Methods to improve the quality of enterprise products

Methods to improve the quality of enterprise products

A considerable number of enterprises in China have reached or approached the world advanced level in terms of equipment and technology, but the scientific quality management of these enterprises is far from meeting the objective requirements of production itself. How to improve the scientific quality management and even the whole operation management is a top priority.

I. The importance of quality

With the globalization of the world economy, China enterprises and foreign enterprises stand on the same starting line, facing the same competition and the same market. Due to different levels of development, China enterprises have to bear considerable market pressure. In order to survive and develop, China enterprises must compete with foreign enterprises, and the core of competition is quality. Whoever owns high-quality products can seize the commanding heights. Therefore, quality is the life of an enterprise and must be highly valued.

Second, the status quo of quality management in China

Reviewing the development of enterprise quality management in China and analyzing the present situation, we will find many problems, one of which is the uncoordinated development of enterprise quality management. Because the development of quality management in China is not a natural historical process that is gradually formed and constantly improved with the development of productive forces, but an existing quality management framework formed by learning from and introducing from developed countries, just like all developing countries.

In the past, many of our enterprises blindly pursued management methods? Advanced? As a result, many fashionable new terms and concepts are used in the field of enterprise quality management, but even the most basic process control and even inspection of enterprises are not perfect. At present, in the face of these phenomena, it is very important for China enterprises to keep a clear understanding while keeping abreast of the latest trends of world quality management, so as to ensure the healthy and coordinated development of enterprise quality management in China. In enterprises, we can often see that many problems that should be judged rationally through data analysis depend on feelings, such as evaluation of process quality, hypothesis testing of data and formulation of sampling scheme. Enterprises in foreign developed countries are using rational analysis to deal with many emotional problems. Such as quantitative evaluation of perceived quality, quality analysis of user opinion wording, etc.

Third, China quality management development strategy

At present, the quality management in China must reflect the basic characteristics of economic globalization and conform to the laws of enterprises in market competition. The specific content can be summarized as follows:

(1) Establish a quality management system. Through the implementation of IS09000 family standards, we can improve the standardization of enterprise quality management, have a good influence on the standardization of other work, create a strict and standardized atmosphere, and enhance the industrial quality of enterprises and employees to adapt to modern large-scale industrial production.

(B) improve the scientific quality management. A considerable number of enterprises in China have reached or approached the world advanced level in terms of equipment and technology, but the scientific quality management of these enterprises is far from meeting the objective requirements of production itself. How to improve the scientific quality management and even the whole operation management is a top priority. Specific to quality management is how to improve the application level of mathematical statistics technology in quality management. By applying scientific quality management tools, the ability of enterprise technicians and even employees to grasp facts, analyze reasons, discover laws and formulate countermeasures is improved. While solving specific quality problems, it can also improve the comprehensive quality of relevant personnel in enterprises and enrich the professional knowledge mastered by technicians, which will play a decisive role in optimizing the ability structure of engineering and technical personnel in Chinese enterprises.

(3) Strengthen the development of human resources. According to the survey, what reflects the current situation of human resource management in enterprises? Employee participation? And then what? Personnel management? It is the project with the lowest score and high correlation coefficient. Thus, the development of human resources is the bottleneck restricting the more effective development of enterprise quality management. Strengthening the development of human resources is a new requirement to meet the challenges brought by globalization and scientific and technological development.

(4) Strengthen process management. The main links of process management are: describing the sequence and relationship of processes and understanding the position of processes in the system; Find and measure fluctuations in the process. Reveal the law of fluctuation and take measures to reduce and control fluctuation: analyze the diffusion caused by the process, optimize the key value-added process and eliminate the non-value-added process. Pay attention to the interface between processes to make the past? Point? Type management becomes a networked process management with orderly connection of points, lines and surfaces. Through business process reengineering, the original process of the enterprise is transformed, so as to realize the effectiveness and efficiency of the overall process of the enterprise. With zero defect as the goal, modern management science is used to continuously improve the process and improve the management level.

