What is the function of etiquette?

The function of etiquette is embodied in interpersonal and public relations. Etiquette plays an important role in the relationship between the public and the public. It is the code of conduct of social ethics and professional ethics, and it also coordinates many relations between the public and the public. This is mainly manifested in two aspects: for the main body of social organizations, it is some moral norms in the organization and the necessary skills of organization members; For the object public, it is a social behavior norm. For example, in a store, etiquette is reflected in some rules and regulations required by its professional ethics, and also in the civilized behavior of business personnel when receiving customers; As for customers, we should also abide by some social ethics in the key points of treating shops, including respecting the employees of operators and so on.

There are many internal and external relations in public relations, such as employee relations, shareholder relations, customer relations, neighborhood relations, government relations, media relations and so on. Etiquette, like lubricant, plays a coordinating role in many relationships. In public relations activities, it is also inseparable from standardized etiquette and ceremonies (ceremonies), such as the opening ceremony.

Etiquette plays a more obvious role in interpersonal relationships. First of all, etiquette is a regulator to coordinate interpersonal relationships. Interpersonal relationships are interactive. This interaction is manifested in the interactive process of thought and behavior. If you apologize while walking on the other side of the road, the other side will give you a friendly smile; When you suffer from natural and man-made disasters, friends will lend you a hand of friendship. Mutual understanding, mutual accommodation and mutual care between people are the results of this kind of interactive behavior, and these interactive behaviors often use etiquette as a means to complete the process of behavior.

Secondly, etiquette is a measure of interpersonal relationships. People often use "far", "near", "near", "sparse", "thick" and "thin" to describe the degree of interpersonal relationship. In interpersonal communication, people often communicate in different ways according to different degrees. For example, the communication between close friends is different from the etiquette of ordinary acquaintances.

Nowadays, it is an all-round open society, and the coordinating role of etiquette in interpersonal relationships is more necessary, more active and more indispensable.