Traditional Culture Encyclopedia - Traditional festivals - Business etiquette of small and medium-sized enterprises
Business etiquette of small and medium-sized enterprises
Business etiquette is the art of people in business communication.
For example, asking for a business card:
To get a business card, one must be able to get it, and the other must leave a good impression on the other party.
There are four ways to get a business card.
1, transaction method. If you want to take it first, you must give it first.
2. Challenge methods.
3. Humility method. How to ask you for advice in the future, be polite and pay attention to the object, such as facing a lady.
4. Equality Act. How to contact you in the future,
The art of using communication tools;
Business communication pays attention to rules, which is the so-called Fiona Fang. Without rules, it can't be achieved. For example, using a mobile phone, business communication pays attention to: don't ring, don't listen, don't go out to answer. Turn off your cell phone after exchanging pleasantries with others. Don't let people think that you are half-hearted and fighting with others. It is necessary to distinguish it from migrant workers calling.
Business etiquette has three purposes:
First, improve personal quality. Bill Gates said that "enterprise competition is the competition of employees' quality", and then to enterprises, it is the competition of corporate image, in which academic qualifications reflect details and details highlight quality.
Second, it is convenient for our personal communication and entertainment. We will meet different people in business communication, so we should pay attention to art in how to communicate with different people, for example, praising people should pay attention to art, otherwise even praising people will make people feel uncomfortable.
Third, it helps to maintain the corporate image. In commercial communication, the individual represents the whole, the personal image represents the corporate image, and what the individual does is the typical living advertisement of this enterprise. Every move, every word and deed, silence is better than sound.
Business communication involves many aspects, but it is basically interpersonal communication, so we define business etiquette as the communication art of business people. People have different interpretations of etiquette. Some people say it is a kind of moral cultivation. Some people say that etiquette is a kind of formal beauty, while others say that etiquette is a custom. Rites come from vulgarity, and vulgarity turns into ritual. The operability of business etiquette is what to do and what not to do. Tell an example of a seat: a seat in business etiquette. We all know that guests have to give up their seats when they come, but we don't know which one is the upper seat. It may not matter under normal circumstances, but you must pay attention to it in foreign affairs and business negotiations. In addition, you should also pay attention to talking to each other. Normally, you can't say you know? I know, I'll tell you (how to tell others the price of wine euphemistically, so that the host will be happy without embarrassment), so we must pay attention to art in communication.
Aristotle, a person who doesn't associate with people is either a god or a beast, and the implication is not a person. Let's discuss a problem. What aspects of business people's work ability include?
Business people's working abilities include:
Business ability is just a basic ability. You can't do a good job without professional ability, but you don't necessarily do a good job with professional ability. From the field of public relations communication, it is also necessary to have communicative competence. Communicative competence is called sustainable development competence. Communicative ability is not to engage in some vulgar relationships, but to deal with, standardize and manage interpersonal relationships. Business ability and communication ability are called "dual abilities" that modern people must have. In the last century, there was a school in management called Mayo School, also known as Behavior Management School. He is different from Taylor school, which only emphasizes things but not people. Mayo School emphasizes three elements of management. First of all, enterprises need to obtain the necessary funds, raw materials and technology to develop. The second is to form economies of scale. The third is organizing production, which he also attaches great importance to, that is, attaching importance to the internal and external relations of enterprises. Enterprise managers must pay attention to deal with the relationship with the inside and outside of the enterprise, so that the enterprise can continue to develop. The following are three basic concepts of business etiquette.
The basic idea of business etiquette:
One of the relations between business etiquette and public relations —— Respect-oriented.
For example, in a meal or meeting, the way to address and respect others is to put your palm up "one, two, three". You can't put down your palms or point with your fingers. Palm down indicates arrogance, finger pointing indicates reprimand.
For example, it is not right to say hello with palms down or palms up. Down is greeting animals, up is practice. In dealing with people, we need to know what we can and can't do. For example, you can't tell your lover who you were with before you met her. Besides, you can't praise other women for their beauty in front of them. Women are good at comparing the same sex. If you say another woman is beautiful, that means she is not. Tell me one thing. If you have problems with your wife while watching TV at home, she is willing to watch soap operas. I can't help it. I'll call you a trick and praise the stars on TV.
