In the future work, we should constantly strengthen our business study, improve our skills, and make achievements in the future bidding.
3. In the company's provision of customer demand information resources, it has repeatedly failed to achieve good results and missed many customer resources. Due to various factors, most customers bought other brands of equipment.
4. In the future work, we should seize the customers in this field, strive to grasp, analyze and handle all the work, and strengthen exchanges and communication with customers. Understand their needs and be able to deal with them accurately to win customers.
The new year has begun, the intense and busy work has started the process, and the company's goals and plans are also clear. Plan your work and personal goals.
Intensive cultivation in the usual work, pay close attention to all projects: real estate, factories, installation companies, special industries such as (power plants, telecommunications, banks). Grasp the customer's needs in time and make corresponding plans and work. In the field of real estate, we should draw lessons from the past, first find out all the factors of competitors, find out their disadvantages, and highlight our advantages after bidding; Such as brand, quality, service and spare parts resources, win customer support, but also do a good job in customer relations, strengthen self-service awareness, so that customers can buy with peace of mind and use with peace of mind. Establish a long-term cooperative relationship. For factories, we should also learn from the past. We should not only understand the needs and ideas of customers, but also try our best to meet their needs and do more work in this area. Don't let go of every customer's information easily, so that customers can have contact, understanding and work, including quality improvement and the "five hearts" service of the company and Cummins, so as to strive for results.
In order to cope with the increasingly fierce market competition and the arrival of the information age, it is suggested that companies do more corporate keyword promotion in the Internet market. For example, customers can see the company information as long as they enter keywords such as "generator" or "Cummins" on well-known websites such as Baidu and Google. Let customers search our company anytime, anywhere, in multiple ways and through multiple channels, and improve the company's popularity and credibility.
Looking forward to _ _, I will work harder, study business knowledge assiduously, improve my skills and strive to complete the company's sales tasks and goals, and look forward to the company and individuals reaching a new level.
Self-evaluation of business work 5
If you had asked me a year ago: Do you like doing business? My answer is absolutely not! Business used to be the position I hated the most, and it was also the position I avoided. But if you ask me today: can you do paperwork? Then my answer is definitely no! Because in a year of rolling, I have adapted to my business career and dissolved into this protagonist.
That's right. Before I go into business, I think I should stay in the position of civil servant all my life. There will be no waves, and there will be no big gains. At that time, the mind was still in the consciousness of most girls, and this is what girls should do. Going into business is not my choice, because I need to work, and I am a little selfish. I always feel that I can't live a mediocre life, so I must find ways to improve my quality! How to improve? That should start with business! There is a saying: I have tried every department and every job in a company, so when I have my own business, I will get twice the result with half the effort! After I have tried all these jobs (the boss and the finance department haven't tried them yet), I am hard from one angle and lucky from another. China gave me a platform to display my talents all the way, and I rewarded my efforts and enthusiasm. A drop of water is rewarded with a spring. This is my character!
When I first came into contact with the business, my mentality was really not so correct. Over and over again, I always feel that I am not suitable for this kind of work. Let's find a stable job and continue that life again and again. But then, another voice will appear: no, you can't just do this. You must understand that you are the best. Doing those jobs can only waste your youth! Two kinds of voices alternate, and it is very tiring every day, but the most tiring thing is the endurance of the mind. The company is a network communication product, which is comparable to non-traditional industries. I can't know the emotional changes of customers at the other end after attracting investment by telephone and online. You can only judge by your skills on the phone. Because of my inexperience, I basically didn't send a single order in the first two months, and the company supported me. Although I am ashamed, it is not enough to make me fall. The boss is an open-minded person. He spent a lot of energy on employee training, and he was even more strict with me. Not making a list can only show that I have no experience and have not found the right direction and skills. My boss taught me how to do business, which provided me with many opportunities. Slowly, I gradually integrated into this position. One order and two orders came, and I was finally relieved.
For business people, skill is a very important link, followed by product knowledge. If you are familiar with the products, customers can call in the middle of the night for consultation and answer questions freely. Mentality is very important. Everyone has inertia. At this time, we must rely on others' guidance, and we must rely on consciousness. We have to be taught everything by others, and we will never grow up in that life!
Over the past year, a whole year, once helpless and hesitant, finally found the direction. Although I can't say that I am handy, I have made some achievements. The biggest gain is that I have grown a lot. My business is a good oil refining tank!
Five articles on self-evaluation of business work:
★ Five self-evaluations of salesmen's work
★ Five articles on self-evaluation of internship business
★ Work self-evaluation five articles with 500 words
★ Five selected latest employees' job self-evaluation.
★ Five articles on self-evaluation of office work
★ Self-evaluation of salesman's work
★ Self-evaluation of salesman's work
★ Teachers' Professional Self-evaluation Report (5 articles)
★ Model essay on salesman's job self-evaluation
★ Five articles on self-evaluation of administrative work
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