Work Summary of Logistics Company in 2022: 5 articles

2022 Work Summary of Logistics Company 1

Time flies, more than half a year's logistics customer service work has ended. Since my work,

Work Summary of Logistics Company in 2022: 5 articles

2022 Work Summary of Logistics Company 1

Time flies, more than half a year's logistics customer service work has ended. Since my work, I have made great progress and gained a lot in my thought, study and work under the careful training and teaching of the unit leaders and through my continuous efforts. The following is a summary of my work in the first half of the year.

First, be strict with yourself and correct your work attitude.

Be strict with yourself, have a strong pursuit of professional knowledge and skills, correct working attitude and integrate theory with practice; In addition to learning professional knowledge, we also pay attention to the expansion of knowledge in all aspects, and extensively dabble in the knowledge of other departments and disciplines, so as to improve our own specialties and ideological and cultural quality, including learning to develop good living habits in life, living a full and orderly life, having a rigorous attitude towards life and a good life style, being warm and generous, honest and trustworthy, helpful, having their own good principles, and being able to live in harmony with colleagues. Because my major has nothing to do with the logistics industry, I have never given up learning theoretical knowledge and business knowledge, and at the same time, I have linked actual combat with theoretical knowledge at work to make the theoretical level simpler.

Second, do a good job in data declaration and customer service of documents.

Has been responsible for customs declaration and assisting colleagues in various positions. I have been working in the operation center, mainly responsible for data declaration and customer service of documents. Wherever I go, I am strict with myself, study hard and strive to be an expert. It is with such a firm belief that I have mastered customs declaration, warehouse receipt statistics and other services and become an all-round librarian of the data group. Do a good job in the declaration and printing of customs declarations. Distribute customs declaration materials, modify and print warehouse receipts, supplement warehouse receipt data (commodity code and sub-measurement), count the input workload, and distribute yellow bills after customs examination and green bills after supplementary information. After the customs declaration verification is tracked and signed (from the acceptance status to the declaration status), when the customer handles the tax refund verification in the later stage, the customs declaration, warehouse receipt and warehouse receipt will be printed.

Due to my inexperience at the beginning, I made some mistakes in my work. For example, repeated customs declaration was slow at first. Generally speaking, during this period of customer service, through unremitting efforts, I have made some achievements and progress: I am familiar with the operation process of related positions and have accumulated some experience; Have a more comprehensive and specific understanding of the company's processes; In my work, I exercised my vigilance in finding documents and my ability to solve them in time; Complete the task carefully and help speed up the circulation of documents.

Three, review the customs declaration materials and be timely and accurate in the work.

The customer service staff of documents is mainly responsible for receiving the customs declaration materials submitted by customers and completing the preliminary examination or reporting of customs declaration materials. After checking that the customs declaration materials meet the basic reporting requirements of the customs declaration form, track the documents with reference to the business system data, and then submit the documents to the document reviewer for review; Communicate with customers and solve any problems in customs declaration quickly. In customer service, in order to better serve customers, I give different help and services to customers with different levels and needs, which requires me not only to have comprehensive professional knowledge and extensive information sources, but also to keep close contact with various departments. More importantly, the timeliness and accuracy of information transmission.

I always believe that no matter how bright the match is, there is only light as big as a bean. But if you light a pile of matches with a match, it will burn very brightly. I hope to use my brilliant youth to ignite the passion of everyone around me and inspire my colleagues to contribute, forge ahead, make contributions and create a career together.

Summary of the work of logistics companies in 2022 II

From 20 to the first half of 2008, under the correct leadership of the company, with the strong support of the brother departments, according to the overall deployment of the company, the logistics department managed internally and expanded the market externally. Through the joint efforts of all the staff in the logistics department, the output value in the first half of the year was -x- yuan and the profit was -x- 10,000 yuan. At present, X car has arrived at the wagon, and X car has arrived at the wagon. The specific work is summarized as follows:

1. The existing business has developed steadily.

The income from project completion in the first half of the year is 432,076. 9 yuan, accounting for 35% of the total revenue. 58%。 At present, the income of this business accounts for a relatively large proportion, so we should actively expand the corresponding market while ensuring the steady development of this business. At present, the branch has reached a preliminary intention agreement with the logistics center of Zhaotong company on the delivery project. At present, the preliminary work such as line survey, retail point layout and distribution line design has been completed.

