Differences between Haidilao and traditional catering management concepts

Hello, the biggest difference between Haidilao and traditional restaurants is the service. Haidilao sells service, not hot pot. Traditional restaurants pay attention to whether the food is delicious or not, and whether it has characteristics is more important. Haidilao focuses on people, one is its own employees and the other is consumers. The systematic training of employees has enabled Haidilao to have its own corporate culture and let employees really think about customers. With customer satisfaction as the core value, Haidilao has a unique customer-centered service concept, so that after standardizing the dishes, Haidilao will expand bigger and faster through the spread of consumer word of mouth. The above is my answer, hoping to solve your problem.