Traditional Culture Encyclopedia - Traditional stories - It is very important to win people's trust in workplace communication. How can we win people's trust?

It is very important to win people's trust in workplace communication. How can we win people's trust?

One: Empathy, understanding.

This is the first rule in dealing with interpersonal relationships.

People are used to observing problems, their interests, their wishes, their emotions and their wishful thinking from their own perspective. It is often difficult to understand others from the above perspective. The phenomenon that the public says that the public is right and the woman says that the woman is right is everywhere.

Almost all bilateral and multilateral interpersonal conflicts are like this.

As long as you stand in an objective position, you will find that both sides of the conflict often don't understand each other at all.

Then, if you want to handle the bilateral relationship between yourself and others, the biggest leap is to change the one-way observation and thinking from me. Be good at observing things from each other's point of view.

On this basis, understand what others mean.

There is a more reasonable way to deal with bilateral relations in this way.

Without empathy and understanding, there will be no new interpersonal relationships.

Two: Don't do to others what you don't want them to do to you.

This principle is the first comment on understanding others and understanding others.

It is the golden rule that must be followed in dealing with interpersonal relationships.

This is true equal treatment and a democratic spirit that has been applied throughout the ages.

If you don't understand this, there will be so many wishful thinking and so many unreasonable people. Don't do to others what you don't want them to do to you, whether it's to colleagues, subordinates, friends, partners or lovers, you should obey them.

If you don't know this, it is generally difficult to achieve yourself.

Everyone can be great.

Whoever can do what he doesn't want others to do in an all-round way is likely to create his own success and greatness.

Three: Don't ask for a free lunch.

There is no free lunch in this world.

I don't know this or what you don't want others to do to you.

People don't want to provide free lunch to irrelevant people. However, when things are against them, they often don't understand the truth. I should share others' achievements. Others have money, so I should get some light. Others have fame and status, and it seems that they should all be divided. Throughout the ages, everyone knows that getting something for nothing and getting something for nothing are disgusting.

The idea of eating a free lunch often makes people shrink back, narrow-minded and have no future.

Some people don't ask for a free lunch, but the same psychological activities continue. All kinds of envy and daydreams fill the brain. Many imbalances and vicious aggressiveness related to it made him more miserable.

Let go of the heart of asking for a free lunch, and you will be quieter and more confident and enterprising.

Four: do what you want to do and push it to others.

Knowing that you don't want others to treat you, you should further understand what you want others to treat you.

Don't impose what you don't like on others.

Think about what you desire, and what others may desire.

If you do this, your life will be quite advanced.

When you are eager for a sense of security, you should understand others' needs for security and even help others achieve it. If you are eager to be understood, cared for and loved, you should know how to give others understanding, care and love as much as possible.

Giving others understanding and care will not only adjust their relationship at a high level, but also adjust their state well-a good state is not only the return of the other party, but also the result of their "pay".

Be kind to others and be kind to yourself at the same time.

A friend might as well write down the attitude he most wants from others and ask himself, and then he will feel that others also have these hopes.

Being generous to others in these aspects is the most correct attitude to deal with interpersonal relationships.

Five: Never forget to appreciate others.

This principle is the first comment on pushing what you want to others.

Everyone wants to be understood and appreciated, and being appreciated is a great motivation for a person to survive and struggle in this world. When I was young, the appreciation of parents would make children develop actively and excitedly, and the appreciation of teachers would make students study hard. As an adult, social appreciation is one of the greatest motivations for one's work.

Being good at appreciating others is the greatest kindness to others and the most mature personality.

Everyone has strengths and weaknesses. Very talented people actually have a weak desire to appreciate this.

If you appreciate it too little, genius will wither.

Six: Treat people with integrity.

Honesty has always been talked about by people, which is by no means parrot-learned. Because we understand that being kind to others means being kind to ourselves, and being honest with others is not only to impress others, but also to shape our own virtue and brand. This simple and natural sincerity is the demand of life itself.

In the state of being honest with others, we will find calm and smooth thinking.

Treating others with integrity and doing things with integrity can make us confident, honest, open-minded and unimpeded.

Honesty is not only an attitude towards others, but also a quality of life.

Honesty is not the means of life, but the purpose of life.

A person can live honestly because he has wisdom, status and conditions.

Even from a secular point of view, honesty will often achieve the most outstanding success.

Seven: Kindness and generosity.

The ancients talked about harmony and making money. Not only in business activities, but also in all aspects, a pleasant personality is the key to success.

Two stalls sell the same thing. One vendor has a long face, while the other vendor has a pleasant face. The latter's business must be much better. From an economic point of view, it is much more cost-effective to buy a product and build a good relationship outside than to buy a product and build a long face. In this way, harmony also contains gold. Harmony is also a commodity.

Being kind to others and being kind to yourself are the same thing.

Being kind to others is bound to be tolerant.

When we are kind to all people, we treat the whole world quite completely.

This truth is self-evident to friends.

The important thing is not to stay on the truth, but to experience it in practice.

You have been unkind, and it doesn't matter if you are unkind to others. There is no need to wriggle around. As long as you do it a little bit, it is like doing a mental exercise, and you will feel relaxed and open-minded in every kindness and generosity to others.

Then, you will become more kind and tolerant.

A virtuous circle gradually changes you.

Eight: Don't please people with words, but win their trust with actions.

When dealing with interpersonal relationships, some people like to be quick and quick, pursue short-term effects, and hate not being able to please everyone and socialize with all relationships. This is a poor performance.

Call it clumsy and low, because it is a kind of falsehood.

There is little difference in the intelligence of people in this world. The short-term effect may work for a while, but it is difficult to last long. Dealing with interpersonal relationships according to correct principles is our natural inspiration and our long-term criterion.

Believe that others will always understand and trust themselves.

It doesn't matter if you don't understand or trust.

This is the realm of not being afraid of ghosts knocking at the door in the middle of the night.

Nine: Giving charcoal in the snow is not icing on the cake.

When others need help, you should try your best to help.

Others sail before the wind, there is no need to join in the fun.

This is the natural behavior logic of one person's understanding and consideration for another person, and it is the natural performance of treating others with integrity.

Ten: good for good, good for bad.

In life, some people are kind to you, and some people resent you for hurting you. How should we treat these virtues and grievances?

Good for evil, there is no doubt about it. When others help us, we naturally have to repay them.

What about resentment? One way is to "return the blame with resentment". I want to get back at the people who hurt me. There is also an attitude of "returning good for evil". When someone hurts me, I will give him a smiling face and various benefits in turn. These two attitudes are before you, which one do you choose?

You might as well delete it rationally first and repay evil with good.

So, is "good for bad" a good attitude?

When you can't decide, we can tell the answer of the ancient sage Confucius. There is such a passage in the Analects of Confucius, or does it say "good for good?" Confucius said, "How can I repay you? Direct complaints, good for good. " This is Confucius' answer. Someone asked: How about good for evil? Confucius said: Good for evil, good for evil? Therefore, Confucius' conclusion is that we should "report complaints directly and repay kindness with kindness".

It's natural for others to be kind to us. When others hurt and invade us, we don't complain, because that will lower our level and fight against other people's wrong practices; We don't return evil for good, because that will separate the world from right and wrong and may even encourage evil.

Complaining all the time is to treat resentment with integrity. Direct complaint contains moral condemnation, dignity of fighting with the other party without demotion, silence of justice and restraint, and the basic creed of being kind to others as always.