What's the difference between intelligent customer service robots and ordinary robots?

As the name implies, the intelligent customer service robot replaces the work of manual customer service with a computer and liberates the labor of manual customer service. Employees can engage in more creative and challenging work while AI assists people, and realize the transformation and upgrading of human resources.

Take Shizhi's "digital employee" based on AI+RPA4.0 technology as an example:

1. "Digital employees" can help employees to deal with routine, repetitive and streamlined work quickly, improve work efficiency by dozens of times, and the accuracy is close to 100%, and even provide intelligent decision-making assistance in large-scale and complex scenes. At the same time, it can also collect authorization data and accelerate the iterative optimization of the model, thus helping employees get rid of repetitive work and have more time and energy to focus on improving their personal business ability and achieve rapid growth;

2. It can link all the systems of the enterprise, and quickly retrieve and process all kinds of data resources without invading the original system of the enterprise; Get rid of system isolation and data island problems, while avoiding the risk of cross-system operation;

3. "Digital employees" have strong reproducibility and can be quickly deployed in various business scenarios and systems in large quantities;

Based on AI, big data, RPA and other technologies, accelerate the implementation of information and intelligent transformation and upgrading, and assist manual processing of rules, repetitions, processes and jobs that require partial decision-making through digital employees. Help enterprises and employees realize the transformation and upgrading of human resources in the AI era.

Digital employees are suitable for simple, repetitive and accurate jobs. In these types of work, human employees have been liberated and engaged in more creative, collaborative and caring work.

On a certain level, time is one of the smallest units to measure the value of enterprises and employees. After equipping enterprises with "digital employees", not only the total time value of enterprises can be improved, but also the personal time value of employees can be improved. The "digital employee" developed by intelligent RPA+AI is to tap more possibilities of enterprises from the value of time.