Send gifts. You must first know what the other person likes and dislikes. It is not easy to grasp what he likes and what he dislikes is easier to grasp, which mainly depends on his status and cultural accomplishment. We should also pay attention to two aspects in business communication.
One is self-esteem. Self-esteem is reflected by manners, treating people and dressing up. If you don't respect yourself and love yourself, others won't look up to you. For example, the jewelry worn by a most basic woman in business communication is based on the principle of "less is better than identity", and can't be worn more than customers, let alone pretend to be the owner. For example, I ask a question, which jewelry can't be worn in business contacts. One is not to wear jewelry to show financial resources, office workers should show love and dedication; Second, jewelry that shows gender charm cannot be brought. You can't wear brooches or anklets. This is called doing something at the level of etiquette. Etiquette is a kind of formal beauty, of course, formal beauty needs a kind of display, so we wear two or more pieces of jewelry, what more professional way to wear it? Professional wear is "homogeneous and of the same color". You can't look at the Christmas tree from a distance and the grocery store from a close distance. For another example, what should women pay attention to when wearing professional clothes? There are five things that are not allowed: first, black leather balls must not be worn on appropriate occasions, which is an international practice and gives the impression that they are not serious; Second, you can't go barefoot in formal high-level occasions. Why? Not good-looking, feet have problems; Third, there must be no damage. The head is far away, the feet are close, and the waist is not far. Shoes and socks don't match. You can't wear casual shoes when you wear a skirt, but you should wear socks. You can wear sandals without socks. When wearing a formal suit, you can wear sandals that don't show your toes first, and then show your heels. Five or three legs.
Generally speaking, women look at the head, men look at the waist, and the head refers to the hairstyle and hair color. Hair can't be too long and can't be scattered at will. Hair can be rolled up and tied up without dyeing. Waist means that you can't hang anything around your waist on formal occasions.
In business communication, self-esteem is very important, and respect for others is more important. There are three main points. First, you should accurately locate the communication object, that is, you should know who he is. Then we can decide what to do with him. In international communication, the value of gift packaging should not be less than 1/3 of the gift value. When accepting a gift from a foreigner, you should open the package in person, study it for a while and praise it. There are three things that are not allowed when dining with foreigners. First, you can't decorate yourself in public. Second, you can't persuade each other to drink food, and you can't force others to eat; Third, you can't make a sound when eating. This is to respect others, but also to talk about rules, such as receiving business cards, how to do business cards is to respect others, professional requirements are to give and take, not indecent. If not, answer politely. You can tell the other person that you didn't bring it or use it up. Sometimes a kind of "good faith deception" is needed in business communication.
The second relationship between business communication and public relations-good at expression. Business etiquette is a kind of formal beauty, the content and form of communication are complementary, the form expresses certain content, and the content is expressed by means of form. Be kind to others, not good at expressing or not expressing well, and pay attention to environment, atmosphere, history, culture and other factors when expressing.
The seat in the two rows of cars is the upper seat. The standard answer is more than one seat, and the professional saying is that there is a seat where the guests sit. Eating and riding are all like this. In social occasions, different seats are different. The driver's seat is the seat where the owner drives himself. Two people sit in the car at the same time, sitting tightly in front; When working as a full-time driver or taxi driver, the seat behind the driver's seat is the upper seat. At this time, the driver's seats are suite seats, VIP seats, safety seats and seats behind the driver.
Management syllogism: First, write down your thoughts. The second is to do what is written down; The third is to write down what you have done.
Let people know that you are kind to others, which is a requirement in business communication.
