Traditional Culture Encyclopedia - Traditional stories - I have a project that I need to communicate with my leaders, but they don't take anything I say seriously. How do I communicate with the leader?
I have a project that I need to communicate with my leaders, but they don't take anything I say seriously. How do I communicate with the leader?
Being able to communicate well with the leader is a must for a good employee, but there are not many people who can communicate well with the leader.
Suggestions: Encourage yourself, give yourself more courage, put what you want to report to the leader on paper first, pay attention to the language and attitude when you speak, otherwise it will be counterproductive. Also be sure to get your mind right.
Do as a manager like to use three kinds of people:
1. people with the spirit of challenge
2. people with personal ability
3. like to kiss the ass of the people
So as an employee we just have to be good at what we do, and try to complete your work can be, and more communication with your supervisor, so that he knows that your ideas can be! , don't brag and be cocky but definitely be confident.
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How can you easily chat with and with your boss?
Are you nervous about meeting your leader? Say the wrong thing? Or don't know what to say? Wish you could say something that interests the leader, but also reflects your ability?
I'll tell you what I think:
Don't go around the bend when you see the leader; talk to the leader more often, no matter from which point of view, it's a very good thing for your career.
Some very "sense of justice" people always have such a view: with the leadership close to the people, nothing else, is to kiss the ass of the work, is not just to get more benefits, want to get promoted, to be treated, in fact, do not see what real talent, is always in front of the leadership "! The "serious" people are disdainful of this.
It is undeniable that this phenomenon does exist in some of the potlatch units, so it is also often such units will be circulated "small people" this kind of idiom, this unit can not keep people, if you are currently in such a unit for the job, away from the leadership near and far really does not matter, because even if you mix up a half of a post is not much too! Great meaning; but if you are in a good benefit, can learn the real skills and personnel under the environment of fierce competition, more contact with the leadership contact is a very necessary thing. Because whether it is from the perspective of broadening the thinking, or from the more practical aspects of the position to think, "so that the incumbent leader like you" are very important, very "affordable" things.
Our company has a female colleague quiet, the original is not mountain, not show the water smart, just an important company leaders often come over to find her chatting, this leader is not directly lead quiet, but he is a member of the company's board of directors, his views can directly affect the retention of each employee. Therefore, our female colleague has been steady, others can not be replaced to do a job. The only downside to this job is that it doesn't show a lot of quiet shrewdness, and allows others to say something behind her back about her "gossip" with the leader.
Then the leader left the company for personal reasons, and some people were foolish enough to think that she was no longer loved. It's not true at all, no matter what you say behind your back, the new leader took office for 3 months, then on the quiet favor, the General Assembly, a small meeting of a praise. Quiet is smart, since the first praise, she can always be in the hallway, the dining room at the right time with the leadership coincidental, seemingly a ride, no ride to say something on the work of the idea of what. Quiet never say a word more, anyway, the leadership like her is blind can see, because the leadership of the first time to see her seems to be in a particularly good mood. Quiet work on the achievement is indeed also witnessed, of course, is not really to the leadership praised so outstanding degree is hard to say; anyway, quiet not only got the company's highest annual awards, and the leadership intends to let her rise to the middle level of leadership. Quiet did not agree. A year later, the leader left again. The third leader took office, and after consulting some people, quiet was promoted to department director. Because the former leader's subordinates all gave quiet a good word. The third leader, like the previous two, couldn't help but be happy to see Quiet. Some people say behind the scenes that quiet can get different political views of the three leaders of the **** the same "like" is due to personality. Because of the quiet "feminine". The meaning behind this statement may not be so noble, but those who are not convinced from now on will have to be unconvinced, so that all the leaders like, people quiet can, you can? This is "wisdom". Everyone knows that the quiet business is good, but good not only is she a person, why the leadership trust her? Because she will be able to assess the situation, will create opportunities for the leadership to understand themselves, and then trust themselves.
