ICBC's service culture concept is

ICBC's service philosophy is: customer first, satisfied with service; Employees first, integrity as one. Among them, customer first is the core content of China Industrial and Commercial Bank's service culture, and it also reflects the customer first service attitude of China Industrial and Commercial Bank. The service reflects the continuous innovation of customer service mode of China Industrial and Commercial Bank to provide customers with the ultimate financial service experience; Employee satisfaction shows that China Industrial and Commercial Bank attaches importance to and respects employees; Integrity shows that China Industrial and Commercial Bank is always honest with customers and employees, and it is the most trusted bank for customers.

What are the products and services of China Industrial and Commercial Bank?

1. Bank card business: China Industrial and Commercial Bank is one of the largest credit card issuing banks in China and the most comprehensive credit card issuing bank;

2. Electronic Banking: The electronic banking business of China Industrial and Commercial Bank has always been in a leading position in the market;

3. Telephone banking: ICBC provides financial services 24 hours a day, and customers can call for advice at any time;

4. Corporate Finance: The largest corporate bank in China is China Industrial and Commercial Bank, which is the first credit bank in China;

5. Personal Finance: China Industrial and Commercial Bank provides personal loans such as personal housing, personal consumption and personal business loans, and provides a variety of personal financial products for customers to choose from.