What does the operating company do?

The agency operation company mainly refers to helping some traditional enterprises who want to be e-commerce to conduct online sales, which requires the agency operation company to have knowledge in marketing, products, customer service, supply chain and other aspects before it can share sales with traditional enterprises. At present, the agency operation includes many ways: related companies are involved in website construction, promotion, logistics, customer service, warehousing and other fields. Let a hundred flowers blossom and a hundred schools of thought contend. Of course, it also includes some professional organizations that provide services for e-commerce companies.

The operation contents mainly include:

1. Enterprise strategic planning

E-commerce agency companies rely on the data of various e-commerce platforms and professional data analysis systems to effectively help traditional enterprises plan e-commerce business, assist traditional enterprises and offline brands to reposition online customer groups, optimize product supply chain structure, and determine long-term e-commerce development strategic goals!

2. Decoration design of shopping center

According to the brand style and copy planning, design the home page, column design, activity design and product inner page design. According to the promotion plan, it will be revised regularly, and the new idea of e-commerce operation: incubation mode and industry standards.

3. Operation and promotion of shopping malls

According to the annual plan and monthly plan, the store manager carries out advertising planning and operation promotion planning for the brand, combining the promotion in the mall station with the promotion of comprehensive resources outside the station.

4. Customer service sales system

Experienced customer service team arrives at the store online in real time, providing 7*24 hours online shopping guide service, monitoring the service process in real time and answering customers' questions in time.

5. Logistics order management

Combined with advanced supplier management system and order management system software, timely handle sales orders and notify warehousing logistics to deliver goods.

6. Network distribution custody

Through communication with the enterprise, combined with the actual situation of the enterprise, we provide a series of implementation plans that meet the actual needs of the enterprise, such as distribution mode, distribution rules, distribution commodity selection and after-sales consultation. According to the characteristics of enterprise products, select effective distribution channel resources, formulate corresponding distribution prices and corresponding market strategies.