Traditional Culture Encyclopedia - Traditional stories - Where can I complain about the car complaint platform? The most effective way to complain about cars.

Where can I complain about the car complaint platform? The most effective way to complain about cars.

If the owner has a car quality problem and wants to complain, he can go to the car. This website is the largest platform for accepting and handling automobile complaints in China, and it is also an important data provider of the Product Defect Management Center of AQSIQ. A manufacturer will contact you after the complaint of the car. Com, the administrative department may also contact you according to the description of the complaint. Chezhi.com's complaint handling efficiency is still very high.

The most effective way to complain about cars:

1. If you complain to the automobile manufacturer, call the corresponding customer service hotline. If the car has quality problems, first go to the 4s shop authorized by the manufacturer for maintenance. If there is a problem, the 4s shop has not accepted it, and then contact the manufacturer;

2. Make complaints and feedback through third-party channels such as Chezhi. com。 After all, the third party only plays the role of media supervision, and the actual situation still depends on the manufacturers to provide solutions. 4s stores can implement specific after-sales services to solve problems well;

At present, the most effective way is to complain to the national internet platform 123 15. This website is the main board of the State Administration of Market Supervision, which is in direct contact with the market supervision administrations all over the country.

If there is a problem, it is recommended to complain online, not by phone, because it is difficult to explain the problem clearly by phone. It is possible that the operator's negligence or ignorance of the problem simplifies the content and meaning of the complaint, leading to the failure of the complaint.