(v) Implementing supply chain management. In the whole process from product design to service realization and provision, suppliers and related parties play a vital role in this supply chain, which is the weak link in traditional quality management. This problem has also been proved in the enterprise survey. Enterprise? Supplier quality? The correlation coefficient with other projects is relatively minimum. Especially with? Quality results? These enterprises have the smallest relationship with suppliers, which means that they have not established a close relationship, so they have the least impact on the quality results of enterprises. In the quality system, all suppliers and interested parties form a supply chain, and the quality is guaranteed by this whole supply chain. The competition in the market has also developed from the competition between enterprises to the competition between supply chains, and fatal quality defects will appear in any link, which will affect their respective interests. With the development of economic globalization, there will be more and more export-oriented enterprises. The supply chain of an enterprise will be trans-provincial and cross-border, and the management of the supply chain is an urgent task for the enterprise. Enterprise resource planning (ERP) should be used to optimize the allocation and enjoyment of information, science and technology, talents and other resources, and strive to achieve seamless quality management among partners.

(six) the implementation of self-evaluation. One of the successful experiences of leading enterprises in developed countries in implementing total quality management is to establish a self-diagnosis and evaluation system based on national and regional quality management standards. Enterprises in China should learn from this successful experience, establish enterprise self-evaluation mechanism, flexibly use various self-evaluation methods, and conduct self-evaluation with quality management award, quality management system standard or industry leading level as the reference system. At present, the internationally accepted self-evaluation method is horizontal comparison (benchmarking). By comparison with the reference frame. Determine your own strengths and weaknesses as the basis for quality improvement and management innovation.

The above strategic points of enterprise quality management development in China are an organic whole with mutual connection and influence. I believe that the listed quality management development strategies will gradually form a quality management system model with more China enterprise characteristics.

Fourth, establish a quality management system to ensure product quality.

(a) the implementation of quality responsibility system. Assign the quality function of the enterprise to all relevant departments and become the quality responsibility of this department; The quality responsibility of the department is further developed into several specific tasks and requirements, and then implemented in each post or personnel, becoming the quality responsibility of individual posts; Write all quality responsibilities into written documents, and add management contents to form a quality responsibility system; Take the quality responsibility system and management standards of all departments and posts as the basis for quality system audit.

(2) quality planning. Quality planning is to ensure that the development of quality conforms to international practice.

1, establishment of quality management system

(1) Select an international standard. The quality management system has two international standards. One is Is0900 1, which is a standard that specifies the requirements of quality management system, minimum requirements and certification purposes. The second one is Is09004, which is also the standard that specifies the requirements of quality management system. This is a higher requirement, not for the purpose of authentication, but a guide to performance improvement.

(2) Identify quality factors. That is, find out the decision-making, process, links, departments, personnel, resources and other factors that affect products or quality services.

(3) Write system documents. Is to consider whether to re-establish management systems and procedures one by one according to international standards.

2. Run the quality management system. (1) release file; (2) Training for all staff: (3) Handling affairs according to law.

3. Check and improve. The implementation of the quality management system must be checked. Inspection methods include: product inspection and testing; Monitoring and measurement of process; Customer feedback; Internal audit; Management review, etc. In this way, the whole quality system was established and began to operate effectively. At present, most enterprises either have no quality system or talk on paper. Therefore, strengthening the establishment and improvement of quality management system and making it run effectively in closed loop is the key to ensure enterprises to produce high-quality and efficient products.

Five, to ensure the effective operation of the quality management system, strengthen the link management.

The operation of an enterprise is composed of many links, and the quality of each link directly or indirectly affects the quality of products. Therefore, the innovation of each link will inevitably bring about the improvement of the overall quality of enterprises.

The process of enterprise operation basically consists of the following links: sales and market research, design and development, procurement management, process preparation management, production, manufacturing management, inspection, testing and testing management, packaging and warehousing management, sales and distribution management, installation and operation management, technical service and maintenance team management, financial management, human resource management and strategic management.

Any department and any link need the attention of quality management and quality innovation in order to provide impetus for enterprise development.

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