Mid-level cadres are a unit of people with important responsibilities, he has to upload and download, to undertake the tasks assigned by the leadership, but also to lead the Department of the Office of the people forward to seek "benefits" for "their" people, in short, it is a very tired heart! In short, it is a very tiring job. Therefore, middle-level cadres in particular should be more exchanges with senior leaders, communication, should let the superiors at any time know what they and their own departments and offices in doing something, what degree of progress, do a good job, so often with the leadership "nagging children" can be seen as almost their main job content, not just "kissing ass". "Kissing ass" is so simple. Even as an ordinary employee, when you see the leader, say a little more about the work, tell the leader what you think, how do you want to do, on the one hand, it is to show that you are very dedicated to the work, the leader will naturally think that you are a dedicated employee; on the other hand, he may give you some advice and suggestions, which is also very good for your work. After all, in a market-oriented unit. The fact that he can achieve the position of a leader shows that he has something good to learn. So, no matter what, more contact with the leader is an extremely beneficial thing for your career.
The most feared is to see the leader like a "bad dog", wipe the head on the go, or barely a greeting, a low past. That the leadership may think you have any problems at work, is not your department leadership with you have contradictions, or you have made any mistakes, afraid of the leadership to know, it is not possible to think that you are outside of the part-time it, or not how to see the leadership like rats see the cat. This kind of employees either really have something do not want the leadership to know, or "high", or lack of confidence in their own performance. The first situation is not to say, the second situation has been described clearly, the third situation, it is not necessary. Maybe you are too demanding of yourself, always do not recognize yourself, not satisfied, maybe the leadership is not as you think, but also think you are not good; even if you are really worse than others, as long as you work hard, the leadership will not look down on you, on the contrary, your "pain" to tell him, he may give you some good! The first thing you need to do is to get a good idea of what you want to do, and how you want to do it, and how you want to do it.
In short, the leader is not afraid to go around. The most important thing to remember is that you should be able to communicate with your bosses more often.
*****
How to Communicate with Your Leader
Introduction
Everyone has their own leader. This is true from the leaders of the country down to the common people. It's just that people call them differently, some call them "leaders", some call them "bosses", and some call them "chiefs", but in any case, they are all one kind of person, that is, the person who leads you. For your leader, you may see it as your friend, or you may see it as your "enemy". But in any case, your leader is after all your leader, in that case, it is better to use your communication skills, ask him to stand on your side, "enemy into a friend", and leadership to establish good interpersonal relations. In this way, both of you will feel very happy.
Procedures and points to report to the leader
(A) Procedures to report to the leader
1. Listen carefully to the orders of the leader
After a work has been determined in the general direction and objectives, the leader usually designates a person to be responsible for the work. If the leader explicitly instructs you to complete a certain job, then you must use the most concise and effective way to understand the intentions of the leader and the focus of the work. At this time you may wish to use the traditional 5W2H method to quickly record the main points of the work, that is, to figure out the time of the order (when), location (where), the executor (who), for what purpose (why), what needs to be done (what), how to do (how), how much workload is needed (howmany). After the leader gave the order, immediately after their own records are organized, again briefly to the leader to repeat, to see if there are still missing or they do not understand the clear place, and ask the leader to confirm. For example, if the leader asks you to complete a group insurance program for ABC Company, you should repeat it to the leader according to your own records and get the leader's confirmation. You can say: "General Manager, my understanding of this work is this, in order to enhance the competitiveness of our company in the group life insurance market (why), you want our group insurance department (who) to spare no effort (how) before this Friday (when) at the headquarters of the ABC company (where) and sign a contract with them on employee benefits insurance (what), please confirm it. WHAT), please confirm if there is anything missing." If the leader nods in approval of your understanding about the objective, then you can move on to the next section.
