Composition of secretary's ability

As a secretary in the new era, there are many abilities that need to be possessed. With the improvement of the whole society's requirements for the quality of secretaries, many abilities have become the necessary abilities of modern secretaries. The following is the composition of my shared secretarial ability. Let's have a look.

First, the ability to use language.

As a secretary, the ability to use language is the most basic ability to complete the work effectively. It mainly includes written expression ability and oral expression ability.

(A) the use of Chinese

1, written statement

With the deepening of China's reform and opening up, the social economy has developed rapidly. Applied style has increasingly become an indispensable tool for state organs, party organizations at all levels and all walks of life to carry out daily work, conduct official exchanges, issue laws and regulations, sum up exchange experience, engage in investigation and research, strengthen horizontal contacts, expand foreign exchanges and transmit information in a timely manner. "People's understanding of modern applied writing has gradually deepened, and it is recognized that mastering the knowledge of this subject and improving the ability of applied writing are one of the important factors to complete various tasks such as work, life and scientific research, improve efficiency and accelerate the process of economic construction; It is an important means to adapt to the development of market economy, facilitate various exchanges and contacts, safeguard their respective economic interests and improve economic efficiency. " Secretarial staff must have solid writing knowledge if they want to improve their writing level. Chen Yi once said that secretaries should keep secrets and learn books. This explanation is vivid and appropriate. People are used to calling secretaries "scholars" and "pens", which also shows that secretaries must have a high level of writing.

Writing ability is one of the necessary skills for modern talents. "If you only have a solid foundation and lack a high level of writing ability, you will lack a strong arm no matter what occupation you are engaged in after you take up your job. In today's reform, no matter what professional talents are trained, high-level writing ability is an essential basic skill. " In the new era, the secretary should strengthen the staff function, but the skills of writing, especially "applied writing", are more important, including general official documents, official duties, business official documents and so on. A secretary who doesn't understand writing, neglects writing and can't even draft a leader's speech can't be said to be a qualified modern secretary. Therefore, it is a basic quality for a secretary to practice a solid writing skill. Looking forward to the future, no matter how advanced the technology is and how advanced the secretary's working methods are, the secretary's basic duty is to deal with documents, and at any time, the secretary should have a high level of writing. The function of the secretary has changed, and the modern secretary has changed from drafting and processing documents to advising staff. This statement is not comprehensive and correct.

Of course, the cultivation of secretarial staff's writing ability still depends on learning. Su Shi once said that the heart does not correspond to the hand, that is, "if you don't learn, it will be enough", which tells us the importance of learning knowledge. As a civilian secretary, we should extensively study scientific theoretical knowledge, study typical practical works, try to figure out and understand other people's writing skills and methods, so as to improve our writing level. "Applied writing, like the production process of all spiritual products, is not only creative labor, but also requires a broad content space, which can leave the writer's thinking galloping, and requires the writer to have unique insights and profound insights on the problem." Without profound knowledge, an excellent "pen" has no depth, and its works will be as dull as clear water. With a wealth of knowledge, secretaries can handle secretarial work with ease in writing, handling affairs and holding meetings.

2. Oral expression

To have accurate oral expression skills, that is, the secretarial staff are required to be clear-minded, articulate, coherent and speak appropriately in their work and communication. Although the secretary seldom speaks, he always speaks. Upload a speech; Speak when reporting the situation; Speak when receiving visitors; Talk on the phone. With so many opportunities to speak, we must pay attention to the art of speaking. First, we must understand clearly, second, we must pay attention to discretion, and third, we must be lively. It is impossible to do these three things without extensive knowledge. Some people may say that I don't have extensive knowledge, but I can also be eloquent and reasonable, and I can win the favor of most people. I can't deny individual cases, but I think what most people with short knowledge say is not deep. In some cases, their words may convince some people that the reason why they didn't hit a wall is, of course, that their skills and skills (time and occasion) are well mastered and their contact with people is limited. However, as a secretary, I meet all kinds of people, involving different people and dealing with things in many ways. Therefore, the lack of in-depth expression will make others feel superficial and vulgar and unwilling to associate with them. In interpersonal communication, you may be able to cope with a little skill (but only in interpersonal communication). However, as a social organization, public relations activities with the public, without knowledge, will be far from a successful cause. When receiving all kinds of people, secretaries are not familiar with each other's customs, which is easy to cause misunderstandings, thus damaging the work of their departments. Therefore, if you want to have accurate oral expression ability, you must dabble in all kinds of knowledge to enrich yourself. Only in this way can the secretaries handle all kinds of possible situations and situations with ease in their work. In order to make it a competent secretary.