Let's discuss men's suits with comrades. How to wear a suit to show your identity is a high-end problem in business etiquette. Professionally speaking, the problem of wearing a suit is "three three": the principle of three points and three colors, that is, the color of the whole body is limited to three colors, and three colors refer to three major color systems; The trinity principle is about three parts of the body: shoes, belts and briefcases. If these three places are the same color, generally black is the main color; Don't make a fool of yourself in a suit. The first taboo is that trademarks must be removed. The second taboo is about the color and texture of socks. Don't wear nylon stockings or white socks on formal occasions. The color of socks should be the same as that of shoes or other dark socks. Third, there is something wrong with the tie, mainly the requirements of texture and color. Wear casual clothes and short sleeves without tie, and jacket without tie. The fashion style of ties: First, there is a nest called "a man's dimple". The second method is to tie a tie without a tie clip. Those who wear tie clips are vlp or those who wear professional clothes, because their ties have professional signs, and you can know which side they are sacred at a glance. It's cool for men not to wear tie clips when it's windy. The third way to play is the length of the tie, and the arrow of the tie should be on the upper edge of the belt buckle.
The third relationship between business etiquette and public relations-formal norms. First, speaking without rules is the embodiment of the quality of enterprise employees; Second, it is a sign of the perfection of enterprise management; If you have rules and don't talk about rules, it means that the enterprise has no rules. For example, as an enterprise, you can't talk loudly during working hours, you can't wear iron shoes, and you can't make a phone call without anyone watching. Talking about formal norms is to improve the quality of employees and enhance the corporate image. Who hangs up first when calling in business? Those with high status hang up first. The customer hangs up first. The superior hangs up first. Equal callers hang up first.
Dress is not allowed in the workplace. First, it's too messy. Uniforms are not uniforms, and casual clothes are not like casual clothes. You have to wear the wrong clothes. Second, too bright (three-color requirement), third, not too exposed, lesbians can not be ultra-low, affecting the order of the office; Fourth, excessive perspective, others can see what they are wearing at a glance, which is not fashion, let alone cultivation; The fifth is too short; Sixth, it is too tight, and there are many lesbians, especially in the communication of the company. It is the image of the enterprise to be disciplined.
In business communication, there are four kinds of address that cannot be used to address people. The first one that can't be used is that there is no name, such as asking for directions in the street and "hey" when you go up; The second cannot be used as an alternate address, not a call, and the third cannot be used as an inappropriate local address. It is ok to use party address within a certain range, but it cannot be abused across regions and countries. The fourth name that can't be used is brother, buddy and sister Zhang. When an enterprise comes in, you say this is Sister Zhang and that is Li Ge. This is not a company, but a lone ranger. Therefore, business contacts must abide by discipline.
The above are three basic concepts in business communication, which are integrated with each other. Politeness is not standardized. How to be polite in business communication? Politeness is not a slogan, but has practical content, that is, to integrate respect into it. It is to express respect, courtesy and enthusiasm in an appropriate form and in a standardized way. Three main points should be paid attention to in professional teaching. We generally call it the three elements of civility and politeness:
The first "three receptions": there are three sentences to say. First, there are greetings, that is, you should take the initiative to say hello; Don't know and ignore you; The second is to ask and answer questions. On the one hand, you have to answer people's questions. On the other hand, you should not have nothing to say. How to say the location of some windows, such as office, switchboard and telephone, is to think ahead and what to do in different situations. For example, if you make an outside call and the number is wrong, it is not the company he is looking for. How to answer? A qualified person should say: sorry, sir, this is not the company you are looking for. I can check it for you if you want. This is an excellent opportunity to sell yourself. It will make a good impression. The third sound is made, such as the waiter in the store to the customer.
Second, five words of civilization. The civilized language of the city is different from that of our enterprise. As a high-tech enterprise, we should have higher requirements, such as not spitting and swearing. The starting point is very low The first greeting is "hello"; The second requirement, a word "please"; The third sentence is "thank you". We should learn to thank others. Especially for our parents. The fourth sentence is "sorry". When there is a contradiction, say yes first, not bad. The fifth farewell is "Goodbye".
Third, enthusiasm three. The purpose of our etiquette is to communicate with people. Communication is to form a bridge, not a wall. It is impossible to talk about etiquette without enthusiasm.
