What is MRO Industrial Supermarket?

MRO industrial supermarket is an industrial platform. The whole line of MRO industrial supermarket includes thousands of product categories such as pneumatic tools, electric tools, welding materials, instruments and meters, electrical equipment, hardware tools, labor insurance supplies, etc. Provide one-stop industrial products trading services for manufacturing enterprises. Anyone who needs to buy MRO industrial products can directly see what they want in MRO industrial products supermarket, and then make a purchase. Let's take a look at the characteristics of MRO industrial supermarket. 1. What is an MRO industrial supermarket?

Industrial supermarket originated in the United States, which is a comprehensive circulation platform integrating industrial products display, retail, wholesale, maintenance and information exchange. Including informatization, logistics and distribution, PTP (person-to-person), maintenance supermarket, supplier alliance and enterprise members, mainly engaged in the circulation of industrial products such as general machinery, special machinery, power transmission and transformation equipment and instruments.

Second, the characteristics of MRO industrial supermarket

This paper summarizes the reasons for the rapid development of MRO industrial supermarket in China and its amazing development speed, which depends on the following reasons:

1, convenient and efficient: one website, one phone call, all done.

2. Strong IT technical ability: the effective support of CRM, ERP and website technical force ensures that all orders, communication and materials with customers are based on electronic data, and effectively ensures the accuracy of customer needs.

3. Product quality is controllable: all products have undergone strict quality system audit.

4. Free technical service: All service engineers can provide customers with technical support and product selection, which is exactly what many procurement personnel need, and provide customers with project solution services.

5. The price advantage is obvious: saving the purchase cost for the enterprise.

6. Global purchasing team: A global integrated purchasing team of supply chain has been established to reduce the purchasing cost from the root and solve the purchasing demand of customers for imported products.

7. Perfect logistics system: multiple domestic storage centers to solve customers' delivery problems.

8. After-sales service guarantee: to solve the worries of customers.

9. Customer care team: pay attention to the full range of customer experience in product consultation, ordering, delivery and after-sales, organize customer care interactive activities regularly, listen to customers' opinions and suggestions, and continuously control customer service brands.

"You can buy anything you can imagine here." This sentence is often used to describe Wal-Mart. In industrial supermarkets, this sentence also applies.

The demand of enterprises is the original driving force for the development of MRO supply chain business model. It is believed that with the continuous maturity of the integrated supply model of industrial supermarkets in China, it will gradually replace the traditional business model and trigger a new round of business hotspots.