2. Change the marketing strategy

In the first half of the year,-income was 777837. 38 yuan, accounting for 64. 04%; -The income of the business department is 2,896 yuan; -Revenue of sales department 1725 yuan. In the first half of the year, the logistics operation center conscientiously implemented the guiding principles of the company's leadership, namely: the company's leadership led the departmental team to develop the big customer market, so that drivers could find customers in the transportation and distribution process; Three-pronged marketing strategy, mobilizing company employees to use their own information sources to develop customers. At present, under the leadership of the company, we have successfully conquered big customers such as-,-,-,-,-and so on. -,-and other customers are developed by employees of the company. Earnestly implement the reward policy issued by the company's leaders, mobilize the enthusiasm of employees, and make the company's development reach a new level.

3. Actively develop new logistics business.

In the first half of the year, the company leaders led the relevant departments to the market and actively developed the supply chain finance business, involving the steel market, mineral products market, tobacco and alcohol market and so on. At present, they have actively contacted the steel market, and customers have clear loan intentions, hoping to get guidance from the company in business.

Existing shortcomings:

First, the safety system of special railway lines needs to be further improved.

Second, the concept of some employees has changed slowly.

Work plan for the second half of the year:

1, combined with logistics information integrated management platform, refined management, cost saving and benefit expansion.

2. Maintain the existing cooperative customers, improve the professional quality and professional ethics of all employees in the department, advocate quality service and severely punish bad products.

3. Continue to develop from traditional logistics to modern logistics, and develop corresponding modern logistics projects and target customers.

4. Continue to implement the three-pronged marketing strategy put forward by the company leaders, explore the market and bravely climb the peak.

Summary of the work of logistics companies in 2022 3

20-2000 is a year in which the company has been developing steadily. At the same time, under the leadership of the leadership, we have carried out lean management and strictly controlled costs, which is also my continuous improvement and growth for half a year. The summary report of our department and my logistics experts for 20 years is as follows:

First, reasonably integrate the company's internal delivery plan and choose the appropriate transportation mode.

At present, domestic logistics companies are not very mature, many prices are not standardized, and it is necessary to shop around. Ask the logistics company in detail about their price, service, handling problems and other information, and write it into the transportation contract.

As a logistics specialist, you can't just find a logistics company to deliver the goods. Instead, we should consider from many aspects, reduce transportation costs and improve the transportation efficiency of enterprises.

Every day, the company delivers goods to all parts of the country. Different customers have different goods, different modes of transportation and logistics companies, and different freight rates. Therefore, as a logistics specialist, we should first integrate the company's internal delivery plan, grasp the general direction of transportation, make a transportation delivery plan, determine the mode of transportation according to business requirements, and then find a special line or a logistics company with regional advantages to quote.

Only when the workshop can deliver the goods on time can the transportation time be carried out as agreed. Therefore, as logistics specialists, merchandisers and workshop leaders must confirm the accurate delivery time. If there is any abnormality in production, coordinate with logistics company and guests in time.

The smooth loading of goods does not mean that they can be delivered to customers smoothly, and logistics specialists need to track them in time. Where the goods are and when they are expected to arrive, you can inform the guests and business in advance. If the delivery is delayed due to weather or natural disasters, the logistics specialist can explain and inform the guests of the estimated arrival time in advance, and also report to the relevant personnel of the company to avoid unnecessary tension and worry.

Second, support the work of other departments and handle related business.

In order to ensure the normal operation of other departments of the company, this department or I try my best to complete all kinds of work that other departments can't or can't complete. For example, last year, I assembled and repaired computers for the company more than 30 times, and I also repaired printers many times. In addition, I also participated in the affairs of Party committees and trade unions, drafted a certain number of documents, and participated in organizing some activities. Because these are not the business of this department, I won't go into details here.

Third, take learning advanced ideas as an opportunity.

1, strengthen the self-training of department personnel's knowledge and skills.

Because the company's business is not saturated, employees in this department often use their spare time for self-training and self-improvement to reserve strength for the company's future development.

2. Enhance the service awareness and safety awareness of department personnel.

While emphasizing the creation of more benefits, this department must ensure the service quality and safe operation, and require its personnel not only to save costs, but also to provide services and guarantees for business departments and customers, and support business departments to create more benefits. Conscientiously implement the policy of safety first, prevention first and comprehensive management. Over the past year, there have been no complaints and no safety accidents in this department.

3. Improve the department management system.

According to the opinions of the leaders, modify the management system. On the basis of keeping the original process unchanged, financial supervision and other provisions have been added to further standardize the warehousing process.

Finally, I promise that in the next six months, I will continue to serve my colleagues and ensure that everyone can devote themselves to their main business.