2. Discuss the feasibility of the goal with the leader
After giving an order, the leader often pays attention to the subordinate's solution to the problem, and he hopes that the subordinate can have a general idea about the problem so that he can grasp the progress of the work on a macro level. Therefore, as a subordinate, after accepting the order, should be actively brainstorming, will be responsible for the work of a preliminary understanding, tell the leadership of your initial solution, especially for the difficulties that may arise in the work to have a full understanding of the difficulties outside the scope of their own capabilities, should be brought to the leadership to coordinate with other departments to be resolved. For example, in the above example, regarding the goal of securing an employee benefits insurance contract from ABC Company, you should quickly reflect on the steps of action and the difficulties involved.
Self-examination
What is the feasibility of the program you are responsible for and what are the possible obstacles?
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3. Prepare a detailed work plan
After clarifying the work objectives and discussing with the leader about the feasibility of the work, you should prepare a work plan, again with the leader for approval. In the work plan, you should detail your action program and steps, especially on your work schedule to give a clear timetable, so that the leadership to monitor.
Self-examination
Write a plan of action for your program of action.
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4. Report back to your leader as the work progresses
Now that you're working according to the plan, it's a good idea to keep an eye on the progress of your work. Whether it is consistent with the plan, whether it is ahead of schedule or delayed, you should report to your leadership in a timely manner, so that the leadership know what you are doing, what results have been achieved, and listen to the leadership in a timely manner to listen to the views and suggestions.
5. After the completion of the work in a timely manner to summarize the report
After you and your colleagues *** with the efforts of the department, you have finally completed the work, access to the ABC company's group insurance policy, when we are all celebrating the success of the time, as a head of the Department of the you should not have a reason to slacken. You should summarize the work in a timely manner, summarizing the successes and shortcomings, so that you can improve the work in the next time. Don't forget to mention the correct guidance of your leaders and the hard work of your subordinates in the summary report. At this point, a job request and report is considered to be the basic end.
Don't overlook the role of reporting, because it is the main channel of communication between you and your leader. You should make every request and report work perfectly, the leadership of your trust and appreciation will slowly deepen.
Please fill out the following worksheet on reporting to the leader, and think about whether your reporting and reporting work is perfect.
◇How do you record order points?
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◇How to make a detailed work plan?
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◇How to determine the work schedule?
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◇How to grasp the work progress according to the work schedule?
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◇How to give timely feedback to leaders?
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◇When summarizing the report, did you achieve the key points and clear hierarchy?
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(ii) the basic attitude of requesting and reporting
1. Respect but not blowing the stick
As subordinates, we must fully respect the leadership, in all respects Maintain the authority of the leadership in all aspects, support the work of the leadership, which is also the subordinate's job. First of all, the leadership of the work to support, respect and cooperation; secondly, in life to care; again, in front of the difficult problem to solve the siege, sometimes the leadership is in the focus of the conflict, the subordinates should take the initiative to come forward, the courage to contact the contradiction, to take responsibility for the troubles.
2. Requests and does not rely on
Generally speaking, as the head of the department in their own terms of reference, bold and responsible, creative work, is worth advocating, but also for the leadership of the welcome. Subordinates can not ask for instructions on everything, when things do not have the main idea, the size of things do not make the decision. So that the leadership may feel that you do not have the ability to top things. The report must be asked to report, but never rely on, wait.
3. Proactive and not overstepping
To be proactive in the work, bold and outspoken, good at presenting their own views. Can not be coy, four flat. In dealing with the relationship with the leadership to overcome two kinds of misconceptions: one is what the leader says is what, called how it is, good or bad, without their own responsibility; the second is self-importance, the leadership of the work of the idea of not studying, not to implement, and even another set, contrary to the spirit. Of course, the subordinate's proactive, bold and responsible is conditional, to help maintain the authority of the leadership, the maintenance of unity within the group, in some work can not be unauthorized beyond their authority.
Techniques for dealing with leaders of various personalities
Because of different personal qualities and experiences, different leaders will have different leadership styles. Carefully speculate on the different personalities of each leader, treat them differently in the process of dealing with them, and use different communication skills to get better communication results.
