How to be an excellent luggage guide? My main job is Goldlion.

In fact, on the surface, you are buying cabinets, but in fact, you are providing customers with storage solutions! To be an excellent cabinet salesman, you should pay attention to the following points.

1. Knowing the basic knowledge of the materials, styles, techniques, sizes, prices and selling points of the goods sold is a must for a shopping guide! And it's like saying it backwards, just ask, otherwise, if the customer asks you a price and size, you have to look at the price tag and take a ruler to measure it. The customer's first impression of you is unprofessional, and then your persuasiveness will be greatly reduced!

Second, don't sell cabinets for the sake of them. I think it is a very low-level sales model to introduce the product characteristics such as materials and processes to customers from the beginning, and now every family introduces it like this. You remember a core idea! What customers come to buy is not a pile of materials, but furniture, home appliances and lifestyle, which is a good storage solution! Imagine a shopping guide selling LV bags introducing that piece of artificial leather. Can that bag still sell for thousands?

Third, understand the lifestyle of your target customers. For example, today's high-end female customers generally have a lot of bags, so the storage space of cabinets should take into account the storage space of bags.

I suggest you learn consulting sales technology to sell furniture, which is a very professional sales tool. I can only tell you a few simple steps. The traditional sales concept is to buy products, while the consultant sales technology is to provide customers with solutions to problems! 1. Introduce the core features of the product brand to customers, and first attract customers with a few simple and incisive sentences. 2. Ask the customer questions to understand the problems existing in the customer's situation (this is very important, you should understand the problems that the customer has encountered before using furniture, what are the standard requirements when buying new furniture, and so on. ) 3. Analyze the size of these problems. Help customers make up their minds to solve problems. Help customers understand Solution 6. Help customers set standards for solving problems. Help customers choose solutions 8. Guide customers to clinch a deal. These are just frameworks, and sales are structured. It takes a long time to learn consulting sales well. I hope you will succeed. 90% people use ordinary sales methods, and the sales success rate is 30%; 65,438+00% people use consulting sales, and the sales success rate is 70%.