Summary of Logistics Company Work in 2022 4

From 20 to 2000, under the correct guidance and care of government leaders and the strong leadership and strong support of the general manager of the company, our company went all out to complete various transportation tasks with high quality, efficiency and perfection around the three main lines of "safe development, economical development and excellent service".

From 20 to 2000, under the circumstances of increasingly fierce market competition, severe traffic situation, extremely complicated traffic environment, busy driving tasks, many new drivers and relatively low technical background, the company overcame many difficulties and finally ensured that no safety accidents occurred in the first half of the year. It has guaranteed the safety of state property and people's lives, safeguarded the interests and image of enterprises and made due contributions to social harmony and stability.

When dealing with all kinds of emergencies, all employees of our company can come at the call, fight when they come, win the battle, organize carefully and act quickly, meet the transportation requirements of enterprises and units in time, and all of them can complete the task with high level and no mistakes.

Our team strictly abides by stowage rules, transportation rules and vehicle management, checks in place, strictly follows the rules and checks at different levels. Effective measures and management in place. Our company had zero transportation accidents in the first half of the year.

The work in the first half of 2008 is summarized as follows:

First, traffic safety.

Safety work is the most important work in our company. It can be said that there is nothing without security, and everything is lost without security. One hundred minus one equals zero. We pay close attention to safety management throughout the year and always take strict preventive measures to ensure foolproof.

(1) For the safety of the team, the team leaders are busy with their work all the year round, and there are no holidays and Sundays. They lead by example, take the lead in setting an example, manage from the front, command carefully, arrange vehicles properly, arrange drivers reasonably, and seriously solve drivers' worries, so that drivers can drive happily and safely.

(2) The personnel of our company firmly establish the awareness of safe driving, integrate safety into blood and implement it in driving, and can consciously check and maintain the vehicle before driving to ensure that the vehicle is in good condition; In the process of transportation, it has become the starting point and foothold for all drivers to consciously drive according to the law and regulations to ensure driving safety. Because the driver firmly established the concept of safe driving, it ensured the long-term stability and re-creation of our company.

(3) For safety, our company pays close attention to safety education and safety management throughout the year. It is necessary to hold regular safety meetings of the whole team, comprehensively summarize the safety work and put forward specific requirements for future safety work. In addition, our company should regularly check the safety of vehicles, eliminate hidden dangers of accidents, promote safety work, and improve in time when problems are found. For the sake of safety, our company has carried out safety competitions for a long time. Good ones should be praised and speeding fines should be exposed. Constantly organize employees to watch the accident warning video, analyze the cause of the accident, draw lessons from blood, and sound the safety alarm. For the sake of safety, our company has also conducted safety training and technical competitions for employees many times, enriching and perfecting the safety system and assessment and reward and punishment methods. Due to the strict management of our company, the traffic safety of the whole team in the first half of the year was ensured without accidents.

Second, fire control work.

Fire fighting is also the most important work of our company. Fire prevention is urgent, and the responsibility of fire fighting is more important than Mount Tai. Our company attaches great importance to it, takes strict precautions and always investigates it. The doorman should stick to his post, and it is forbidden for personnel and vehicles from other units to enter the company's parking lot, and it is forbidden to bring inflammable and explosive articles into the parking lot. Vehicles that do not meet the fire safety standards are strictly prohibited from entering the parking lot, fire exits should be unblocked, and all facilities in the parking lot should be complete and effective. All vehicles should be parked in place and the ground should be clean and tidy. Our company's fire control institutions are sound and powerful, the fire control system is complete and effective, the fire control plan is put in place, and fire control knowledge learning and competition activities are carried out. Due to strict fire control management, our company has zero fire accidents for many years in a row.

Third, the management of vehicles.

(1) Vehicles returning from the company's trip must return to the team on time and must be parked according to the parking space. It is forbidden to put them outside.

(2) At any time, vehicles returning from transportation and loading tasks should be parked in the company parking lot. Parking indoors or outdoors is strictly prohibited without permission. Once found, deal with it strictly at your own risk.

(3) The doorman should count all vehicles in the parking lot every day, and count long-distance vehicles, and truthfully report the registration information to the conductor every day.

(4) Take good care of long-distance vehicles, take good care of the goods, and call the motorcade regularly to report the vehicle safety.

(5) It is forbidden to run a sports car without permission, and it is forbidden to do private affairs without permission. Once found, it will be dealt with strictly, and the consequences will be your responsibility.

(6) If the vehicle is damaged or lost at an early stage due to your own reasons, you should take full responsibility and deal with it strictly.

