Traditional Culture Encyclopedia - Traditional stories - How to improve the logistics of fine management, improve the quality of logistics services
How to improve the logistics of fine management, improve the quality of logistics services
A correct understanding of the characteristics of logistics services
1, extensive. Logistics work covers a wide range, specifically, logistics work is mainly the following: the bureau, dormitory compound of the water supply, power supply, cable television and other equipment maintenance management and utility bill collection and settlement work; do a good job of the bureau office building, dormitory building management and maintenance work; do a good job of the bureau's vehicle scheduling and management work; the implementation of the relevant provisions of the hospitality, according to the Bureau of Office of the arrangements for good Reception work; assist the bureau office to deal with the relationship with the surrounding; do a good job of the bureau, dormitory compound environmental health. Responsible for the bureau, dormitory compound in front of the four bags and safety and security work; do a good job of the bureau, dormitory compound green management and civilized community construction work; do a good job of the bureau's front business, management work; do a good job of the training center's business management work; do a good job of the bureau's family members committee work, to assist the bureau office to do a good job of civil mediation work. Water and electricity management, vehicle management, office building health, maintenance and repair and other daily affairs. Business projects are complex, wide-ranging, and the work and each employee's work, life are closely related.
2, service. Logistics work is service work, from the content of the logistics work are for the Bureau of work services, is to ensure the smooth progress of other work of the Bureau of service work. For example, vehicle scheduling, vehicle safety travel, electricity and water, housing and various office facilities maintenance, courtyard greening, civil mediation and so on belong to the service. For this reason, we logistics workers need enthusiasm, initiative, patience, but also need to have the ability, skills, combine the two, in order to do a good job of service work, in order to get support and understanding.
3, harmony. Logistical management work, a lot of things, both human relations, but also the relationship between people and things, and the relationship between people and things are not properly dealt with, but also affects the relationship between people. Organizations need to work in the transportation, water and electricity, such as material security and the life of all employees should be carefully considered, carefully arranged, the slightest omission will affect the normal development of other work and the mood of the staff work. Secondly, it is up and down, crisscrossing, involving a wide range of both to deal with the unit within the various departments, committees of the relationship, but also to coordinate the relationship with the outside of the many aspects of the relationship. Therefore, logistics is an important part of creating harmony and stability in building a harmonious and stable Hanjiang.
4, triviality. Logistic management work is often from some insignificant trivialities, however, these are called trivial work should not be underestimated. Specific work, water and electricity maintenance, etc., if there is no such insignificant preparatory work, will not be able to ensure the smooth progress of the major events; with the resident of other units of the affairs of the negotiation, etc., if not careful, will directly affect the upper and lower, internal and external relations, and lose the image of the unit.
5, timeliness. Logistics management is a dynamic activity, any work is carried out in time, the beginning and end of any work has a reasonable timeliness, any work beyond its reasonable timeliness will become meaningless. Logistics work is more so, each service has its immediacy, such as office lights are broken in time to repair, etc., for each logistical personnel should have a strong concept of time, things must be done decisively, in a timely manner, reasonable, scientific.
Second, efforts to enhance the quality of logistics services staff, and constantly strengthen the awareness of logistics services
In accordance with the Hanjiang Bureau of work objectives, on how to do a good job of logistics services, improve the quality of service, we must think seriously, and on the logistics of the work of the many new situations faced by the new issues to be explored, the logistical services must be from the practical point of view, in order to improve the service guarantee as the basis for scientific management as a means, and in order to improve the service guarantee as a means, and the logistics services must be from the practical point of view. Scientific management as a means to improve efficiency for the purpose of highlighting the people-oriented, active exploration, bold practice, efforts to enhance the quality of human efforts.
1, enhance the political quality. To strengthen the sense of responsibility and mission of the logistics staff to do their jobs, firmly establish the "public interest is no small matter" idea, from passive service to proactive service changes, enhance the public awareness and awareness of the overall situation, to do political firm.
2. Improve the quality of business. To establish a correct concept of service, fully aware of the logistics service is an integral part of the overall work of the unit is an indispensable part of the Hanjiang Bureau of the development of essential security; therefore, must eliminate the logistics service work "inferior" idea, and strive to cultivate love and dedication to their duties, loyalty, dedication to a good professionalism.
3, enhance the quality of management. As a logistics cadres and workers, we must effectively strengthen internal management, highlighting a "strict" word, with scientific systems to manage people, with job responsibilities require people to work with the assessment of the effectiveness of people, in the implementation of the system in front of the same, the only way to maintain the seriousness of the system to improve the implementation of the rules and regulations of the conscientiousness.
4, enhance the quality of integrity. Logistics often deal with money and goods, it is necessary to strengthen the construction of integrity, enhance the sense of law and discipline, and seriously implement General Secretary Hu Jintao in the seventh plenary session of the Commission for Discipline Inspection of the eight advocated in thought and action to build a firm anti-corruption "dam", the value of self-value and the value of the logistical work of the organization is closely linked to really set up a The pursuit of the spirit of indifferent to fame and fortune, love and dedication, abandon personal self-interest, set up wholeheartedly for the people's service to the idea.
5, enhance the quality of innovation. The current new situation on the logistics of the quality of service, service content, service mode and so on have put forward new requirements, only to continue to study the new situation, solve new problems, explore new ways to realize the "self-breakthrough" in order to make the logistics service work to achieve the management in place, timely security, service standards.
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