Taobao short page features services

Unlike eBay, members feel a relaxed and lively family-like culture during the transaction process. One example is the timely communication tool for members - "Taobao Wangwang". After registration, Taobao and Taobao Want Want member name will be common, if the user enters a store, it happens that the owner is also online, then there will be "and I contact" (the owner is online) or "leave me a message" (the owner is not online) icon, you can send and receive messages with the owner in a timely manner. You can send and receive messages with the shopkeeper in time. "Taobao Wangwang" has the functions of viewing transaction history, understanding each other's credit and other personal information, avatar, multi-party chat and other general timely chat tools. Taobao Mall is Taobao's newest B2C service, the main object of the service for large sellers and some brand sellers or authorized sellers, the main object of the service includes Motorola, Nike, Adidas and other world-famous brands of agents and distributors, Taobao's brand value and brand awareness to a new level, and also to further stabilize the market due to the quality of the problem and the credibility of the problem of the market shaken and to some extent to the benefit of the general public. To a certain extent, it has benefited the majority of buyers and promoted the diverse development of Taobao.

Distinguished from other large-scale integrated B2C shopping platforms in China, Taobao Mall and Taobao*** enjoy more than 98 million members, providing online shopping consumers with a fast, safe and convenient shopping experience. Provide 100% quality assurance of goods, 7 days no reason to return after-sales service, provide shopping invoices and shopping cash points and other quality services.

At the same time Taobao Mall in Taobao strategy has gradually grown into an important part of Taobao, becoming one of Taobao's main services, while Taobao Mall as Taobao's main service brand is also more and more by the majority of buyers of the attention and support in the new round of online shopping game, Taobao Mall by virtue of Taobao Mall to break the previous Taobao Mall of the downturn, officially out of their own B2C road. Taobao recently developed SNS platform, relying on this platform Taobao carried out a new round of C2C new mode of experimentation, will be the network of SNS interaction and online shopping combined, more flexible than the traditional C2C, but also through a number of fresh games also make Taobao's popularity quickly gathered. Tao Jianghu in the Tao gangs, Tao tips is Taobao shopping and SNS interaction thoroughly combined together, so that the majority of Tao friends can enjoy the SNS fast and can feel the fun of Taobao. Taobao will carry out e-commerce dating platform, when you apply for an account in the Taobao Jianghu dating platform to invite your friends into the Taobao Jianghu, more and more people began to understand and accept online shopping, "word of mouth marketing", into "behavioral marketing".

You can find these treasures in the jungle: photo albums, polls, and many other fun and meaningful plug-ins. Taobao sellers can business tired of rest and recreation publicity a good place, but also available to Taobao buyers shopping entertainment in one of the good place.

If you want to join Taobao Jianghu, you must find a permitted Jianghu Pioneer team member to invite you into Taobao Jianghu. If you have access, you can also invite your friends and family around the network to come and enjoy the infinite excitement of Tao Jianghu. Latest update: Now you can join Tao Jianghu as long as you are a Taobao member by entering your real name. Taobao credit evaluation system consists of: heart, diamond, crown three parts, and into the level of enhancement, the purpose is to provide reference for the integrity of the transaction. And in this over successfully protect the interests of buyers, urging sellers to honest transactions.

2009 Taobao credit evaluation system upgrade: 20090924 from now on, Taobao all store violations, disputes arising from refunds and penalties, will be fully published in the evaluation page. This will become the most important standard for buyers to judge the integrity of sellers in addition to evaluation.

This is an important measure in Taobao's network-wide shopping protection program. Previously, Taobao has launched a 20 million shopping protection fund and purchase of air tickets six protection. After the upgrade of the store evaluation page, consumers can refer to more parameters, and is not limited to evaluation after the completion of the transaction, the buyer will be able to know many dimensions of the seller's information, online shopping will be more open and transparent and safe, rest assured.

The upgraded evaluation system will be based on the previous evaluation list, plus shop-related information, including whether to participate in the Consumer Protection Program; what kind of commitment to consumers; the situation of punishment.

For sellers who have joined the Consumer Protection Program, the information displayed will include: the store has joined Taobao's Consumer Protection Service and its commitment to buyers. For sellers who have been removed from the Consumer Protection Program due to a violation of the law, within 30 days of the removal, the following information will be displayed: The store has been removed from the Taobao Consumer Protection Program.

At the same time, in the seller's service quality query column, consumers can see whether the seller has been recently complained about the situation; disputes arising from the refund situation and violation of the situation. What is "Consumer Protection Service"?

Consumer protection service: refers to the consumer protection service applied for by the user, confirmed by Taobao after acceptance of his application, for the e-commerce platform through Taobao with other Taobao users (hereinafter referred to as "buyers") to enter into a transaction with the Alipay service for the sale of goods, in accordance with the provisions of this Agreement and Taobao's other rules of publicity, the user to choose to participate in the consumer protection service program. In accordance with this Agreement and other published rules on Taobao.com, the User shall provide the Buyer with appropriate after-sale services under the Consumer Protection Service Program (hereinafter referred to as the "Service Program") in which the User chooses to participate. Except as otherwise provided in this Agreement, Users may choose to participate in specific Service Programs based on the types of goods they sell and their wishes. Taobao may, from time to time, publicize on Taobao the addition of new Service Items or modifications to Service Items.

What is "truthful description of goods"? The term "description of goods" refers to the description of information about the goods themselves made by the seller, for which the seller bears the burden of proof.

"Goods truthful description" means that the seller's valid description of the goods is truthful, is consistent with the goods themselves, no description of the goods does not meet the actual description of the goods as well as the description of the overstatement.