Job content of operation and maintenance engineer

In the whole life cycle of software products, operation and maintenance engineers need to participate in and play different roles in time, so the work content and direction of operation and maintenance engineers are very many:

1. Event management: The goal is to restore the service as soon as possible when the service is abnormal, thus ensuring the availability of the service; At the same time, in-depth analysis of the causes of the failure, upgrading and repairing the problems existing in the service, designing and formulating relevant programs to ensure efficient stop loss when the service fails. The main work in this area includes:

2. Problem finding: Design and develop an efficient monitoring platform and alarm platform, and use machine learning, big data analysis and other methods to summarize and analyze a large number of monitoring data in the system, so as to quickly find problems when the system is abnormal and judge the impact of faults.

3. Problem handling: Design and develop an efficient problem handling platform and tools, which can quickly/automatically make decisions when the system is abnormal, trigger relevant stop-loss plans, and quickly restore services.

Extended data:

prospect

Operation and maintenance involves a wide range of knowledge and professional knowledge, which requires very high quality of employees. Operation and maintenance work is becoming more and more important in large Internet companies. With the rapid development of the Internet, the scale of websites is getting bigger and bigger, and the structure is becoming more and more complex. The demand for website operation and maintenance engineers will become more and more urgent, especially experienced operation and maintenance talents. The older they are, the more valuable they are.