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What are the advantages of intelligent telephone robot compared with manual dialing?
The biggest advantage of robots can help enterprises solve the following pain points:
1, sales speech, customer classification, personnel mood is not standardized. For example, everyone has his own set of words, and robots can integrate these excellent salespeople to sell words. Customer management is classified and standardized, and there is no emotion at work. In sales, the mood of salespeople is a big problem. When you encounter many rejections, your mood will become irritable. People who meet customers with bad attitude or even low quality may curse on the phone, which seriously interferes with the mood and work efficiency of sales staff. I could have made 300 phone calls a day, but I only made 100 phone calls a day because I was in a bad mood. Then the advantages of robots in this respect are very obvious. No matter how angry the customer is, I am not angry. I once met a client with a bad attitude. From the beginning, he chatted with a teasing attitude and tone, but the robot ignored his attitude and tone and always introduced the business to the customer in a friendly voice. Finally, the customer lost his temper, but it achieved the effect of invitation.
2. Inefficient filtration. Some enterprises may need employees to find information by themselves every day and make statistics and records by themselves after making phone calls. For novices or people who are not good at customer management, spending a lot of time sorting out every day will greatly reduce the efficiency. Robots have their own CRM system. Customers who call every day are not only divided into six categories according to the standard, but also have written records and voice records. You can listen to and check the intended customers, and efficiently screen and screen customers.
3. High cost management. This is mainly aimed at enterprises. Everyone knows that the turnover rate of salespeople is high, and the cost of training and management is also relatively high. For example, it takes at least half a month and at most one or two months for a new employee to join the company, from training to taking up his post to making achievements. It is possible that he resigned as soon as he finished his business training. He didn't create a dime for the company, but you have to pay. At the same time, the company also paid training fees, recruitment fees, venue fees and so on. This is also a major pain point for the company. Robots are different. They pay fees at one time, work at any time, and receive training at one time, which greatly saves costs for enterprises.
Of course, people who have used this thing have a deep understanding. You can hear the robot.
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