(1) The characteristics of controlling leaders and their communication skills
1. Character traits
◇Toughness;
◇Full of competition;
◇Requirement of immediate obedience;
◇Practicality, decisiveness, and aiming to win;
◇No interest in trivial matters.
2. Communication Skills
For this kind of people, to get along with them, focusing on the concise, simple and clear, without dragging the mud, without beating around the bush. In the face of this type of people, irrelevant words to say less, straight to the point, open the door to talk about it.
In addition, they value their own authority and do not like their subordinates to disobey their orders. So one should respect their authority more, take their orders seriously, and when praising them, one should also praise their achievements rather than their personality or character.
(2) Characteristics of Interactive Leaders and Communication Skills with Them
1. Personality Characteristics
◇They are sociable and like to interact with other people;
◇They like to enjoy the praises from others;
◇They like to be involved in everything.
2. Communication Skills
In the face of this type of leadership, remember to praise openly, and praise words must come from the sincere, words, otherwise false praise will be considered by them as flattery, thus affecting their overall view of your personal ability.
To be close to this kind of people, you should be kind and friendly, and don't forget to pay attention to your body language, because they will be very sensitive to every move. In addition, they also like to communicate with their subordinates face to face, like their subordinates can talk to them openly and honestly about the problem, even if there are opinions about him, but also want to be able to put on the table to talk, and detest in private to vent their dissatisfaction of the subordinates.
(C) The pragmatic leader and his communication skills
1. Character traits
◇Logical and not emotional;
◇Own set of standards in dealing with others;
◇Like to find out the ins and outs of the matter;
◇Rational thinking and a lack of imagination;
◇The best practitioner of the methodology. of the best practitioners.
2. Communication Skills
When communicating with this type of leader, you can skip the family talk and go straight to what they are interested in and what is substantial. They also like a straightforward approach, and it's best to answer their questions directly. At the same time, in the work report, more on some key details to explain.
People with ...leadership style
Tend to be ...
Controlling
Directly give orders, do not allow their subordinates to go against their will, and are concerned with the outcome of the work rather than the process.
Interactive
Greatly friendly with subordinates, willing to listen to their difficulties and requirements, and trying to create a harmonious working atmosphere.
Practical
You hold your subordinates to your own standards of behavior, pay attention to the details of problems, and are good at rational thinking.
You and your leader have been ****ing for some time, please judge your leaders at all levels are people with what kind of leadership style, think about how to communicate with them better?
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Tips for Persuading Leaders
It is important to be conscientious about the instructions of your leaders. So, how to convince your leader to understand your claim and agree with you? Please see the following points:
(a) Choose the right time to propose
Just go to work, the leader will be busy because of the many things, to the end of the day, the leader will be tired and distracted, obviously, this is not a good time to propose. In short, remember one thing, when the leader is not in a good mood, no matter how good the proposal, it is difficult to listen carefully.
So when would be a good time? We usually recommend around 10:00 a.m., when the leader may have just finished the early morning business, there is a sense of relief, at the same time is carrying out the day's work arrangements, you timely and euphemistic way to put forward your views, it will be easier to cause the leadership of the thinking and attention. There is a better time period is at the end of the lunch break in half an hour, when the leader after a short break, may have better physical strength and energy, easier to listen to the advice of others. In short, it is important to choose a time when the leader has enough time and is in a good mood to propose improvements.
(2) Information and data are very persuasive
The suggestion to improve the work, if only by mouth, is not very persuasive. But if you collect and organize the data and information in advance and make it into written materials, with the help of visual power, it will strengthen the persuasive power.
Case Study
Supervisor A: Regarding the proposal to set up a filling sub-factory in the Tongzhou area, we have demonstrated in detail its feasibility, and it will be able to recover the cost in about 3 to 5 years, and then it will be profitable. Please the chairman must consider our program.