Due to the strict vehicle management of our company, the safety of vehicles has been ensured and good results have been achieved.

Fourth, vehicle maintenance management.

From 20 to 2000, all employees of our company can carefully check and maintain vehicles every day. They are not afraid of hard work, are conscientious, love cars like life, and compete with each other, which ensures the good condition and appearance of vehicles, prolongs the service life of vehicles, and meets the needs of many enterprises for loading and unloading transport vehicles.

Fifth, strengthen management in an all-round way and strictly control expenses.

Doing a good job of energy saving and consumption reduction in an all-round way is forced by the times, the need of enterprise development and the responsibility of our company. In order to strictly control the cost, our company has taken the following important measures by pioneering and innovating and strict management:

(1) The annual expenses are handed over to vehicles, and the responsibility for saving is handed over to people, thus improving the self-discipline ability. In order to strictly control the cost of each car, our company has a daily assessment, a monthly accounting and a total accounting at the end of the year to motivate comrades who have saved up for a year. Drivers who overstaffed for no reason should be punished according to regulations.

(2) You are responsible for the early damage and loss of vehicle facilities and tires.

(3) When long-distance transport vehicles need to be repaired, they must report to the team leader for instructions. Repairs that belong to natural wear and tear can only be repaired with the consent of the leaders. Invoices for maintenance projects can only be submitted to the Finance Department for reimbursement after being signed by the leaders. If the early damage and repair of parts caused by unnatural reasons are not in place, the reasons shall be investigated and all consequences shall be borne by themselves.

(4) In order to save money, our company strictly manages vehicles to ensure foolproof. The whole team eliminated all other accidents throughout the year. There are no mechanical accidents caused by improper maintenance and operation, and there are no personal accidents caused by improper operation. Put an end to all traffic accidents, greatly reduced the cost of repairs, accessories and accidents, laying a solid foundation for our company to do a good job of saving the whole year.

(5) Strictly control the expenses of repair, and be responsible for the vehicle repair expenses caused by your own reasons. For all normal repairs, you must carefully perform the procedures and formalities of car repair before you can go to the repair shop to repair the car. In the process of repair, the repairman should carefully repair the parts to be repaired, strictly control them, repair them if they can, and replace them if they can't. It is necessary to extend the service life of parts as much as possible under the condition of ensuring driving safety.

Six, correct work attitude, improve service quality.

It is my company's unshirkable responsibility to do a good job in quality service, and whether it can do a good job is related to the quality image of the enterprise. Our company strictly manages to ensure high-quality service and constantly improve the level of high-quality service.

1 and 20- years, with the development of enterprises, the demand for loading and unloading transport vehicles is increasing day by day, and vehicles may be used at any time. However, the leaders of our company made scientific deployment and careful command, and tried their best to meet all the needs of the leaders, ensuring the timely use of vehicles in various enterprises.

The drivers of our company are all well dressed, full of energy, comprehensive in technology and good in attitude. The vehicle is clean and in good condition, can drive with civility and caution, and can be delivered to the destination safely to ensure the satisfaction of the enterprise.

3. After the shift, all the staff of our company will be on call at any time and under any circumstances, leave the car in time, work hard, unconditionally obey orders and commands, and successfully complete the transportation tasks of various enterprises with high quality. Enthusiasm and consideration are enterprise units.

4. In order to ensure the safe and timely use of the vehicle, the driver can carefully check and maintain the vehicle before and after driving, keep the vehicle clean and in good condition, and dispatch the vehicle at any time, waiting for loading and unloading.

5. All employees of our company take up their posts in advance, stick to their posts and obey the instructions of the team leader at any time. During the first half of 20-2008, our company gave zero feedback on bad opinions, which was well received by all enterprises.

Seven, as always, conscientiously implement and implement the instructions and the spirit of the document.

The documents issued by the superior can be conveyed in time by our company and discussed paragraph by paragraph. Work hard on understanding the spirit and do a lot of articles on implementing actions. We have achieved the goal of forbidding, being resolute, forbidding, forbidding, forbidding, uploading and releasing, living in harmony with people, improving combat effectiveness, affinity, cohesion and centripetal force, and improving execution.

The unity, cooperation and strength of the team are the key to recasting brilliance.

From 20 to 2000, the leading group of our company was highly United, coordinated, closely cooperated, worked together in the same boat and struggled for the great cause of development. This is a strong leadership, a visionary leadership, a leadership with a strong sense of responsibility, a pioneering and creative leadership. Because of their strength, they led our company.

