Greeting etiquette

Meeting etiquette is the most common and basic etiquette in daily social etiquette. Meeting etiquette should be used in interpersonal communication, especially in the service industry. Mastering some meeting etiquette can leave a good first impression on customers and lay the foundation for smooth work in the future. The following is the greeting etiquette I arranged for you. Welcome to share.

Greeting etiquette

Workplace etiquette: meet and salute etiquette. It is an inherent tradition for China people to greet each other when they meet. As the saying goes, it is not surprising to be polite to many people, and our country has always had the reputation of "the help of etiquette", so we should have etiquette when meeting. So what are the etiquette of meeting and saluting?

First, shake hands.

Handshake is the first contact between people. A person's mouth or expression can lie, but body language can't lie. When you shake hands with a stranger for the first time, your sincerity and confidence are easily felt by the other person. On the contrary, if you are being insincere, the other person can instantly detect it from the palm of your hand. Therefore, shaking hands is a very important social etiquette in business communication based on honesty.

(A) the method of shaking hands

The correct way to shake hands is to greet each other after introduction, and at the same time, both sides extend their right hands and keep a distance of about one step from each other. The palm is slightly straight forward and down, the thumb is separated from the palm, and the other four fingers are naturally close together and point forward. When shaking hands, both palms turn to the left, and then hold each other with palms and five fingers. Reaching out should be steady and generous, and the attitude should be cordial and natural. When the right hand shakes hands with people, the left hand should be empty and naturally droop against the outside of the thigh to show singleness. Except the old, the weak and the sick, people should stand and shake hands, not sit. The length of handshake varies from person to person, from place to place and from occasion to occasion. Too long is disturbing, too short can't express warm feelings. When meeting for the first time, it is appropriate to shake hands for about 1-3 seconds. When many people get together, it is not advisable to shake hands with only one person for a long time to avoid misunderstanding. Shake hands moderately, generally 2kq. It is impolite to shake hands excessively; It is arrogant or perfunctory to shake hands with your fingertips too lightly. But when a man shakes hands with a woman, he only needs to gently shake the woman's four fingers. To show respect, when shaking hands, lean forward slightly, bow your head slightly, smile, look into each other's eyes, and greet each other when shaking hands, such as "Hello" and "Nice to meet you!" "Welcome!" "Congratulations!" "Hard work!" Wait a minute. Shake hands slightly up and down to show enthusiasm, but not shaking or stiff. When shaking hands with a respected elder, you can take the double grip method, that is, the right hand holds the other person's right hand, and then the left hand holds the other person's back and forearm. Soldiers should salute first, then shake hands, and then wear military hats to shake hands with each other. When your hands are dirty, you should extend your palm to each other and apologize.

(B) the etiquette requirements for shaking hands

The main principle of shaking hands is to respect others. The procedure of shaking hands depends on the social status of both parties; Age, gender and the identity of the guest and the host are generally determined by the principle of "honour person decides". The basic etiquette of shaking hands is: when friends of the same age meet, make a gesture of respect first; Between elders and juniors, between superiors and subordinates, the former should reach out first, and the latter should say hello first. After the former reaches out, the latter can reach out and shake hands. Between men and women, the man can only reach out and shake hands after the woman reaches out. If the woman has no intention of shaking hands, the man can nod or bow. If the man is an ancestor, it is also appropriate for the man to reach out first; Between the host and the guest, the host should reach out and the guest should shake hands, but when the guest says goodbye, the guest should reach out and say goodbye before the host can shake hands. If you want to shake hands with many people, you should be of the same sex before the opposite sex, elders before the younger generation, high before the lower, married before the unmarried, that is, the so-called superior priority, elder priority, master priority and young lady priority. When receiving foreign guests, the host has the obligation to reach out to the guests first. No matter whether the other person is male or female, the host should extend his hand to welcome him first. In social and business situations, when others extend their hands out of order, they should shake hands immediately without hesitation. It is impolite to refuse to shake hands.

(C) handshake taboo

In business communication, there are eight taboos for shaking hands:

1, not crossing hands.

Don't sit and shake hands with others.

It is not advisable to wear gloves to shake hands with others.

It is not advisable to shake hands with people with the left hand.

It is not advisable to shake hands with the opposite sex with both hands.

6. Don't be expressionless when shaking hands.

7. It is not advisable to wear sunglasses, sunglasses and hats to shake hands with people.

8. When shaking hands, you should not be distracted or careless.

Second, the greeting ceremony

Greeting each other is a common courtesy, which means greeting. Greeting is a kind of greeting etiquette to express friendship and respect with silent action language when friends you know are far away or not suitable for many words. Greetings should be sincere and kind.

In public, the basic rule of greeting is that men pay tribute to ladies first, younger generations pay tribute to elders first, unmarried people pay tribute to married people first, students pay tribute to teachers first, and those with lower positions pay tribute to those with higher positions first. Only when a woman meets an elder, a teacher, a boss, a special admirer and a group of friends should she pay a New Year call to each other first. Of course, in actual communication, don't stick to the above-mentioned order principle. In order to advocate etiquette norms and show their simplicity and easygoing, it will be more influential for elders and superiors to take the initiative to pay tribute to the younger generation and subordinates. When someone greets you first, you must immediately respond by greeting you, and never ignore it.

There are various ways to pay tribute, and there are five commonly used ones:

1, smile.

It can be used to meet strangers for the first time, and it can also be used to "greet" old friends who meet repeatedly on the same occasion.

