What opportunities does artificial intelligence bring to banks?

1. Chat bots and virtual personal assistants: Banks use chat bots and voice bots to interact with customers and solve problems before manual intervention.

2. Portrait of customers: Banks hope to provide personalized communication and decision-making based on detailed portraits of each customer. They can also use customer portraits and algorithmic ranking to assess risks and provide accurate targeted services.

3. Simplify processes: Banks hope that "low-value processes" can be handled by artificial intelligence. This means that this document will be scanned and analyzed by the computer. Some decisions can be made by artificial intelligence that fully grasps the rules and laws of various fields.

4. Discovery pattern: Artificial intelligence can discover abnormal transactions or transaction patterns that may indicate fraud and money laundering. Facial recognition and voice recognition can also warn fraudsters who have been recorded in the system. Artificial intelligence can also filter data and find trading patterns that indicate risks or investment opportunities.