Nine, caring and caring for employees is an important guarantee for doing a good job.

Team leaders have always been in power for the people, thinking about what workers think, anxious about what workers are anxious about, doing good deeds, solving difficult problems, seeking benefits for workers, caring about their sufferings, listening to the voices of the masses, and being heart-to-heart. They are deeply supported by workers and highly praised by all employees.

Throughout the work in 20-2000, all the staff of our company are brave in difficulties and obstacles, work hard with one heart and one mind, and write new glories with their wisdom and sweat.

Facing the current new situation and new tasks, it is a situation and a responsibility to do a good job in 2000. He who does not advance loses ground. Employees are responsible for the rise and fall of enterprises. We must emancipate our minds, change our ideas, cheer up, work hard, and get rid of the idea of being content with the status quo and sticking to the old ways. It is necessary to deeply understand the significance and profound connotation of learning from Huainan's experience and implementing management transformation. In the extraordinary period of global financial turmoil, it is extremely important to further improve safety, improve service and eliminate all accidents.

We must establish a sense of competition and responsibility. Under the correct leadership of leaders at all levels of the company, we will make full use of our strengths and avoid weaknesses, speed up our efforts, fully accomplish all the tasks of the company in 20-2000, create greater glories and make our due contribution to the sound and rapid development of the enterprise.

Summary of the work of logistics companies in 2022 5

Time flies, 20 years have passed in a blink of an eye. In retrospect, I feel a lot. During my 20 years' work, I thank the leaders for giving me a platform, so that I can learn a lot of knowledge in my work and also learn the skills of communicating with customers. How to sense words and deeds is nothing more than the improvement and gain of my professional ability and work experience.

In the work of 15, my post was entrusted to the telephone post and the price post. The job of each position is different. In the telephone post, because of the long working hours, I can work with ease, input the documents correctly, inform the customer of the car number and receiving point in time, answer the phone in time, answer all kinds of questions raised by the customer skillfully, find out the wrong car number written by the loading and unloading personnel in time, judge the correct or wrong unloading point according to different car numbers, and notify the customer at the first time to avoid inconvenience to the customer.

Actively contact home delivery service. When answering the phone, when a customer inquires about the delivery, take the initiative to introduce our door-to-door service. From the initial introduction to the later fixed door-to-door customers, increased income, won the praise of customers. The return registration form carefully records the date and reason for the return of each ticket, and promptly informs the shipper to take valid documents to pick up the goods. The information in the phone book is completely recorded. Register Beijing container truck freight, the telephone post is not busy in the early shift, take the initiative to help the pricing post to collect container truck goods, help the toll post to collect arrears, and cooperate with other posts in an orderly manner.

Pricing post: Mastering the price at work, serving warmly, trying to meet customers' requirements, communicating well with customers on price, owning this customer for a long time, making customers satisfied with us, trying to meet customers' price concessions based on the principle of care, and introducing several new logistics special lines to customers. Complete documents and clear accounts. Promote the tertiary industry (boxes, envelopes, drinks, etc.). ), actively develop the supply of goods and introduce our advantages-cheap price, fast time, safe goods and so on. Try to discourage customers from sending tickets first. In the second half of the year, we will add fruit and actively promote it.

Insufficient work:

When answering the phone, the telephone attendant failed to answer every call patiently and meticulously, and his work was not meticulous enough. He didn't find the gap in his work and lacked the consciousness of active service. Do not actively promote the tertiary industry.

I didn't pay a return visit to the lost customers. I only saw that the customer base was decreasing every day, and I didn't take the initiative to find the reason and didn't communicate with the old customers.

Sometimes communication between colleagues is not timely, resulting in unnecessary losses.

Pricing post: the publicity is not enough, and we have not introduced our newly opened special line to every customer who comes to deliver the goods. Only customers and old customers who see the goods in the car when delivering the goods will publicize our special line.

Work plan for next year:

First of all, correct working attitude, work with gratitude and love your post, so that you can do your job better, do your job seriously with full spirit, love your job, do your job well and love your job. Only in this way can you devote yourself wholeheartedly to your work.

In next year's work, while cultivating old customers, we will develop new customers and strive to tap new sources of supply from old customers. Go deep into customers and understand the supply direction of customers. Provide valuable customer information and materials to the foreman in time. Make valuable customer registration information. If you want to have new customers, you must have better services and advantages. Good service is the key to a new job!

Suggestion: print more brochures, increase publicity and increase signs.

In the upcoming work, sum up experience and strive for better results in next year's work!

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