Step 2 nod your head

Suitable for conversation occasions, such as meeting acquaintances or talking to others at a meeting, just nod your head. In addition, friends who meet acquaintances many times in the same place, or just casual acquaintances, can also nod their heads when they meet in social situations. The way to nod is to gently move your head down, not too much.

3. Put your hands up.

It is usually used in public places to meet people you know from afar. You don't have to be silent. Raise your right hand, palm toward each other, and wave or wave gently. But don't swing too much; Don't shake hands repeatedly.

Step 4 take off your hat

Two people can take off their hats and nod when they meet, and then put on their hats when they leave. When you meet a friend wearing a hat, especially a lady, lean slightly, take off your hat and put it in a position parallel to your shoulders, and exchange eyes with each other at the same time; The hat can only be "reset" if you leave each other. If you meet your friends while walking outdoors, just lift your hat with your hands. If you want to stop and talk to the other person, you must take off your hat, hold it in your hand, and put it on when you have finished talking. If you can't take off your hat because of a headache, you should make a statement and apologize to the other party. If a man takes off his hat to a woman, the woman will reply to him in other ways, but the woman can't take off her hat.

Step 5 bend over to pay tribute

The saluter can stand or sit, and lean forward slightly at the same time to show respect for the other party.

At the same time, you can use one or more of the above greetings to the same object, depending on your goodwill and respect for the other party. Pay attention to elegance when greeting each other, and don't shout at the same time; Don't say hello to your hand, put one hand in your pocket; It is even more impolite to say hello with a cigarette in your mouth.

When you meet a high-ranking leader in social situations, you should nod politely. Don't take the initiative to shake hands with him. Only when the leader reaches out, do you shake hands with him.

Third, bow and scrape.

That is, bending down to salute, which originated in Shang Dynasty in China, is an ancient and civilized solemn etiquette to show respect for others. It is not only applicable to solemn or festive ceremonies, but also to ordinary social and business activities.

(A) line JuGongLi posture

When bowing, put your hands down, stand at attention with your feet, keep your eyes on the recipient, and then bend forward. When a man bows, his hands should be placed slightly in front of the trouser lines on both sides of his thighs. Women should put their hands on the front abdomen, gently close together, or put them in front of them. When bowing, face the recipient, the distance is about two or three steps, the head and neck should be in a natural state, the upper body should lean forward with the waist as the axis, and the line of sight will naturally move down with the bowing action, and at the same time say hello! "Good morning!" "Welcome!" Wait, get up and recover after the ceremony. Take off your hat before you bow. When saluting, don't squint and look around, talking and laughing, smoking or eating in your mouth, don't move too fast, be steady and dignified, and have reverence for each other. Usually, the recipient will return the gift with the same bow as the upper body of the giver, but when the superior or elder returns the gift, he can nod or shake hands instead of bowing. Jugongli is very popular in East Asian countries, especially in Japan.

(2) the depth and frequency of bending

Generally speaking, when bowing, the greater the amplitude and frequency of downward bending, the greater the degree of respect, but we should also pay attention to the occasion, depending on the specific situation. Generally speaking, you should bow and salute when greeting 15, greet guests at 30, 45 and celebrate occasions at 40. Generally, you only need to bow once on these occasions. Only at the memorial service, a large-scale three-bow ceremony was adopted. In order to show respect for each other, friends who meet for the first time, comrades, guests and hosts, subordinates to superiors, and juniors to elders can all bow and salute.

Fourth, hug and kiss.

Kissing ceremony is a courtesy to touch others with lips or cheeks. According to the intimacy of the relationship, the place and way of kissing are different. The elder only kisses the forehead of the younger generation; Peer, such as friends, colleagues, brothers and sisters, just stick their cheeks, and couples kiss each other's lips. In addition, there is a kind of hand-kissing ceremony that is popular in the heterosexual communication of the upper class in Europe and America. It should be noted that the kissing ceremony must be smooth and natural. In foreign exchanges, young women should not kiss male foreign guests, but should take the initiative to shake hands; Of course, when foreign elderly guests kiss out of respect, they should also be polite.

Verb (short for verb) is polite.

Namaste is formal and solemn, the body is upright, the eyes are fixed on each other, and the face is smiling. Put your palms together about 20 cm before your chest, put your fingers together, tilt your palms slightly outward, and then lean down and recite: "Bless the Bodhisattva!" " Usually, the higher your hand is raised, the higher your respect for each other will be. As long as your hands are crossed to the average person, your fingertips will be flat with your chest. If the peers meet, the fingertips should be raised to the tip of the nose; When the younger generation meets the older generation, the fingertips should be raised to the forehead. You are not allowed to wear a hat when performing the Ten Rites. If you wear a hat, you must first take it off and put it under your left armpit, then you can perform the top ten rituals.

Sixth, the bow ceremony

In China, relatives and friends can bow when they meet, especially during Spring Festival group worship, home visits, congratulations and speeches at meetings. It is an important etiquette in ancient China, which has been used for more than two thousand years. The method of bowing and saluting is that the saluter stands at attention with his right hand half clenched, and then holds his left hand on his chest. While staring at each other with his eyes, he held Qi Mei's hand, bent down from top to bottom, and gently shook his hands forward in the direction of each other. When saluting, you can extend blessings or prayers to the recipient, such as "Congratulations on making a fortune! ... please take care! " Wait a minute.

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