What business can e-government handle?

First, what is "e-government"? At present, there are many views on e-government. For example: e-government, network government, government information management and so on. Real e-government is by no means a simple "government online project", nor is it one of the few web-based website systems. Strictly speaking, the so-called e-government means that government agencies apply modern information and communication technology, integrate management and services through network technology, realize the optimization and reorganization of government organizational structure and workflow on the Internet, transcend the separation restrictions of time and space and departments, and provide high-quality, all-round, standardized and transparent management and services that meet international standards to the society. E-government is a systematic project, which should meet three basic conditions: first, e-government is a comprehensive service system that must rely on electronic information hardware system, digital network technology and related software technology; Hardware part: including internal LAN, external Internet, system communication system and private line, etc. Software: large database management system, information transmission platform, authority management platform, document formation and approval uploading system, news release system, service management system, policy and regulation release system, user service and management system, personnel and file management system, welfare and housing provident fund management system, etc. Second, e-government is a comprehensive system to deal with public affairs and internal affairs related to the government. It includes not only the internal administrative affairs of government agencies, but also the management affairs of legislative and judicial departments and other public organizations, such as procuratorial, judicial and community affairs; Thirdly, e-government is a brand-new, advanced and revolutionary government management system. E-government is not simply moving the traditional government management affairs to the internet intact, but reorganizing its organizational structure and reengineering its business processes. Therefore, there is a significant difference between e-government and traditional government management in management. Second, the specific content of e-government The content of e-government is very extensive, and there are different content specifications at home and abroad. According to the projects planned by the national government, e-government mainly includes the following aspects: 1. Intergovernmental e-government; 2. Government-to-enterprise e-government; 3. Government-to-citizen e-government. (i) Intergovernmental e-government. Intergovernmental e-government is an e-government between higher and lower governments, between different local governments and between different government departments. Mainly includes the following contents: 1. Electronic regulations and policies system. Provide all relevant and effective laws, regulations, rules, administrative orders and policy norms to all government departments and staff, so that all government organs and staff can truly abide by the law. 2. Electronic document system. On the premise of ensuring information security, relevant government documents, such as reports, requests for instructions, replies, announcements, notices, circulars, etc. So that government information can flow very quickly between governments and within governments, and the processing speed of government documents can be improved. 3. Electronic judicial filing system. Enjoy judicial information between the government and judicial organs, such as criminal records of public security organs, trial cases of judicial organs, procuratorial cases of procuratorial organs, etc. , through * * * sharing information, improve the efficiency of judicial work and the comprehensive ability of judicial personnel. 4. Electronic financial management system. Provide state power organs, auditing departments and relevant institutions at all levels with the graded and departmental government budgets over the years and their implementation, including detailed and summarized fiscal revenue, expenditure, expenditure data and related text descriptions and charts, so as to facilitate relevant leaders and departments to grasp and supervise the financial situation in time. 5. Electronic office system. Through the electronic network, many daily tasks of government staff can be completed, saving time and expenses and improving work efficiency, such as applying for business trips, taking vacations, copying documents, using office facilities and equipment, downloading various forms commonly used by government agencies, and reimbursing business trip expenses. 6. Electronic training system. Provide all kinds of comprehensive and professional online education courses for government staff, especially to meet the requirements of the information age for the government and strengthen the professional training of information technology for employees. Employees can sign up for training courses, receive training and take exams anytime and anywhere through the network. 7. Performance evaluation system. Scientifically measure and evaluate the performance of government departments according to the set task objectives, work standards and completion. (2) Government-to-business e-government refers to the government's electronic procurement and bidding through the electronic network system, streamlining management business processes and providing various information services for enterprises quickly and quickly. Mainly includes: 1. E-procurement and bidding release government procurement and bidding information through the network, providing necessary help for enterprises, especially small and medium-sized enterprises, and providing them with relevant policies and processes of government procurement, making government procurement a sunshine operation, reducing private fraud and black-box operation, reducing enterprise transaction costs and saving government procurement expenses. 