Look at your eyes "eye to eye", otherwise, your behavior will not be felt by others. Treat others kindly, and you should also be able to treat them. Look at your head, and look at your eyes when you emphasize the main points. You can't look at the middle, especially the bottom. Don't look down from above, regardless of men and women, elders and customers. You should look up when necessary. There is a requirement for the time to see each other. Professionally speaking, when you communicate with each other, the time to look at each other should be the time when the other person is with you, which is about 1/3 of the total time. Look at it when greeting, quote the other person's point of view, look at it when saying goodbye, look at it when paying tribute, and look at it at other times.
"Mouth-to-mouth", first, speaking Mandarin is the embodiment of the level of civilization and the educational level of employees. If you can't say it, just say it. Facilitate communication and exchange. The second is to understand that it varies from person to person and distinguish between objects. There are rules to speak (for example, how to make a phone call when a man is in a hurry and asks for a colleague's female colleague? )。 Look at the object, for example, if you pay a fine and the other person says "welcome", would you like to come again next time? Is there any difference between foreigners and locals asking for directions? Is there any difference between gay volunteers and lesbians asking for directions? Lesbians have to admit that lesbians have a poor sense of direction. When asking for directions, lesbians should tell the whole story instead of east, west, south and north, which is a kind of torture for them. Waste of time, (will you come)
"Meaning" means to arrive. Be friendly and enthusiastic, not deadpan and cold. The expression should be interactive (you can't always "smile and serve" in the hospital). Then there is supercilious, natural and graceful. (Girl laughs in front of others) What kind of world is this? Show six teeth.
How to embody communication skills in business communication and achieve the best communication effect? Communication is mutual understanding and two-way. There are three points to explain. The first point, accurate self-positioning, is what to do; The second is to accurately locate others. Third, abide by the agreement (such as dancing, dancing is contact in communication, and the international practice is to invite the opposite sex). Men invite women, women can choose, women invite men, men can't choose and can't leave.
There are six topics in business communication that must not be involved, 1, and the state and government must not criticize; 2, can not involve state and industry secrets; 3. Can't get involved in each other's internal affairs; Don't speak ill of leaders, colleagues and peers behind their backs. 5, not to mention the problem of low style, we are all modern people, we must have self-cultivation. 6. It doesn't involve personal problems. It is a kind of harm to care about people to a certain extent and care too much. Professional teaching, personal questions five don't ask: one doesn't ask about income; Second, don't ask about age; Third, don't ask about marriage and family; Fourth, don't ask health questions; Fifth, don't ask about experience. For example, marriage and family problems, because every family has a difficult experience; There are two kinds of people who don't ask their age. One is the person who is about to retire, and the working girl doesn't ask her age. Business people don't talk about health. The boss has cancer. Who will give me a loan? Experience can't be asked, heroes don't ask the source, but now, you are a university, and others are not necessarily universities. Why not discuss income? Income is related to personal ability and enterprise benefit, so it is necessary to compare words, and the pain comes from comparison. Friends can ask, outsiders can't ask.
Image design of business people. The personal image of business people is very important, because the personal image of business people represents the corporate image, product image and service image, and represents the national image, local image and national image in cross-regional and cross-cultural communication. First of all, we need to know what image is, and image is the impression and evaluation of the outside world.
The image consists of two parts. The first is popularity. The second is reputation. Fame doesn't necessarily mean fame. The importance of image, first, image is propaganda, second, image is benefit, and image is service. Only people with good image can accept your service. Image is life, and image is more important than anything else.
So how should you design your own personal image? Generally speaking, the most important thing is personal orientation. What image do you play, different environment, different identity, and what do you do? This is called "first round effect" in psychology, which is a very important concept. The first-round effect tells us that the first impression is very important in communication with people, especially in the first communication, which often affects bilateral relations. There are two points that need special attention. First, accurate role positioning; The second one is my first novel.
There are six aspects, namely, six elements of personal image.
1, instrument. That is, appearance. The focus is on the head and hands, and the rest are invisible. The head and hands are very important. Nose hair should not be too long, and there should be no dandruff. Generally, you should comb your hair before wearing clothes, and you can't smell. Men's hair also has requirements, not too long.
