Some questions about doctor-patient communication!

Doctor-patient communication means that in medical and health care work, doctors and patients guide the diagnosis and treatment of patients' injuries through multi-channel, all-round and distinctive information exchange around topics such as injuries, diagnosis and treatment, health and related factors, so that doctors and patients can form a * * * understanding and establish a trust and cooperation relationship, thus achieving the purpose of safeguarding human health and promoting medical development and social progress.

Because "doctor" and "patient" have narrow sense and broad sense, so does doctor-patient communication. In a narrow sense, doctor-patient communication refers to the communication between medical staff in medical institutions and patients and their families on injuries, diagnosis, health and related factors (such as fees and services), which constitutes a very important basic link in the practice of pure medical technology and comprehensive medical services, and is also the main component of doctor-patient communication. Because it occurs between individual doctors and patients in various medical institutions, although it is wide in scope and large in quantity, the communication between doctors and patients is generally small in scope, difficult and influential, and it is not easy to attract people's attention. Its main significance lies in scientifically guiding the diagnosis and treatment of patients' injuries and improving the actual medical and health service level.

Doctor-patient communication in a broad sense refers to all kinds of medical workers, health managers and medical and health institutions, including medical educators. Mainly around the laws and regulations, policies and systems, ethical norms, medical technology and service standards, medical personnel training and other aspects of medical and health services, through a variety of ways other than clinical services to communicate with the community, such as formulating new medical and health policies, revising medical technology and service standards, handling cases publicly, health education and so on. Doctor-patient communication based on doctor-patient communication in a narrow sense is triggered by many cases in which doctor-patient communication (relationship) is not handled well and has great social impact. However, the social benefits and long-term practical significance brought by extensive doctor-patient communication are enormous, which is not only conducive to the trust, cooperation and harmonious relationship between doctors and patients, but more importantly, it can promote medical development and social progress. The principles of doctor-patient communication include encouragement, guidance, discussion, courtesy and treatment. I can introduce you to a book, Practical Doctor-patient Communication Skills. Book price 17.60 yuan. Published by Military Medical Press. The following is a brief introduction to the book Practical Doctor-patient Communication Skills. The author faces up to the current situation of frequent medical disputes, based on the needs of the harmonious and healthy development of medical and health undertakings, comprehensively expounds the importance and necessity of doctor-patient communication and the necessary skills requirements for medical staff to communicate with patients in popular and concise language, and introduces the concept, content, skills, system, key points and key points of doctor-patient communication in detail, and interprets it with several cases and related laws and regulations. Practical doctor-patient communication skills are suitable for clinical medical staff, especially for inpatients and interns. Table of Contents Chapter 1 Introduction Section 1 What is communication I, definition of communication II, four problems to be solved in communication III, basic elements of communication IV, basic methods of communication II, communication mode I, basic communication mode II, classification of communication mode III, bad communication mode IV, practical significance of studying communication mode III, function of communication I, communication can meet people's basic needs II, communication can meet people's spiritual needs. The fourth quarter 2 1 century's requirements for medical staff's communication ability. 1. Communication skills training is a compulsory course for medical staff. 2. Etiquette training of medical staff is the basis of communication skills. 3. The communication quality that medical staff should have. 4. The conditions for medical staff to win the acceptance and trust of patients and their families. Chapter II Analysis of Doctor-patient Relationship Section I Doctor-patient Relationship. 2. The basic characteristics of the doctor-patient relationship. The essence of doctor-patient relationship. Factors that determine the quality of doctor-patient relationship V. Elements of doctor-patient relationship VI. Dynamic analysis VII. Termination of doctor-patient relationship II. Past lives of doctor-patient relationship: 1. Government factors: 2. Media factor three. Patient factor IV. Physician factor three. The present and future of doctor-patient relationship 1. The technicalization of medical means and the alienation of doctor-patient relationship 2. Medical treatment of social life and expansion of doctor-patient relationship. Lack of health resources and socialization of doctors' responsibilities. Market economy and materialization of doctor-patient relationship V. Complexity of medical insurance and doctor-patient relationship Chapter III Communication between doctors and patients Section 1 What is doctor-patient communication I. Time of doctor-patient communication II. The third content of doctor-patient communication. Methods of doctor-patient communication. Skills of doctor-patient communication V. How to train medical workers for effective doctor-patient communication VI. The necessity of doctor-patient communication VII. Obstacles in doctor-patient communication Section 2 Doctor-patient communication mode 1. Active-passive mode 2. Guidance-cooperation mode 3. * * Participation mode The role of doctor-patient communication in the third quarter 1. It is beneficial for doctors to understand and diagnose diseases. Conducive to safeguarding patients' rights and interests 3. It is beneficial to cultivate the consciousness of caring for patients. Conducive to close doctor-patient relationship 5. It is beneficial to improve the quality of medical staff. Conducive to the sustainable development of the hospital. The role of medical staff in doctor-patient communication. 1. Medical staff play a leading role in doctor-patient communication. 2. Medical staff should know their own position and play the role of doctors. 3. Clarify the motivation of medical staff to govern people well. 4. Medical staff take patients as the center and implement doctor-patient communication. 5. Medical staff should communicate with doctors and patients. The most important thing is to change their position. 6. Medical staff strengthen communication between doctors and patients. Create a good hospital image. Strengthening communication between doctors and patients is the need of patients and their families. Strengthening the communication between doctors and patients is the need for medical staff to carry out medical work. Strengthen the communication between doctors and patients, and encourage medical staff to form the habit of lifelong learning. In order to better provide people-oriented and humanized medical services, Chapter IV How to find patients' psychological barriers early in doctor-patient communication Section I How to identify patients' early psychological barriers 1. The concept of psychological disorder II. Criteria for judging psychological disorders 3. Types of common psychological disorders. How to identify patients' early psychological disorders 5. How to alleviate patients' early psychological disorder? Be alert to patients' psychological help signals 1. Psychological needs of patients. Common psychological help signals of patients. Receiving and processing of patients' psychological help signals by medical staff. Doctor-patient communication in outpatient diagnosis and treatment 1. Tasks and characteristics of outpatient service 2. Psychological characteristics of outpatients. Communication skills between doctors and patients in outpatient diagnosis and treatment. Communication between doctors and patients during hospitalization 1. Hospitalization workflow and main links of diagnosis and treatment management 2. Psychological characteristics and communication of inpatients. Doctor-patient communication in the process of in-patient diagnosis and treatment Chapter V Key points of doctor-patient communication Chapter VI Improving doctor-patient communication skills in an all-round way Chapter VII Case analysis of doctor-patient communication Chapter VIII Doctor-patient communication system Chapter IX Interpretation of relevant laws and regulations Postscript references. ...