Traditional Culture Encyclopedia - Traditional stories - Requirements of "Four Credit Service Systems" for strengthening the credit system construction of human resources service industry.
Requirements of "Four Credit Service Systems" for strengthening the credit system construction of human resources service industry.
A: First, the service publicity system, which publicizes information such as unit license, business charging standard, service process, complaint telephone number, etc. in the service window;
Second, the service commitment system, signing a letter of commitment for honest service, being honest and trustworthy in business negotiation and self-promotion, strictly licensing business rules and standards to provide services, and earnestly fulfilling contracts;
The third is the service ledger system, which accurately records the service process and keeps customers confidential according to law; Fourth, the service feedback system, improve the service evaluation mechanism, track and provide follow-up services, carry out customer satisfaction surveys, and solve complaints and disputes in a timely and effective manner.
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