2. expression. It is a second language, and the expression should match the language. Look natural, don't be fake; Expression should be friendly, not hostile; Being friendly is a kind of self-confidence and an education. Expression should be benign and interactive. The two sides should communicate equally.
3. Behave and act. Have grace, grace is grace, grace is grace. Elegant manners are actually a kind of habitual and natural manners and actions based on self-confidence and good cultural connotation. To behave in a civilized manner, especially in public, we must establish the concept that individuals represent the collective. For example, we can't arrange our clothes at will in public, and we can't dispose of our excrement in public. Etiquette is simply breeding. In other words, behave gracefully and normally. The so-called standing has a standing phase and sitting has a sitting phase. Don't put your hands anywhere, but stamp your feet.
4. clothing. Clothing also represents personal accomplishment. Therefore, in business communication, the most critical issue of clothing is to choose the right collocation. First of all, it should be suitable for your identity and position. Secondly, we should put different clothes together to give people a harmonious aesthetic feeling.
Step 5 talk. Is the language, speak Mandarin. The first thing is to keep your voice down. Talking and talking can be too loud, too loud to be cultivated. The education level is not high. Speaking in a lower voice has two advantages, one is to conform to the norms, and the other is to listen better. Second, choose the content carefully and speak from the heart. The first thing you are discussing is your idea. You should know what to talk about and what not to talk about. Thirdly, as mentioned above, it is also important to use polite expressions in business communication.
6. Treat people and things. There are three basic questions about your image. Your business is in jeopardy. First, honesty; Second, obey the law (buy air tickets for foreigners); Third, "punctuality". Time is life, and time is benefit. Time must be observed in business communication, which is related to three points: first, it shows respect and disrespect for people; Second, if you respect and disrespect yourself, respecting others means respecting yourself, and your words have no credibility; Third, do you have modern consciousness? Failure to keep time is a sign of lack of modern consciousness.
What problems should ladies pay attention to when making up?
Light makeup is the basic requirement. Working girl, you should put on makeup. Make-up is the expression of self-respect and self-love, and it is the symbol of perfect enterprise management. There are some precautions: 1. Make-up should be natural, but there is no obvious trace, giving others the feeling that I am so beautiful and giving people a natural feeling. Some people think that my makeup is for people to see, which is wrong. Some makeup needs to blend in with the surroundings. 2, make-up should be beautified, not too much and avant-garde. Beautification should conform to the public aesthetic standards. 3, make up to avoid people, can not make up face to face, suspected of performing in public.
Business etiquette has three basic characteristics.
First, standardization. So is the standardizer standard. This is the requirement of standardization. Business etiquette norm is a kind of public opinion constraint, which is different from legal constraint, which is mandatory. Eat a buffet-eat less often and cook several times. Use a spoon when drinking coffee. The order of introduction to others, regardless of gender or age. Equality in work, introduce the host first, then introduce the guests. Theoretically speaking, it is the embodiment of guests to give them the priority to know.
Second, the distinction between objects varies from person to person. Is objective, what to say to whom, (the order of the guide and the guests, the leader and the guests walk in front when they know the way, and guide them in the left front when they don't know the way). What are the priorities when entertaining guests? The focus of informal dinner should be the arrangement of dishes. Ask each other what they don't eat and what they are afraid of. Different nationalities have different habits, so we must respect them. Westerners don't eat six, 1, and don't eat animal offal; 2. Do not eat the heads and feet of animals; 3. Do not eat pets, especially cats and dogs; 4, can't eat rare animals; 5, do not eat freshwater fish, freshwater fish have earthy smell; 6. Do not eat fish without phosphorus and fins; In addition to national taboos, we should also pay attention to religious taboos, such as the blood of animals forbidden by Muslims. Buddhism forbids eating meat, leeks, etc. Different objects should arrange different contents, from other places, and from other places. Business is called eating characteristics, culture and environment.
