What does employee relationship management include?

Lead: Employee relationship management is an important job of human resources department. Doing a good job in employee relationship management can make employees feel psychologically satisfied and have a strong sense of dependence on the company, which is conducive to improving employees' work enthusiasm and professional loyalty and generating their willingness to serve the company for a long time. Therefore, employee relationship management is more important in the daily management of the company.

The first is labor relations management.

Handle labor disputes, interviews and procedures for employees' on-the-job and resignation, handle employee complaints, personnel disputes and external events.

The second is employee discipline management.

Guide employees to abide by the company's rules and regulations, labor discipline, improve employees' organizational discipline, and restrain employees' code of conduct to a certain extent.

The third is the management of employee interpersonal relationship.

Guide employees to establish good working relationships and create an environment conducive to employees to establish formal interpersonal relationships.

The fourth is communication management.

Ensure smooth communication channels, guide timely two-way communication from top to bottom of the company, and improve the employee suggestion system.

The fifth is employee performance management.

Formulating scientific evaluation standards and systems and implementing reasonable evaluation procedures can not only truly reflect employees' work achievements, but also promote their work enthusiasm.

The sixth is employee situation management.

Organize the survey of employees' mentality and satisfaction, prevent, find and deal with rumors and slowdowns, and solve the problems that employees care about.

Seventh, corporate culture construction.

Build a positive, effective and healthy corporate culture, guide employees' values and maintain the good image of the company.

Eight is service and support.

Provide consulting services on national laws and regulations, company policies, personal body and mind, and help employees balance work and life.

Nine is employee relationship management training.

Organize employees to train in interpersonal communication and communication skills.