Supervisor B: Regarding the program of setting up a filling sub-factory in Tongzhou area, we have already demonstrated its feasibility in detail together with the financial, sales and logistic departments. According to the financial evaluation report, the program in the 28th month after the investment of financial net cash flow from negative to positive, which indicates that the investment will start from the third year of profitability, it is calculated that the program's payback period is 4-6 years. The socio-economic evaluation report shows that the program can also stimulate the development of downstream industries related to us. This has the potential to provide useful reference for our future enterprise forward and backward integration programs. I have brought the feasibility analysis report related to this program for the chairman's review.
Of the reports of the two supervisors mentioned above, it is obvious that Supervisor B is more persuasive, so the leader feels more satisfied.
Remember: only the advantages and disadvantages of the new method, with a variety of data, facts, item by item proof, in order to let the leadership do not think you have a hot-headed, subjective suspicion.
(C) envisioned the leadership questioning, prepared in advance to answer
Leadership for your program questions, if you are unprepared in advance, stammers, words after words, self-contradictory, of course, can not persuade the leadership. Therefore, you should envision in advance what questions the leader will ask and how you should answer them.
Self-examination
Think about it, if you want to set up a filling plant to answer the leader's questions, you should do what preparation?
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(D) Speak concisely and to the point
When talking to the leader, it must be simple and clear. For the leadership of the most concerned about the issue should be focused and concise. For example, for the establishment of a new factory program, the leader is most concerned about the recovery of investment. He wants to know the amount of investment, payback period, the project's profitability, profitability and so on. Therefore, when you persuade the leader, you have to focus on the most concerned about the leadership of the issue of a concise answer, rather than pulling the wool over the eyes of the leader's attention.
(E) Smile and be confident
We already know that when talking to people, the information conveyed by a person's words and body language each accounts for 50%. If a person is full of confidence in their own plans and proposals, then he will face no matter who, the expression will be natural; on the contrary, if he lacks the necessary confidence in their own proposals, but also in the speech and demeanor of the flow. Imagine if your subordinate said to you with a tense, anxious expression, "Manager, we have confidence in this project." Would you believe him?
You'd say, "I read the word "unconfident" in his body language, and I'm not sure I trust his advice. By the same token, when you face your own leader, learn to infect him with your confident smile and conquer him.
(F) Respect the leader, do not hurt the leader's self-esteem
Lastly note that, after all, the leader is the leader, so no matter how flawless your feasibility analysis and project plan, you can not force the leader to accept them. After all, the leader is in charge of the whole situation, he needs to consider and coordinate things you do not fully understand, you should be polite and leave after stating their own views, to give the leader a period of time to think and decision-making. Even if the leader does not want to adopt your opinion, you should thank the leader for listening to your opinions and suggestions, and at the same time let the leader feel that you work positive and initiative can be.
Self-examination
Have you ever paid attention to the following points when persuading a leader?
Points for Persuading Leaders
Consistently (3 points)
Frequently (2 points)
Rarely (1 point)
Ability to smile confidently from start to finish, and at a moderate volume.
Good at choosing the right time to talk when the leader is in a happy, energetic mood.
Have detailed information and data ready to support your program.
You have a good idea of the questions that will be asked.
Language is concise and to the point.
Talks to the leader in a friendly manner and fully respects the leader's authority.
Score:
14 to 18: Able to consciously use communication skills at work. You are a very popular person and your leader appreciates you.
7 to 13 points: you have mastered many communication skills and have tried to use them at work. Your leaders think you are a person with potential, but need to step up your efforts.
0 to 6 points: You should take the time to learn some communication skills with your leader. Because your relationship with your leader is very poor now, improving your communication skills will help you give full play to your abilities and strive for a broader development space.
Summary
Leaders are human beings who want to communicate with their subordinates, and they also want to establish a harmonious relationship with their subordinates. So don't be afraid, don't hesitate, be brave, close the book after you start to think about how you can better use the communication skills to get along with the leadership, how to be able to the communication skills mentioned in this talk to memorize, and flexibly use.
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