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Enhance the traditional cultural literacy of aircrew problems
1. Inadequate training system, airlines have realized the importance of traditional culture for flight attendants, in practice, the training system is often imperfect. This leads to the aircrew in the training, can not fully grasp the knowledge of traditional culture, which affects the quality of their service.
2, professional quality needs to be improved, the professional quality of flight attendants include professional skills, communication skills, etiquette and demeanor. Although the training in these areas has been relatively complete, but when faced with traditional cultural issues, they often lack sufficient coping ability. This requires further enhancement of their professionalism in order to better convey the essence of Chinese culture.
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