The salesman swallowed the kickback to the customer himself.

Being an executive can only manage big things, but not so many details. If the profit rate of the company is acceptable after the salesman embezzles and kickbacks, and it will not affect the company's business, if the salesman is excellent in other aspects, but this is not very good, it doesn't matter, just continue to play his strengths.

In addition, you can call the customer who took back the deduction in front of the salesman, say hello, and then say, have you received what I asked Xiao Zhang to send you? After a few times like this, the salesman will definitely converge.