Professional ethics of secretaries

Secretary's professional ethics 1 In the practice of secretarial work, people can realize that the behaviors that best reflect the secretary's profession are:

1, upload the speech.

2, writing official documents, leadership speeches and other articles.

3. Work for a leader or unit. Therefore, the secretary's professional ethics can also be fully reflected in his words and deeds. What should the secretary's words and deeds include?

According to the practice of secretarial work, it can be summarized as follows:

1, Yan De. Be able to keep your word, tell the truth, have substance in your words, be well-founded, reasonable and trustworthy; Don't talk nonsense, exaggerate and flatter.

2. Book virtue. Can write straight books, seek truth from facts, and report good news without worrying. No superficial articles, no word games, no affectation, no whitewashing.

3. Be virtuous. To be able to prohibit actions, we must have results, be practical and hard-working, be honest with others, be unpretentious, be humble and respectful, be courteous, have self-esteem, love respect, be willing to be a supporting role, be willing to be a green leaf, be brave in dedication, and be indifferent to fame and fortune.

In short: be brave in dedication, be indifferent to fame and fortune, speak freely and seek truth from facts.

Source: secretarial work, secretarial professional ethics II. The cultivation of secretary's professional ethics is a long-term tempering and practical process, which requires the secretary to make various efforts consciously. The combination of theory and practice is the basic principle of secretary's professional ethics cultivation: the most fundamental problem of secretary's moral cultivation is to transform the subjective world in the practice of secretary's activities, and to talk about cultivation without social practice can only be hypocritical moral preaching; Every secretary is required to practice and implement the understanding of professional ethics in practical work and daily life.

First, obey the leadership, be a good staff officer and obey the leadership, which is determined by the professional nature of the secretary. As the staff and assistant of the leadership work, one should act in strict accordance with the instructions and intentions of the leadership and be independent of the leadership, which is not allowed by professional ethics. Personal enthusiasm and creativity can only be brought into play under the premise of obeying the leadership (more limited to suggestions, proposals, etc.). In particular, we should pay attention not to influence and interfere with the work and decision-making of leaders with immature personal ideas or even emotional views. To be a good adviser is to give full play to the role of the adviser and give advice to the leaders. In today's democratic and scientific leadership decision-making, secretaries especially need to change the old concept of being able to do things, improve their staff awareness and ability, and clarify the new concept that people who can't make suggestions are not good secretaries.

Second, be loyal to your duties and consciously perform your duties. Workers from all walks of life should be loyal to their duties and love their jobs. This is a major norm of professional ethics. As a secretary, being loyal to one's duties means being loyal to the specific position of a secretary, consciously performing the duties of a secretary, and earnestly assisting the leaders to do all the work well. Have a strong sense of professionalism and responsibility, not offside, not selfish, not dereliction of duty.

Third, be conscientious, be an unsung hero, be an unsung hero, that is, ask the secretarial staff to work hard. The nature of the secretary's work determines that his work is mainly practical. It is necessary to carry out activities around the work of leaders, requiring leaders to be able to come at their call, work in a down-to-earth, concrete and intense manner, keep close contact with reality and the masses, regardless of personal gains and losses, and have the spirit of hard work and even compromise.

Modesty, justice, enthusiastic service and modesty should be the virtues of a secretary. Secretarial staff should not be arrogant and self-righteous just because they work beside the leaders. They should discuss their work with all functional departments on an equal footing, listen to opinions with an open mind, be good at coordinating contradictions and do a good job in cooperation. Do things aboveboard. Secretaries should treat leaders and the masses equally, handle affairs impartially and treat each other equally. Don't be different from person to person, and you can't be the first to do things. Only a fair and upright secretary can be broad-minded and full of vitality and vitality in her work. Warm service. The secretary should regard serving the leadership, the functional departments and the masses as his sacred duty and fully understand the important role of his work.

