Process management and project management

Process management and project management

Product management, project management, process management between the three seemingly unrelated, in fact, there is an inevitable link, the next I recommend for you is process management and project management, welcome to read.

Process management

No conceptual change without process optimization. Process management is a reaction against traditional management, especially against hierarchical management. For this reason, companies must establish a new management concept, follow the eight principles of process management.

1, customer value-oriented principle

This is the most fundamental principle of process management. Today's society has completely changed from a seller's market to a buyer's market, the market economy is the customer to determine the life and death of enterprises. "Face to the boss, ass to the customer" is "process re-engineering" before the rise of the common phenomenon, this phenomenon has not been fundamentally reversed in the country. This is because many employees are still stuck in the "only responsible to the boss or supervisor" state. They only see the immediate, is the boss or supervisor to determine his fate, did not see the essence of the problem - the enterprise's products or services are ultimately recognized by customers is the key to the problem. Enterprise employees must recognize a cruel reality - ignore the customer's business is only a dead end.

2, enterprise value-added principles

This is the core principle of process management. Where the enterprise to create value ` activities will be retained, and vice versa will be deleted. Inefficient processes to be merged or improved. It is also important to maximize the potential to increase the number of efficient processes in the enterprise. All activities of the enterprise must generate value along the process chain, or at least deliver or preserve value, not lose it or even destroy it.

In the enterprise management activities, research and development and production links, is the process of value-added most direct link, but without warehousing, logistics and sales to consumers in the hands of the other links, the front of the value-added activities is simply impossible to realize. It can be seen that the warehousing process, delivery process, sales process, etc., which either take on the responsibility of value preservation, or realize the value exchange, are essential links for the final realization of process value-added. There are also such as monitoring, auditing, security links, without these value-added, anti-devaluation process, the enterprise production results or process value-added may have to be greatly discounted, or even into thin air.

Whether the process can create value for the enterprise, to be considered in an integrated manner, taking into account the short-term interests and long-term interests, such as after-sales service process, talent development process can not immediately create value, but can expand the influence of the enterprise, for the long-term development of the enterprise to inject vitality.

3, the principle of centralized use of resources

The traditional management of people, money and materials dispersed in various departments, information resources are also mastered by different departments, interdepartmental personnel borrowing trouble and effort, repeated purchases of goods occur, repeated collection of information often, resulting in a large number of wasted resources, waste of manpower. Process management requires companies to dispersed in the various resources as a centralized resource, different departments of the post staff can be transferred at any time to use, to be able to resource *** enjoy, information *** enjoy.

4, the principle of on-site processing of information

Some people have compared this image to "let the person who heard the sound of the gun to make decisions". Away from the work site, remote control command in the information age has been out of fashion. The place where the work is done is set as the decision point, and control is formed in the process. Let the people who do the work make the decisions, and embed the control system in the process. The rapidly changing marketplace also demands that front-line employees be given the power to make quick decisions. With professional people to do professional things, once to do things right, so that the information site processing is possible.

5, the principle of equality in employee relations

The implementation of process management must dilute the sense of power, breaking the concept of hierarchy. Managers must understand: employees are not responsible, is not the responsibility to the staff. "Manage less to manage well." This was previously a management experience and will become a management principle in the future. There is an assumption when conducting process design: every job bearer is competent. When the enterprise with the process of string employees, employees follow the process to do things, employees will enhance the sense of responsibility, the ability to work will also be improved. Trust improves productivity, what kind of employee view of the enterprise has what kind of productivity.

6, process responsibility **** bear the principle

The implementation of process management must be clear responsibility to the post. But we must not go from one extreme to another, so the process team members of the realization of process goals *** with the responsibility has become a must adhere to the principle. Process management requires teamwork and encourages teamwork. Process team members must be responsible for the results of the process together, rather than the past railroad police "each pipe a section". Enterprise process accountability and process results of the rewards should also be oriented to the entire team. Of course, this is by no means divided into primary and secondary, the responsibility is shared, but the process activities directly responsible for the main body, to bear the main responsibility, other members of the corresponding joint responsibility.

7, the process of regular optimization principles

With the progress of management, staff capacity enhancement, or technology updates, environmental changes, and even competitors' changes, will have an impact on the existing process, process design can not be set in stone, the process management is not permanent, the need to keep pace with the times, continuous improvement. In order to maintain the rapid response ability or market competitiveness, enterprises must regularly organize process optimization. The frequency of optimization depends on the size of the enterprise or the actual need.

8, the process tool standardization principle

The implementation of process management, must be with the help of process mapping software, unified analysis tools. In order to communicate quickly and easily, enterprises must be unified flowchart production software, unified production tools. These include: the use of form specifications; terminology specifications; symbols specifications; format specifications; and to ensure that the enterprise has been used with the ERP system docking.

Enterprises can also add or supplement the process optimization principles according to their own needs.

Project Management

Project management is a sub-discipline of management , the definition of project management is: refers to the use of specialized knowledge, skills, tools and methods in project activities, so that the project can be limited resources under the conditions of the realization of the set needs and expectations or more than the process. Project management is the overall monitoring and control of a number of activities (e.g. tasks) related to the successful achievement of a set of objectives. This includes planning, scheduling, and maintaining the progress of the activities that make up the project.

"A project is a one-time task to be accomplished with limited resources and within a limited time frame. Specifically, it can be a project, service, research project and activity, etc."

"Project management is the application of management knowledge, tools and techniques to project activities to achieve a solution to the project's problems or to achieve the project's needs. The so-called management contains leadership (leading), organization (organizing), employment (staffing), planning (planning), control (controlling) and other five main work."

Project Management (Project Management): the use of a variety of related skills, methods and tools, in order to meet or exceed the project requirements and expectations of all parties involved in the project, carried out a variety of planning, organizing, leading, controlling and other aspects of the activities.