Traditional Culture Encyclopedia - Traditional stories - How to change the strategy of "iron boss" in railway transportation enterprises
How to change the strategy of "iron boss" in railway transportation enterprises
The change of service concept and market operation.
1. Change of service concept: Railway transport enterprises began to pay attention to customer needs and provide more humanized and personalized services, such as launching e-tickets and online ticket purchase, so as to improve customer satisfaction.
2. Market-oriented operation: Railway transport enterprises actively participate in market competition and launch diversified products and services such as high-speed rail, bullet trains and express trains to meet the needs of different customers.
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