Five, law-abiding, honest and clean, not under the guise of leadership, law-abiding, honest and clean, is an important guarantee for the normal professional activities of the secretary. Abiding by discipline and law means that secretarial staff should abide by professional discipline and laws and regulations related to professional activities. Honesty is an important embodiment of noble moral sentiment in professional activities, and it is also the ideological and moral quality and code of conduct that a secretary should have. It requires secretaries to adhere to principles in their professional activities, and not to seek personal gain by taking advantage of their positions under the guise of leadership, let alone ask you to give me some "benefits", and I will return some "benefits" to you in the so-called "equivalent exchange". We should focus on the overall interests of the country, people and units, consciously contribute, not be moved by fame and fortune, and resist and oppose unhealthy trends with our own practical actions.

6. Abide by credit and keep secrets. Secretarial staff should abide by credit, punctuality, commitment, and match words with deeds. Be punctual, the leader should report to the secretary, and the secretary is not allowed to be late. For meetings or talks arranged by the secretary himself, be present in advance and make all preparations. Secretarial staff should strictly abide by their promises, try their best to do what they promised, and explain the reasons in advance when encountering twists and turns, which is convincing. Strictly confidential. A notable feature of secretaries is that they have many secrets. Therefore, the secretary is required to have a professional ethics of keeping secrets and consciously strengthen the concept of confidentiality.

Seven, seeking truth from facts, be brave in innovation, seeking truth from facts. Secretarial staff should adhere to the work style of seeking truth from facts, proceed from reality in everything, integrate theory with practice, and adhere to practice as the only criterion for testing truth. All aspects of secretarial work require accurate and true reflection of objective reality and starting from objective facts. Whether collecting information, reporting information, making suggestions or drafting documents, a secretary should keep his mind straight and stick to seeking truth from facts. In our work, we should avoid making subjective assumptions and catching shadows, and analyze problems from the objective reality, not only from the perspective of leadership, but also from the "foundation". Be brave in innovation. Now, workers from all walks of life are breaking away from old ideas and are brave enough to create a new situation in their work. As the assistant of the leader, the secretary should have a strong sense of innovation and innovative spirit. Be brave in innovation, ask not to talk empty words, work hard, be a pioneer in thought and a doer in practice, constantly raise new questions, study new methods and take a new path.

Eight, study hard, and strive to improve ideological, scientific and cultural quality. Different jobs have corresponding quality requirements for their employees. As a secretary in the new era, this quality requirement is more strict, comprehensive and even more demanding. Whether you have a good quality is a very important issue in leading a good secretary's work, and it is also the basic basis for evaluating whether a secretary is competent. Therefore, secretaries must study hard and strive to improve their ideological quality. Secretarial work involves a wide range, which requires secretaries to have as wide a range of knowledge as possible and to be "generalists" and "saints". The development of science and technology in modern society is advancing by leaps and bounds, and the speed of knowledge updating is accelerating. Therefore, a secretary should have extensive scientific and cultural knowledge to meet the needs of his work.

Nine, study business and master secretarial skills. From the perspective of development, secretaries in the new era must know and understand the skills directly or indirectly related to secretarial work.

Professional ethics of secretaries. Be loyal to your duties and consciously perform your duties.

Workers from all walks of life should be loyal to their duties and love their jobs. This is a major norm of professional ethics. As a secretary, being loyal to one's duties means being loyal to the specific position of a secretary, consciously performing the duties of a secretary, and earnestly assisting the leaders to do all the work well. Have a strong sense of professionalism and responsibility, not offside, not selfish, not dereliction of duty.

Second, obey the leadership and be a good adviser.

As the staff and assistant of the leadership work, one should act in strict accordance with the instructions and intentions of the leadership and be independent of the leadership, which is not allowed by professional ethics. Personal enthusiasm and creativity can only be brought into play under the premise of obeying the leadership (more limited to suggestions, proposals, etc.). In particular, we should pay attention not to influence and interfere with the work and decision-making of leaders with immature personal ideas or even emotional views. To be a good adviser is to give full play to the role of the adviser and give advice to the leaders. In today's democratic and scientific leadership decision-making, secretaries especially need to change the old concept of being able to do things, improve their staff awareness and ability, and clarify the new concept that people who can't make suggestions are not good secretaries.