(2) Ability to use English

With the continuous development of science, technology and economy and the increasing international communication, secretarial workers must also master one or more foreign languages and improve their oral expression ability in order to keep up with the times. To improve your English ability, of course, you should also know English. But if you want to improve your English ability, you can't just learn from books, just know grammar and sentence patterns. This kind of talent can't play a role in real life at all. At present, most of the English that secretaries learn at school is "dumb English" and "deaf English". Although some people can get good grades in previous exams, they are at a loss when they really need it. Therefore, in order to cultivate the applicable English ability, besides the knowledge in books, we need to listen, speak and write more. Only in this way can we be accepted by society.

Second, master office technology.

The deepening of economic development and reform has changed the way secretaries work, which is no longer limited to the original manual operation. Due to the popularity of office automation in the secretarial department, advanced equipment such as computers, slide projectors, amplifiers, cameras, video recorders, telex machines, multifunctional telephones and microfilm technology have entered the secretarial department one after another. This change requires the secretary to have skilled network skills. At present, only with skilled computer operation ability can they get the latest news quickly, widely and accurately and improve their work efficiency. To have this ability, it is necessary for secretaries to master the knowledge about new machines. With specific knowledge theory as the foundation, it is possible to master modern office skills. Of course, just mastering relevant knowledge is not enough. "The paper is shallow" tells us to practice hard. If you are confined to books and knowledge, you will always be a frog in the well. Therefore, if you want to master modern office skills, you must practice hard and practice more on the basis of knowledge, so that you can really be familiar with and master modern office skills. For this ability, learning knowledge is as important as practice. Third, have the ability of self-study.

As a secretary, you must have some self-study ability. As things change, the secretary must constantly update his knowledge. However, the acquisition of new knowledge can't just rely on others' spoon-feeding learning. In this way, we can't get good results, which is too limited. Therefore, a secretary should have the initiative to learn and the curiosity to constantly update his knowledge. Because, with the rapid development of economic construction today, secretaries need to have strong self-study ability. Self-study ability is strong, the breadth and depth of knowledge will continue to grow, thus improving personal quality.

Due to the development of modern media, the sources of knowledge are extremely extensive, and all kinds of newspapers and magazines, news programs, audio-visual publications, especially multimedia network systems have become the carriers of new knowledge. Even in ordinary communication, it often contains a lot of useful information. Secretaries should be conscientious learners, accept new knowledge through various channels and constantly increase the content of new knowledge. Of course, with a wealth of new knowledge, we must do a good job in the transformation of new knowledge. Only in this way can we improve our personal quality. It is important to absorb and apply new knowledge, and the fundamental purpose is to improve ability. Some people say that illiteracy in the era of knowledge economy is not a person who reads too little, but a person who applies what he has learned. There is some truth in this. Some people read a lot of books, but in fact they don't use them at all, and their level has not improved, and they have become "bookworms" obsessed with books. People who can read should think far, use the knowledge in books to guide practice, form their own views and methods through the combination of books and practice, truly turn what they have learned into their own things, become their own working ability, and get the greatest knowledge benefits.

It is not difficult to see that complete knowledge can improve work ability, and certain self-study ability can broaden knowledge. Therefore, the combination of knowledge and ability is what an excellent secretary should do.

Besides the above abilities, as a modern secretary, she is not only engaged in secretarial work in the original sense. With the social transformation, economic transition, the expansion of technology-intensive fields and the gradual high-tech office tools, the voice of the need for secretaries to become "generalists" is getting higher and higher, and their management and service contents are also greatly expanded. Modern secretaries play the role of compound talents. It all depends on study. Extensive knowledge will greatly improve the quality and ability of secretaries themselves.

In this era where opportunities and challenges coexist, whoever has the relevant knowledge and ability will have the conditions to seize the opportunity. At this time, the opportunity needs a knowledgeable and capable secretary to grasp. Only by mastering the dialectical relationship between knowledge and ability and applying the theory to practical work can we adapt to the new requirements of the current society for the role of secretary, and then do a better job of secretary.

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