Smart restaurant will become the future development direction of catering industry.

Smart restaurant is an intelligent management system tailored for restaurants based on Internet of Things and cloud computing technology. Through the guest self-service ordering system, service calling system, kitchen interactive system, front desk cashier system, reservation numbering system and information management system, the number of employees can be significantly saved, the operating cost can be reduced and the management performance can be improved.

Smart restaurants have completely changed the traditional equipment mode of manual ordering or waiter's primary ordering, and made it more convenient for customers to order food by using the network and new intelligent equipment.

Method 1: Each dining table is equipped with a touch screen ordering machine; Method 2: each dining table is affixed with the QR code of the dining table, and an electronic menu will appear after scanning the code. Customers can order food by themselves, which can save 30%-60% labor for the restaurant while enjoying convenient service. Small and medium-sized hotels can save 200,000 labor costs every year.

"Smart Restaurant" has perfect system and powerful functions, which can not only replace the traditional paper menu, but also cover numbering machine, cash register, wireless pager and management software, which can reduce the hotel's capital investment in this area, and effectively reduce material consumption and operating costs through sales ranking, inventory analysis and other functions.

At present, with the advent of the era of artificial intelligence, the smart restaurant model has also entered our lives. The application scenarios it shows include not only new forms of group meals such as unmanned restaurants, intelligent canteens and digital logistics management, but also intelligent software and hardware equipment.

As the saying goes, "Food is the most important thing for the people". Eating is closely related to people's lives, and everyone can't live without three meals a day. With the continuous improvement of people's living standards and the improvement of catering technology, people's demand for catering mode is also changing, and smart restaurants just meet people's yearning for a better and convenient catering life. Judging from the current development situation, smart restaurants show a rapid development trend, and smart catering has become an inevitable trend of the future development of the catering industry.

The reason why the smart restaurant will replace the traditional catering industry is that compared with the traditional catering industry, the smart restaurant has the following advantages:

First, the environmental sanitation, food safety, convenient service and dining speed of intelligent restaurants are obviously better than those of traditional restaurants.

With the continuous development of society and the increasing demand for catering, the development of traditional catering industry is very backward, and the pain points and disadvantages of its traditional model are increasingly apparent. From the dining environment to the infrastructure, and then to the operation and management, it is difficult to greatly improve the service level.

The intelligent restaurant is called "four noes" because of the use of robots and modern popular assembly line operations: no waiters, no buyers, no chefs and no cashiers, which can solve the disadvantages of the traditional catering industry, the environment is cleaner and more elegant, the service is more convenient, the food safety can be guaranteed and the dining speed can be greatly improved.

Smart restaurants don't need waiters to deliver food. For example, the smart restaurant in Dong 'ao Village, through the glass track at the top of the restaurant, makes the cooked dishes "fall from the sky" and send them to the diners' table. Eating in a smart restaurant, ordering, cooking, delivering food and other links do not require manual participation. According to American media reports, smart restaurants are designed like scenes in science fiction movies.

Automated catering is embodied in the integration of docking and "automatic calling", which greatly saves labor costs. After the user places an order, the kitchen automatically takes the order, so that the ingredients can directly enter the next processing step, which greatly shortens the waiting time of customers. Moreover, during peak hours and peak passenger flows, users can book dishes on smart restaurant applets.

After the food is ready, it will be stored in the smart takeaway cabinet. When users have time to eat, they can take them out of the intelligent take-out cabinet, which not only ensures the freshness of dishes, but also improves the work efficiency during peak hours.

In addition, the visual cashier can automatically identify dishes, complete the settlement by itself, and users can pay by brushing their faces. The whole dining process is very simple and convenient.

Food safety traceability technology is one of the important scientific and technological means of smart restaurants, and it is also the key link of automated catering. This technology can bind dishes with single numbers and user accounts, allowing managers to accurately control the processing time of each dish and each link, and each dish can be traced back to the corresponding processing personnel.

Through the digital management mode of this smart restaurant, every link of dishes from ordering to processing to production can be systematically recorded. The dishes on the opposite table can be traced back to the whole process, which can not only ensure food safety, but also make kitchen management more clear and transparent.

Second, save costs.

The smart restaurant system has realized that there is no need for a meal card, automatic face recognition, how much to eat, the system automatically and accurately measures the deduction, big data nutrition analysis, and the mobile APP can view how much to eat in real time, and everyone basically leaves no leftovers. "Panguang" has reduced 90% after-meal waste and 30% of the cost of purchasing ingredients, which is the actual effect after the smart restaurant system is adopted in the staff canteens of enterprises and institutions.

When the diner takes the plate, the face recognition device will automatically recognize the diner's information and bind it to the plate. As long as the plate is placed in the corresponding position, the information such as the name of the diners and the price of the dishes will be displayed on the front screen.

Every time you take a certain number of dishes, the system will accurately calculate the weight and price of the food. Every time the tray is moved, the system will automatically complete a settlement and deduct the corresponding meal fee from the diner's account.

For example, in the restaurant of CITIC Bank Jinan Branch, there are generally 500 people dining. In the past, it took six people to cook, and the average daily cost of purchasing ingredients was 5,000 yuan. After using the smart restaurant system, the restaurant can not only save 300,000 yuan in labor costs a year, but also obtain information such as business data, food sales ranking, new customer data and so on. Through the system, materials can be purchased on demand, and the waste of ingredients in processing links can be minimized. Now the cost of purchasing ingredients every day is 30% lower than before.

Third, the taste of dishes can meet the needs of consumers to the greatest extent.

In fact, for the catering service industry, no matter what form it takes, the taste of dishes is always in the first place. Chinese food pays attention to color, fragrance and various cooking skills. However, with the efforts of researchers, the current catering robots are basically qualified for the post of senior chef.

In order to meet customers' demand for the quality of dishes, researchers have also spent a lot of energy and time on this research, and solved many difficult problems in China cooking. For example, when cooking Chinese food, turning the pan is an indispensable technique, especially "turning", which is more difficult. If you are not careful, you may knock the plate out of the pot.

In view of this situation, the R&D team of the cooking robot used computer software to simulate all kinds of overturning effects. After a large number of verification experiments, it finally made the overturning of the cooking robot a reality and realized the uniform heating of the ingredients.

Statistics show that there are nearly 670 million group meals in China, with 260 million students alone, and the market scale is huge. As an indispensable part of people's dining, restaurants are not only closely related to people's lives, but also closely related to the development of all walks of life.

It can be seen that the smart restaurant, which represents the future development trend of the catering industry, has great development potential. Relevant experts predict that the market size of smart restaurants in China will reach 1000 billion in the future.

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In a word, smart restaurant represents the future development direction of catering industry and is the inevitable result of catering automation under the trend of intelligent society. It is also the general trend that the traditional catering industry will be replaced by smart restaurants in the future. In this case, traditional catering enterprises should clearly understand the situation, accelerate the pace of transformation and upgrading, join the ranks of smart catering as soon as possible, and share the achievements brought by scientific and technological innovation.