Third, be conscientious and be an unsung hero.

The nature of the secretary's work determines that his work is mainly practical. It is necessary to carry out activities around the work of leaders, requiring leaders to be able to come at their call, work in a down-to-earth, concrete and intense manner, keep close contact with reality and the masses, regardless of personal gains and losses, and have the spirit of hard work and even compromise.

Fourth, modesty and prudence, fairness and justice.

Secretarial staff should not be arrogant and self-righteous just because they work beside the leaders. They should discuss their work with all functional departments on an equal footing, listen to opinions with an open mind, be good at coordinating contradictions and do a good job in cooperation. Do things aboveboard. Secretaries should treat leaders and the masses equally, handle affairs impartially and treat each other equally. Don't be different from person to person, and you can't be the first to do things. Only a fair and upright secretary can be broad-minded and full of vitality and vitality in her work. Warm service. The secretary should regard serving the leadership, the functional departments and the masses as his sacred duty and fully understand the important role of his work.

Five, law-abiding, honest.

Abiding by the law and discipline in the name of leadership, being honest and honest is an important guarantee for the normal professional activities of secretaries. Abiding by discipline and law means that secretarial staff should abide by professional discipline and laws and regulations related to professional activities. Honesty is an important embodiment of noble moral sentiment in professional activities, and it is also the ideological and moral quality and code of conduct that a secretary should have. It requires secretaries to adhere to principles in their professional activities, and not to seek personal gain by taking advantage of their positions under the guise of leadership, let alone ask you to give me some "benefits", and I will return some "benefits" to you in the so-called "equivalent exchange". We should focus on the overall interests of the country, people and units, consciously contribute, not be moved by fame and fortune, and resist and oppose unhealthy trends with our own practical actions.

Six, abide by the credit, strict confidentiality.

Secretarial staff abide by credit, that is, to abide by credit, punctuality, trustworthiness, and consistency in words and deeds. Be punctual, the leader should report to the secretary, and the secretary is not allowed to be late. For meetings or talks arranged by the secretary himself, be present in advance and make all preparations. Secretarial staff should strictly abide by their promises, try their best to do what they promised, and explain the reasons in advance when encountering twists and turns, which is convincing. Strictly confidential. A notable feature of secretaries is that they have many secrets. Therefore, the secretary is required to have a professional ethics of keeping secrets and consciously strengthen the concept of confidentiality.

Seven, seeking truth from facts, be brave in innovation, seeking truth from facts.

Secretarial staff should adhere to the work style of seeking truth from facts, proceed from reality in everything, integrate theory with practice, and adhere to practice as the only criterion for testing truth. All aspects of secretarial work require accurate and true reflection of objective reality and starting from objective facts. Whether it is collecting information, reporting information, giving advice or drafting documents, the secretary should correct his thinking and persist in seeking truth from facts. In our work, we should avoid making subjective assumptions and catching shadows, and analyze problems from the objective reality, not only from the perspective of leadership, but also from the "foundation". Be brave in innovation. Now, workers from all walks of life are breaking away from old ideas and are brave enough to create a new situation in their work. As the assistant of the leader, the secretary should have a strong sense of innovation and innovative spirit. Be brave in innovation, ask not to talk empty words, work hard, be a pioneer in thought and a doer in practice, constantly raise new questions, study new methods and take a new path. Chen Xin

Eight, study hard, and strive to improve ideological, scientific and cultural quality.

As a secretary in the new era, this quality requirement is more strict, comprehensive and even more demanding. Whether you have a good quality is a very important issue in leading a good secretary's work, and it is also the basic basis for evaluating whether a secretary is competent. Therefore, secretaries must study hard and strive to improve their ideological quality. Secretarial work involves a wide range, which requires secretaries to have as wide a range of knowledge as possible and to be "generalists" and "saints". The development of science and technology in modern society is advancing by leaps and bounds, and the speed of knowledge updating is accelerating. Therefore, a secretary should have extensive scientific and cultural knowledge to meet the needs of his work.