Third, skills. How to invite guests to drink? Ask closed questions. How to arrange the standard position of the general manager and chairman on the stage? The three basic principles, the front person is taller than the back row, the middle is taller than the sides, the determination of the left and right is skillful, and the left is taller than the right, but this is the case with official activities and government etiquette. The determination of left and right is based on the position between the parties and has nothing to do with others. This is a traditional practice. Foreign-related communication and business communication are in accordance with international practice, just the opposite, with high right and low left.
The scale and level of business etiquette in application operation. At the level of business etiquette, doing one thing is a high standard and a high-end requirement. For example, the three-color principle of dresses is easier said than done. Lip gloss should be the same color as nails, lip gloss should be the same color as shirts, cosmetic brands should be the same, and the fragrance should be the same. It is relatively easy to do one thing, such as the "several noes" mentioned earlier.
The scope of application of business etiquette, theoretically speaking, is the first time to pay attention to business etiquette. The management of an enterprise depends on three points. Three main points: first, there is no noise; 2. Dress code or not; How can you do it if you can't do it yourself? Third, there is a certain distance, especially between men and women. Business etiquette tells us that the normal distance of interpersonal communication is 4: 1, and the personal distance is less than half a meter. 2. Conventional distance, (communication distance) between half a meter and one and a half meters; 3. Etiquette distance (respectful distance), for elders and leaders, is between one and a half meters and three meters to maintain dignity. 4. The distance between the public and the public (called the distance with distance) is three and a half meters or more.
The second is official communication, that is, when representing companies and enterprises, we should pay attention to etiquette. Etiquette has two functions. 1, draw a clear line with the people we communicate with and keep an appropriate distance. Even classmates and friends should call themselves Mr. Li and Mr. Wang in order to draw a clear line of interests. 2. Maintain corporate image. Individuals represent enterprises, and the business etiquette in the following occasions deserves the most attention. 1, Celebration; 2. Ceremony; 3, business meetings, press conferences, press conferences, expositions 4, business activities, business negotiations, the first thing to talk about is dress, the second talk about negotiation strategies, quotation opportunities, and the third talk about seating; 5. Welcome.
The third is foreign-related exchanges. For example, shaking hands, in business, shaking hands only holds the right hand. As a gift, chrysanthemums should not be given to China people, especially Europeans and Americans. In short, we should respect the customs and habits of the object.
Business etiquette should be emphasized in these three occasions, and there is no need to pay attention to it.
The 3A principle of business etiquette is the capital of business etiquette, which was put forward by American scholar Professor Bagoni. In fact, the 3A principle emphasizes the most important issues in dealing with interpersonal relationships in business communication. The first 3A principle tells us that we can't just see things and forget people in business communication. Emphasize the importance of people and pay attention to the handling of interpersonal relationships, otherwise it will affect the effect of business communication. The 3A principle is the three main ways to talk about respecting communication partners. First, accept each other, be lenient with others, don't be harsh on each other, make them look bad, and the guests are always right. For example, in a conversation, there are "three noes", 1. Don't interrupt others. 2. Don't supplement each other easily. 3. Don't correct each other at will, because sometimes there is more than one answer. If it is not a principle, accept each other. Second, pay attention to each other. Appreciate each other. See each other's advantages and don't find their shortcomings. You can't correct me in public Pay attention to each other's skills: First, be good at using honorifics in interpersonal communication, such as administrative positions and technical titles. The second is to remember each other, such as reading business cards, and don't be arrogant when you can't remember them. Third, praise each other. A kind of praise and affirmation that should be given to the communication object. People who know how to appreciate others are actually appreciating themselves, and praising each other is also skillful: first, seeking truth from facts, not exaggerating too much; second, adapting to each other and boasting to the point.
The function of business etiquette. In short, the internal quality is strong and the external image is plastic.
