Experience of seeing a doctor in four occupational disease hospitals

Recently, I have been running to the hospital for physical reasons; And because he has been looking for the same old expert to see a doctor, this old expert still sits in different hospitals for half a day every day, so it is basically which hospital he is in and which hospital number he can hang, so he will go to which hospital one day. So I went through four hospitals and had some different feelings.

Hospital A:

BACKGROUND: The hospital doctors in this city have the best resources, resulting in the largest number of patients. It is one of the old authoritative hospitals in this city and the headquarters where I went, so its overall structure is relatively old.

Process of seeing a doctor (from registration):

1. Call in advance; When you are called, the general doctor's office is treating patients, sometimes even the patients in front of you have never seen them; The patient behind you was called into the treatment area. So the clinic is crowded with patients; For patients, there is no privacy.

2. Because the hospital structure is relatively old and well-known; So there are more patients. The nurse stood at the door of the consulting room to check whether the patient's number was called. At the same time, nurses may need to stop some people who don't obey the call rules, and sometimes even security guards are present to maintain order. In the case of a particularly large number of people, some quarrels often occur. There is really a kind of aunt who is a powerful human being.

3. Hospital structure problems, multiple departments crowded in one place.

Careful observation shows that the telephone calls here are made by nurses according to their estimated time, not according to the doctor's actual visiting time. This caused the clinic to be crowded with people waiting to see a doctor. For privacy, I still hate this model.

Blood test process:

Hospital A is a big hospital with many patients, but it only opens the 1 window for venous blood collection in the morning. The second window doesn't open until after 9: 30, so before that, you will see a long pair, waiting for a window to draw blood.

A new window will open after 9:30. At this time, it depends on eyesight and foot strength; How can I get to the front with the window open? In fact, this will also cause unfairness, and it is also easy to cause patients' emotional dissatisfaction and problems such as cutting in line and squabbling later.

I'm spitting: I was stabbed too deeply by a nurse at this window once, which caused my arm to ache for 2 weeks.

Personally, in addition to many patients, Hospital A still needs to optimize their whole process. The optimization may reduce some unnecessary quarrels. Of course, the most important thing for a hospital is medical resources, which is its irreplaceable core advantage and has won everything.

Hospital b

Background: A small hospital wanted to be affiliated with Hospital A, and gave itself the name A. Well, it may also have fooled many foreigners into thinking that it was a branch of Hospital A, and even locals complained about it. Because of the name problem, they went to the wrong place.

1. Small hospital, unknown, only a district hospital before, so there are few patients, so there is no need to queue up for registration.

2. After registration, go to the doctor's office and wait for medical treatment. There is no call and inspection service in the nurse station. Basically, after the doctor started, everyone consciously arranged the medical records in the order of registration.

As there is no nurse to call, people don't know whether to see a doctor by themselves. Therefore, the back of the consultation room is also crowded with people who need to see a doctor, because they are afraid of too many people or being preempted by others. The patient standing outside should keep looking inside to see if the doctor has called his name.

The medical resources of small hospitals are relatively weak. At the door of the consulting room, I heard a doctor in charge call and asked me why I didn't come to work. Who approved the resignation and so on.

Blood test process:

Yes, it's that simple and rude.

There is only one window, so we have to queue up. Receiving reports is also the most traditional. They print it out and put it in a special basket. This is the so-called named report.

Spit it out: the blood drawn here is the kind of needle used when hanging intravenous drip. When I saw it, I felt sorry for myself. All the blood in such a long tube is wasted. Moreover, when the needle is stuck in the arm, it looks a bit scary.

Hospital c:

Background: it can also be regarded as a district hospital, but this district is very large, so this hospital is a big hospital compared with B hospital; I don't know how to compare it with a hospital, because the living area doesn't involve that place, so I don't know much about it.

A man who was tossed about ran out of the hospital in this city, chasing the doctor. We should cherish our health, get sick less, stay up late less and read more books and newspapers. )

The building of C Hospital is newly built, and everything is new. But there don't seem to be many doctors and nurses. It may be that several hospitals merged into a new hospital to serve more people. (It seems that I heard the doctor say so)

Current medical process:

However, the actual hospital structure has a nurse station, which is better than hospital A, and there is a door to separate patients from consulting rooms. Now I feel that there are fewer doctors and nurses there, and I don't know what will happen later.

Hospital d:

Background: Private hospitals are very expensive. There are patients, but it is not crowded, because there is only one hospital in that area. I used to vomit a lot, and it was not good to go to the hospital. This is also the opinion of most people. But the inspection instruments here are more advanced than those in the hospitals in the city. It is also because there is only one hospital in this area, so I made an inspection nearby. Just for examination, doctor. Really, Hospital A is more reliable.

Visit process:

The process of seeing a doctor in D Hospital is very smooth;

1. The nurse station does the registration work, and the number of registered people and information will be entered into the system; After that, you will see which clinic you are in and who is waiting for treatment in front of you on the big screen.

2. The phone call is from the doctor; In the consultation room, click finish and wait for the name of the next patient to appear on the big screen, which plays a certain role in protecting privacy.

The overall feeling is still relatively comfortable, the departments are clearly divided, and there are more consultation rooms; Perhaps this is the experience of private hospitals. To tell the truth, everyone used to speak ill of this hospital, and this is the first time to speak well of him.

Blood test process:

This, I personally think, is really good, very good. The division of labor is clear, and patients can also rest in the waiting area.

1. Print the blood test code and take away the blood container. In other hospitals, when drawing blood, they give the payment slip to the nurse who draws blood, and then he prints it out and draws blood directly for you. D hospital has made a division of labor. At first, someone specially printed these out and posted them on the corresponding container, giving the patient a queue number for blood drawing.

2. Patients can sit down and rest when they are a sign of equality. A rest seat is arranged in an area in front of the blood drawing table. The patient can sit there and rest, whether after waiting for the sign or drawing blood. Similar to the call number and equal sign when a bank handles business.

After this visit, I immediately told a friend that I finally found the advantage of D Hospital.

This is the experience of four hospitals I visited recently. The doctor's experience is an irreplaceable advantage of a hospital; Well, otherwise I wouldn't go to four hospitals, mainly because his doctors are often invited to consult in other hospitals. In the whole process, D Hospital has the best experience. The division of labor is reasonable and considerate, and the feelings of patients are also taken into account.

If we combine the medical resources of A hospital with the medical treatment process of D hospital, the experience may be better. Maybe a new branch of A Hospital has such an effect.