Nine, study business and master secretarial skills.

From the perspective of development, secretaries in the new era must know and understand all kinds of skills directly or indirectly related to secretarial work.

Professional ethics of secretaries. be devoted to one's duty

Secretarial staff should be loyal to their duties, loyal to the party as a whole, and loyal to the interests of the country and the people; In short, be loyal to your work. Another meaning of being loyal to one's duties is to be conscientious and responsible, and to be meticulous is also to be an assistant, a supporting role, an unsung hero, and not to exceed one's authority or abuse one's power.

Second, strict confidentiality.

Secretary laymen have more contact with internal documents, attend more important meetings, and have more opportunities around leaders. In short, they have more access to secrets. Secretarial staff should strictly implement the relevant confidentiality provisions of the state and strictly observe the secrets of the party and the state, which is not conducive to showing off and revealing to anyone on any occasion, so as not to cause losses to the party and the state.

Third, stress efficiency.

Secretarial staff must pay attention to work efficiency, and don't say "research" about what can be done on the spot in their daily work; Don't put off till tomorrow what you can do today; Urgent things must be done without stopping. In a word, the time of document processing should be reduced to a minimum. "Resolutely and vigorously" should be the working principle and style of secretaries.

Fourth, be good at cooperation.

The work of secretarial staff is very complex, involving a wide range, often interlocking, and can not be completed by one person. If one link is neglected, all the work will be wasted. Secretarial staff should be good at cooperation, close cooperation and keep pace with each other in order to successfully complete the task. Being good at cooperation not only requires respect and understanding for colleagues, but also needs to share the fruits of victory and the responsibility of failure with colleagues fairly.

Five, abide by the credit

Secretarial work is rigorous and meticulous, with great responsibilities. Be loyal to your duties at work and keep your credit in interpersonal communication. Including making appointments, arranging meetings, organizing contacts, sending and receiving letters, and delivering documents, all should be on time; If the accepted task cannot be completed in the near future, it must be reported in time, and it shall not be delayed or changed without authorization. Abiding by credit also includes never easily committing to what others entrust and what you can't do. Once you say yes, you should do your best.

Six, civilized manners

Secretarial staff must be polite, boastful, gentle and always smiling in their work.

Professional ethics of secretaries. The secretary department of an enterprise is mainly an institution that serves the leaders of the enterprise. This special position determines that secretaries must have good professional ethics. Good theoretical accomplishment and professional ethics are the basic qualities necessary for a secretary.

First of all, in the economic activities of enterprises, there are a lot of affairs that need the participation of secretaries. A firm and correct political direction and a high level of theoretical policy are the premise and important guarantee for a secretary to be competent. Secondly, secretaries should have the spirit of loving their work, being loyal to their duties, working hard, being unpaid and being brave in dedication. Thirdly, obeying the law and keeping secrets is also the professional ethics that a secretary must have. Finally, to be a qualified secretary, you should be polite but not condescending, honest but not bullying, helpful but not self-righteous, modest but not arrogant, cautious but not exclusive of Nuo Nuo, fair but not balanced, principled but not balanced, respectful but not flattering, adaptable but not arrogant, conscientious but not ostentatious.

Smart business ability is a necessary condition for secretaries. Secretarial staff should not only have good professional ethics, but also have professional ability. They should be versatile, flexible, quick-witted, quick-witted, knowledgeable, judge the situation and be reasonable. With these basic skills, we can play a decisive coordinating role. Secretarial staff must strengthen their study, improve and enrich themselves, and have the spirit of perseverance and perseverance. Knowledge should be accumulated in peacetime, and every little makes a mickle. Only when they have more knowledge can they use it conveniently.

