Paper "Analysis of Distribution Function of Express Industry".

Basic concept of distribution service innovation

Countermeasures

The basic idea of distribution service innovation is based on "double"

Win "principle, overall consideration, so that the supply and demand of logistics services balance.

The two sides cooperate and benefit, promote each other and grow together. tool

The method is to strengthen the innovative concept of distribution services and strengthen the

Distribution service facilities and efficiency management.

(A) to strengthen the awareness of logistics and distribution services

Market economy requires that logistics and distribution services should be close to the actual operation and production of enterprises, more rational and scientific, and related to

Strong contractual nature indicates that logistics needs enterprises.

Mature concept of cooperative legal system. In the practice of logistics distribution

Both China and logistics demanders have fully realized logistics distribution.

Importance of service standardization, standardization and legal operation

We can eliminate the interference of human and environmental factors and emphasize "sincerity"

Trust and standardized services "as the basis, reduce the economic interests of both sides.

The depth of the dispute will promote a win-win situation for economic interests.

Strengthen the sense of responsible service. Logistics distribution market

Competition also needs to implement "user-centered".

High-quality and efficient logistics distribution service means and service rules

Logistics distribution enterprises are required to keep up with the development of the situation and bring customers.

On the basis of satisfaction, change the passive implementation of "want me to serve" into

"I want to serve" actively implements service behavior and constantly strengthens it.

Efficient and perfect service requires performing duties as employees.

Concrete implementation, in order to show the modern logistics distribution service.

Charm, establishing enterprise brand image, logistics distribution enterprise

Economic benefits can be fully reflected; Strengthen quality

Service consciousness. Realize logistics customization from the concept.

Is the "parents" of the enterprise, to implement and satisfy users.

Demand, as the starting point and foothold of logistics service, not only

Seriously fulfill the daily logistics and distribution service procedures, but also from

Responsible for the economic interests of logistics users, improve

Market demand adaptability, improve the quality of logistics services, increase

Enterprise logistics has strong competitiveness; Strengthen the awareness of service efficiency. clothes

Service efficiency is fast and convenient, and efficiency priority logistics is established.

The concept of distribution service simplifies the intermediate links of logistics distribution and is scientific.

Learn the layout of logistics distribution, shorten the cycle of logistics distribution, and operate it.

Create logistics service environment and atmosphere, and improve logistics service management level.

Reasonable benefit; Strengthen the awareness of honest service. Honesty is an enterprise.

The brand and cornerstone of logistics distribution service, in the fierce market.

In the competition, enterprises need a standardized and orderly logistics distribution.

Send it to the market. Credit is an access card and a pass. Where to go?

Every service item, link and time limit promised by users.

Become the credit endpoint of enterprise logistics distribution service

Otherwise it will lose its appeal to logistics users, and then it will

Lose the logistics distribution market; Strengthen service competition and generate benefits.

Realize. Through post service competition, abandon "self-centered"

Center-oriented "traditional logistics service concept, strengthen and protect.

Grasp enough pressure of postal logistics service, and summarize the industry

The successful experience of internal and external logistics distribution services, looking for their own services.

Service gap, improve enterprise logistics service conditions, expand and

Develop the competitiveness of enterprise services; Strengthen service innovation

Knowledge. Service innovation must first be the innovation of service concept, standing in

Looking at the various needs of logistics users from the perspective of market development

By learning advanced logistics management experience at home and abroad, improve

Service defects, formulate corresponding service countermeasures, and extend service.

Service links, improve service functions, strengthen peer alliance and cooperation, smooth logistics distribution channels, and then promote enterprises.

The whole logistics distribution service mode and measures are constantly changing.

Innovation.

(B) Logistics distribution service management facilities and effectiveness

A new breakthrough in the world

Achieve a breakthrough in the employment mechanism. Establish "competitive recruitment, fixed"

Responsibility, salary incentive "new employment salary competition mechanism, in

Selecting and using logistics talents in practice and competition. fastener

Job responsibilities, job performance, service quality, etc.

Conduct irregular assessments, and the benefits of enterprises are linked to the income of employees.

Hook, stimulate work initiative and enthusiasm, and play a team spirit.

The spirit of cooperation. Understand the overall professional knowledge structure of the enterprise

Breakthrough. According to market demand, strengthen enterprise "learning"

Type organization ",pay attention to the professional knowledge and intelligence of employees.

On the one hand, enterprises should revitalize internal manpower.

Resource stock, enrich and enhance the first-line logistics and distribution services.