The first function is to improve the personal quality of our business people. In the final analysis, market competition is the competition of personnel quality. For business people, the quality of business people is personal accomplishment and performance. Education is reflected in details, and details show quality. The so-called personal quality is the basic performance of treating people in business communication, such as smoking. Generally educated people don't smoke in front of outsiders. Educated people don't talk loudly in public; In business communication, there are four principles for wearing jewelry: generally speaking, wearing jewelry should conform to the identity, and the less the better. 1, the principle of quantity, the lower limit is zero, and the upper limit is no more than three and no more than two. The second principle is called collocation principle. The harmonious beauty of clothing is very important, which is easier said than done. For example, when working girl goes to a dinner party, he wears a cheongsam with high-profile thin sand gloves and a ring inside or outside the gloves. A girl, wearing high socks, anklets are worn inside or outside. The third principle is the principle of quality and color, that is, texture and color should be harmonious, and harmony produces beauty. The fourth principle is the customary principle. The traditional custom in China is that men wear Guanyin and women wear Buddha. When waiting for the ring, you usually don't wear your thumb, and your index finger wears a ring to find someone to have sex with; The middle finger wears a ring and has an object; The ring finger indicates that you are married; Wearing a ring on the little finger means being single.
The second function helps to establish good interpersonal communication. Bad manners and rules in communication sometimes screw things up. (such as answering the phone). Make an appointment to see a doctor and make an appointment on time.
The third function is to maintain the image. Personal, corporate and national image. Business etiquette is to maintain the corporate image. Disaster reduction effect, economic concept. Less problems, less impact on interpersonal relationships. Sometimes when you don't know what to do, there is a guarantee-follow closely or imitate. Eating western food generally depends on the hostess's movements. When the hostess sits down, you can also sit down. When the hostess picks up the knife and fork, you move it again. The hostess put the napkin on the table, which meant that the party was over. So it doesn't matter if you don't know. Learn from others. If you don't know how to do it, just do it. If you think wrong, you will be wrong. Everyone will be wrong together. Knowing this will make you comfortable and natural.
Dress requirements and norms for business people. Personal dress is the symbol of personal accomplishment, the embodiment of aesthetic taste and the image embodiment of enterprise norms. The norms are embodied in the following four aspects: first, business people should wear suits and wear them hot; Second, we should foster strengths and avoid weaknesses, focusing on fostering strengths and avoiding weaknesses. Six fingers can't wear rings, and girls with round faces can't wear round earrings. When wearing a necklace, the length and thickness of the necklace are inversely proportional to the thickness of the neck. Third, abide by the convention. It can't be said that everyone has his own advantages. For example, business people usually wear suits instead of tie clips. If they use them, they should be special. 6 18, upper 2/3 and lower 1/3, and the shirt is between 4 and 5 buttons. Fourth, distinguish between occasions. Different occasions should be dressed differently. Now some of us are just the opposite. Don't wear a suit when you should, and don't wear it when you go shopping, for example, don't wear a suit.
What occasions will you meet in business communication and how should you dress for these occasions? In business communication, there are three main occasions for dressing. 1. On official occasions, at work, business people wear four words in public: solemn and conservative. Three kinds of clothing: the first kind of uniform has the function of corporate identity, and there are three elements in the corporate image system. The first is mental identity; The second enterprise behavior identification is to do things that are beneficial to society and people, that is, to do those good things and great things. The third system is the enterprise visual identification system, such as advertisements, trademarks, employee dresses, etc. The second category is suits. Men prefer suits, while women prefer suits and skirts. What should I do if the weather is very hot? If the weather is very hot, the third option is allowed. Men can choose trousers with long-sleeved shirts, and women can wear long skirts with other clothes. Fashion and casual clothes are the worst clothes in business communication. Not allowed. 2. Social occasions. Socializing in a narrow sense, contacting old friends and making new friends. For business people, social occasions are mainly the following occasions. First, banquets, business people, attending banquets, eating is not the main thing, mainly drinking friends; Second, the dance, the first song of the dance should invite your friends, but the second song, you must change partners, you can't always dance with one person at the dance, otherwise others will think that the relationship is abnormal, it is love at first sight and fall in love. Third, the concert. Business people pay more attention to their achievements and usually go to concerts. Fourth, the party. Fifth, meet. Drop in. The fifth meeting is a social occasion for business people. So what? Cut? ? Amine? String? Hey? Fashion, fashionistas are popular at this moment, and fashion is constantly changing; 2, dresses, clothes for ceremonial occasions. Choose at a grand and formal ceremony.
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