Four basic methods of process optimization

Basic methods of process optimization: benchmarking, DMAIC model, ESIA analysis, ECRS analysis, SDCA cycle.

Benchmarking (benchmarking analysis), also known as bidding to catch up, strategic bidding, is the activities of the enterprise and the best engaged in the activities of the best comparison, so as to put forward the action method, in order to make up for their own shortcomings.

The DMAIC model, a set of operational methods for implementing 6sigma (6σ), is the most important and classic management model in 6σ management, focusing mainly on quality improvement of existing processes. All the professional statistical tools and methods involved in 6σ management are used in every aspect of a 6σ quality improvement project.

ESIA analysis, the ultimate goal of all companies should be to enhance the customer's value distribution in the value chain. The fundamental purpose of redesigning a new process to replace the original process is to provide this increase in value, and the extent of its value increase, to the customer in a newly structured way. Reflected in the specific process design, is to do everything possible to reduce the process of non-value-added activities to adjust the core value-added activities in the process. Its basic principle is ESIA.

ECRS analysis method, that is, cancel (eliminate), merge (combine), rearrange (rearrange), simplify (simplify).

SDCA cycle, that is, the standardization of maintenance, that is, "standard, implementation, inspection, summary (adjustment)" mode, including all and improve the process related to the process of updating (standardization), and make it a balanced operation, and then check the process to ensure the accuracy of the process, and finally to make a reasonable analysis and adjustments to make the process to be able to meet the wishes and requirements. satisfy desires and requirements.

Process optimization implementation content:

1, the overall planning: first of all, to get the support of management and entrusted to set the basic direction. To clarify the strategic objectives of the enterprise, internal demand and IT construction, to determine the process optimization goals and scope, project team members, project budget and plan.

2, optimization project start: hold a project kick-off meeting, full mobilization, publicity and momentum, and internal process optimization concept training.

3, process description and diagnostic analysis: through the analysis of the internal and external environment and customer satisfaction surveys, to understand the current status of the process, describe and analyze the existing process, through the problem collection, resulting in a diagnostic report.

4, process optimization design: the establishment of goals, confirm the key processes, clear improvement direction and process optimization design, supporting the initial formation of auxiliary information to determine the optimization program.

5, supporting program design: supporting the collection and collation of auxiliary information, functional program adjustment, supporting program design.

6, implementation: the development of a detailed optimization work plan, organization and implementation, and improve the supporting program.

7, project evaluation: project effect assessment, summarize the success of the experience, guidance to improve process management.

8, continuous improvement: observation of the process operation status, comparison and analysis with the predetermined optimization goals, the shortcomings of the amendments to improve, and make process optimization become a continuous behavior.