Management strength. On the other hand, strengthen the professional innovation of enterprise employees.

Technical study and training to improve job service skills and responsibilities.

Sense, and actively create an atmosphere to attract logistics talents.

Mechanism, consciously introduce and absorb a group of modern masters.

Understand the new technologies of communication, logistics and distribution, and have a deep understanding of logistics operation.

Formal comprehensive management talents for their "use"

To "and play a role in providing more space, with the cause.

Retain talents, and retain talents with treatment. In addition, through

Introduce logistics professionals to promote the overall logistics distribution of enterprises.

Improve the management level to meet the needs of logistics and distribution management talents.

The challenge of structural shortage of demand; Sudden changes in the service system

Rest. Give full play to the spirit of logistics active service, through the establishment of

A set of scientific logistics distribution management measures and means to ensure

To certify the specific implementation of various logistics and distribution businesses; service facility

A breakthrough in the world. On the hardware, through the establishment of fast and convenient.

System-wide information service network, breaking geographical boundaries,

Strengthen market information investigation and forecast, and dynamically track logistics.

Demand, grasp the distribution data. Strengthen communication and transportation with all localities.

Commercial enterprises establish good public relations and actively cultivate things.

Traffic distribution market. Based on logistics service integration

, information exchange, flow, supplement, * * * enjoy, realize.

Effective utilization of information resources. Strengthen the foundation of enterprise logistics distribution

Infrastructure standardization construction, focusing on logistics configuration.

Scientific, unified and coordinated chain management strategy.

Slightly, promote the effective connection between various functional elements.

Coordinate development, tap the service potential of logistics distribution market,

Further reduce logistics costs and achieve double economic benefits.

Win or even win more; Breakthrough of service supervision and inspection mechanism.

The first is to clean up the laws and regulations that lag behind the development of logistics and distribution services.

Systems and business processes. Standardize service process standards and be true.

Now the service is up to standard. The second is to establish and improve supervision and inspection management.

System. Strict management, rules to follow. Each service ring

The section should strengthen tracking, supervision and inspection to ensure comprehensiveness.

Quality of service. The third is to establish logistics enterprises and logistics users.

Rights and interests protection system, earnestly safeguard the rights and interests of both parties: release

Give the service supervision right to the society and all grassroots users and straighten it out.

Service quality feedback and complaint channels, timely handling of services.

Hot and difficult issues in "service and profit"

Customer satisfaction "service measures are truly implemented in daily life.

Realized every link in the process of logistics business management.

The accident rate of zero declaration, zero complaint and zero responsibility for users' rights protection

Good situation, truly establish a new product logistics distribution enterprise.

Brand, new image; Enterprise service has achieved a breakthrough in legalization. city

Market economy and market competition have increased the number of current logistics users.

The sexual demand makes the service scope expand constantly, and the quality is very important.

Seeking continuous improvement, the majority of logistics users have corresponding awareness of rights protection.

Enhance. Therefore, we should establish a brand-new standard suit.

Legal credit management system, strengthen domestic and foreign logistics.

The exchange of experience of distribution service enterprises is based on credit and contract.

Formally standardize logistics distribution management, improve and improve logistics.

Distribute the service quality of enterprises and promote the service between enterprises and customers.

Service obligations and rights, to protect logistics enterprises and logistics.

Customers * * * have the same economic interests and realize corporate legal services.

A new breakthrough in business.

Suggestions on Promoting the Innovation of Distribution Service

Give full play to government functions and roles. Give play to the government

Macro coordination, supervision and leadership, products

Greatly promote enterprise reform and the development of the market system, for distribution

The development of service innovation has created a better external environment.

Conditions; Strengthen the education and training of logistics distribution. One is

Carrying out logistics education in the subject setting of higher education

Positioning and strengthening logistics specialty. The second is to encourage multi-layers.

Secondary and multi-faceted logistics education and training. The third is support.

Encourage the cultivation of innovative talents; Accelerate logistics and distribution

The pace of field opening lies in logistics education and distribution.

Strengthen technical and management consulting and international logistics.

Contact and cooperation; Promote the use of international advanced supplies.

Chain system logistics mode, comprehensively optimize the logistics of industrial and commercial enterprises

Management to reduce production and circulation costs and improve service quality.

Quantity, enhance the competitiveness of enterprises; Adopt advanced management machines.

System, develop logistics information management department suitable for China's national conditions.

Unify technology to innovate and develop logistics distribution service

Support platform.