Responsibilities and obligations of freight forwarders

Responsibilities and obligations of freight forwarders:

As a carrier, it completes the transportation of goods and assumes the responsibility (it issues freight documents, uses its own transportation, or entrusts others to complete the transportation of goods and collect freight). As a carrier, it is not directly responsible for completing the transportation of goods (it is not directly responsible for others to issue freight documents, use the mastered means of transportation, rent other people's means of transportation, and entrust others to complete the transportation of goods).

When a freight forwarder conducts business activities according to the provisions of the agreement or contract signed with the entrusting party, or according to the instructions of the entrusting party, he shall complete this entrustment with his usual responsibilities, especially within the scope of authorization.

Report all important matters truthfully. The information and materials provided to the entrusting party in the entrusted business must be true. If any loss is caused by the untrue information concealed or provided, the entrusting party has the right to recover from the freight forwarder and terminate the agency contract or agreement. Have the obligation of confidentiality. The information obtained in the process of freight forwarding is leaked to a third party. At the same time, the agency shall not be transferred to others.

Responsibility:

The principle of compensation stipulated by the General Clauses Group of the International Freight Forwarders Association includes two aspects:

First, the principle of responsibility.

Upon receipt of the goods, the consignee discovers the loss or damage of the goods and can prove that the loss or damage was caused by the fault of the freight forwarder, and shall lodge a claim with the freight forwarder. Generally speaking, the notice of claim should not exceed a few days after the arrival of the goods, otherwise, it will be regarded as that the freight forwarder has completed the delivery obligation.

Second, limitation of liability.

Judging from the existing international conventions, some adopt single-standard compensation methods, while others adopt double-standard compensation methods, and the same should be true for international freight forwarders, but the actual practices are different and quite different. "