Traditional Culture Encyclopedia - Traditional virtues - Seven elements of service marketing mix
Seven elements of service marketing mix
1. product: determine the type and characteristics of service products.
2. Price: Determining the service price can not only ensure the profit of the enterprise, but also attract customers.
3. Channels: Determine the service delivery methods, such as online and offline.
4. Promotion: Promote service sales in various ways.
5. Personnel: including service personnel and customers. Service personnel should have professional knowledge and skills, and customers should have trust in enterprises and products.
6. Visible display: display the tangible parts of the service in various ways, such as store decoration and brochures.
7. Process: Optimize the service process to make the customer experience better.
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