Traditional Culture Encyclopedia - Traditional stories - The difference between cloud customer service and special customer service in Tmall supermarket
The difference between cloud customer service and special customer service in Tmall supermarket
Job content, treatment.
1, work content. Online customer service is the most common type of customer service, and there are many miscellaneous problems.
2. treatment. Special customer service is generally the customer service of a business or project of a special service group, with more accurate consultation content and higher treatment than online customer service.
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