2. E-tax enables enterprises to complete tax registration, tax declaration, tax transfer, tax announcement inquiry, tax policy and other services at home or in the office of enterprises through the government tax network system, which not only facilitates enterprises, but also reduces government expenses. 3. Electronic license processing allows enterprises to handle all kinds of certificates and licenses through the Internet, which can shorten the cycle of applying for licenses and reduce the burden on enterprises, such as the application, acceptance, review, issuance, annual inspection, change and verification of certificates, licenses and approval items such as registration items, statistical certificates, land real estate licenses, building permits and environmental assessment reports. 4. Information consulting service The government will open all kinds of database information owned by enterprises to facilitate their use. Such as laws and regulations, rules and policies database, government economic white paper, international trade statistics and other information. 5. Electronic services for small and medium-sized enterprises The government uses macro-management advantages and collective advantages to provide various kinds of help to improve the international competitiveness and popularity of small and medium-sized enterprises. Including providing a unified government website portal for small and medium-sized enterprises, helping small and medium-sized enterprises to strive for preferential and affordable e-commerce application solutions from e-commerce providers. (3) Government-to-citizen e-government refers to various services provided by the government to citizens through the electronic network system. Mainly includes: 1. Education and training services, establishing a national education platform, and subsidizing all schools and libraries to access the Internet and government education platforms; The government funds the purchase of educational resources and then provides them to schools and students; Pay attention to strengthening the education and training of information technology ability to adapt to the challenges of the information age. 2. Employment service provides citizens with employment opportunities and employment training through telephone, Internet or other media to promote employment. For example, setting up an online talent market or labor market to provide information such as job gap database and job search database related to employment; Establish a website portal at the location of the employment management and labor department or other public places to provide citizens without computers with opportunities to find jobs online; Provide online employment training for job seekers, analyze the employment situation and guide the employment direction. 3. Electronic medical services provide medical insurance policy information, medical information and medical practitioners information through government websites, and provide comprehensive medical services for citizens. Citizens can check the balance of personal medical insurance accounts and local public medical accounts through the Internet; Inquire about the ingredients, efficacy, experimental data, usage and other detailed data of newly approved drugs in the country to improve self-care ability; Inquire about the level of local hospitals and the qualifications of practicing doctors, and choose suitable doctors and hospitals. 4. Social insurance network services Establish a social insurance network covering the region and even the country through the electronic network, so that citizens can timely and comprehensively understand their social insurance account details such as pension, unemployment, work injury and medical care through the network, which is conducive to deepening the establishment and popularization of the social security system; Publish the minimum income family allowance through the internet to increase transparency; You can also directly handle the relevant social insurance claims procedures through the network. 5. Citizen information service enables citizens to access the database of government laws, regulations and rules conveniently, easily and cheaply; Provide the background information of the elected person through the network to promote citizens' understanding of the elected person; Through online comments and feedback, we can understand citizens' opinions on government work and improve government work. 6. Traffic management services provide management and services for vehicles and drivers by establishing electronic traffic websites. 7. Citizen e-tax allows individual citizens to declare personal income tax, property tax and other personal taxes through the electronic tax filing system. 8. electronic identity Service allows residents to apply for marriage certificates, divorce certificates, birth certificates, death certificates and other related certificates through the Internet. Third, how to realize e-government? E-government is not the work of the computer room, not the work of the economic restructuring office, but the work of leaders at all levels, especially the top leaders of the leading bodies. As can be seen from the above service contents, the establishment of e-government system can not be completed overnight, and the above business contents and services of e-government are not available as soon as they appear. In terms of system establishment, it is a development process from simple to complex, and it is a process of gradual establishment and improvement; In the implementation of service content, it is a long process from trial to adaptation, from doubt to conscious implementation. Here, the determination of leaders at all levels, the demonstration and leading role of leaders at all levels are not only the key to establishing an e-government system, but also the key to implementing e-government. Among them, the leader of the leading group played a decisive role.