Carry forward the fine tradition of what is the problem?

Promoting good traditions in the problems are as follows:

I have centered on the construction of personal style of learning the specific content, against the dynamics of their own usual work in the ideological and and ideological awareness, service attitude and other aspects of the problem, carried out a check and self-check. Seriously look for the causes of the problem, clear the direction of change in the future in order to work better.

I. Problems and deficiencies

1, the depth of learning is not enough. When focusing on professional and business learning, there is still a great lack of in-depth and systematic learning, there is the phenomenon of sometimes tight and sometimes loose, resulting in their grasp of new knowledge, new thinking is not enough to understand the imperfect. This shows that they are still in the study of the lack of "squeeze" "drill" and "endurance", the lack of learning as a responsibility, a realm of conscientiousness.

2, the spirit of hard work to be strengthened. Sacrifice rest time to grasp the sense of urgency to deal with the work has been relaxed. Because of the busy work, sometimes relax the time to study.

3, service-oriented concept of purpose is not strong enough. Expressed in: treating customers and visitors can not always maintain a warm service attitude, when the work at hand a little more, the nature of some anxious, not kind enough, encountered repeated inquiries about the lack of patience, did not reasonably adjust their emotions.

Second, the main causes of the problem

In the mind of the work of learning to recognize the lack of work, usually often participate in business training, but did not attract a high degree of attention to the ideology, the purpose of learning is not clear enough, the lack of learning to think about the theory of the disconnect between theory and practice, the renewal of their own ideological awareness is not enough.

Three, corrective measures

By carrying out the style of construction of the year personal analysis activities, I seriously against the requirements of the construction of personal style, through the study of the strengths of outstanding colleagues, I seriously reflect on their own shortcomings, determined to learn while changing, immediately check and correct. In the future work, seriously rectify the following aspects:

1, study hard.

The times are developing, things are changing, society is progressing, do not learn is unable to seize the pulse of the times, can not keep pace with the advance of society will not be able to talk about better service to tourists, I want to seriously study the tourism service etiquette and professional knowledge of the salesman and sales skills, the combination of learning and work will continue to improve the quality of work.

2, seeking truth and dedication.

Firmly establish the first sense of service first, the overall situation awareness, and strive to practice wholeheartedly for tourists customer service purposes, selfless dedication to the scenic area. Further change of style, the spirit of truthfulness and pragmatism into every job, every link, down-to-earth, solid and hard work, put the focus of the work of tourists and customers concerned about the problem, one step at a time, do a good job of the work.

3, the courage to forge ahead.

Firmly put the better "service to tourists, convenience to tourists" as the first priority, fully aware of the vitality of innovation, will be to create a new situation of work is of great significance, update the concept of seizing the opportunity to give full play to their own creative potential, adhere to novel ways to solve the tourists and customers to buy real estate in the process of encountering New difficulties and problems, creative work.