Establishing correct bitter optimism is an indispensable part of the secretary's professional quality. The hardships and tiredness of secretarial work are well known. However, it has been understood and affirmed by leaders and comrades from the hardships and tiredness, and indirectly created benefits for enterprises and employees. Although the work is trivial and hard, the secretaries have exercised their hands and brains and improved their professional level and ability through hard work. Because secretarial work is always associated with complexity, busyness and fatigue, secretaries must have a cheerful, optimistic and humorous personality, so that they can engage in their own work with full enthusiasm and energy, and will not complain because they are busy and have many difficulties. When the work is very tense and monotonous, more optimistic and funny emotions can play an active role in the group, which not only injects vitality and vitality into the tired body and mind, but also makes the work more relaxed and happy, which is conducive to improving work efficiency.

A strong sense of service is the basic requirement of secretarial staff's professionalism. It should have four distinct characteristics: first, it should be good at high-level service. The secretary of an enterprise should have strong theoretical thinking ability, such as being able to foresee and be good at induction; Able to analyze and be good at synthesis; Be able to compare and distinguish; Can understand, play well. In specific work, we should have the effort to investigate and capture information, write high-quality materials, put forward weighty questions and suggestions, and put forward accurate and appropriate suggestions. Secondly, we should be good at serving in advance. Enterprise leaders often need to make decisions in advance, and enterprise secretaries must provide advanced services for leaders accordingly. They should stand at the commanding heights of enterprise development, broaden their horizons as much as possible, strive to explore ahead, and be good at re-innovating services. As an enterprise secretary, to provide creative services for enterprise leaders, we must be good at discovering new problems and putting forward new opinions; To carry out the leadership intention, we should be good at thinking of breakthrough methods; In the writing of written materials, we should strive to form our own style and characteristics. Finally, there must be rigorous and thoughtful service. Enterprise secretaries run among enterprise decision makers, attend some important meetings and take on the task of drafting some important documents. Therefore, every word and deed, every move and every detail of work are of great significance, so the secretary of the enterprise is required to have a rigorous and thoughtful work style.

Professional ethics of secretaries. Obey the command and be a good staff officer.

The professional nature of the secretary determines that he, as the staff and assistant of the leader, must act in strict accordance with the instructions and intentions of the leader, leave the superior leader and act arbitrarily, which is not allowed by professional ethics. Personal enthusiasm and creativity can only be brought into play on the basis of obeying the leadership, and suggestions can be made. In particular, it is necessary to pay special attention to never interfere with and influence the work and decision-making of leaders with immature personal ideas or even emotional views. The secretary's job is to give full play to the role of staff and give advice to the leaders. In today's democratic and scientific leadership decision-making, it is especially required that the secretary must change the old concept that completing the work is competent, and must improve the consciousness and ability of the staff.

The second is to love their jobs and be loyal to their duties.

No matter what occupation staff are engaged in, they should be loyal to their duties and love their jobs, which is a main line of professional ethics. As a secretary, we should be more loyal to our duties, be more serious and responsible for this specific work, consciously perform the duties of a secretary, and seriously assist leaders in doing all the work. A secretary, in particular, should have a stronger sense of professionalism and responsibility than others, regardless of personal gains and losses, be neither arrogant nor impetuous, nor neglect their duties.

Third, impartiality, modesty and prudence.

Modesty and justice are the virtues that all secretaries should possess. Secretarial staff work beside the leader every day, but they must not be overbearing, pretentious and arrogant just because they work beside the leader. They must discuss research work with relevant functional departments on an equal footing, accept all kinds of opinions and suggestions with an open mind, be good at coordinating contradictions and do a good job in cooperation. Do things aboveboard. Secretaries should treat leaders and the masses equally, handle affairs impartially and treat each other equally. Don't be crony, it varies from person to person, and it seems that it is even more difficult to do things first. Only a fair and upright secretary can have an open mind and a "selfless heart". Only such a secretary can make himself full of vigor and vitality in his work.

Fourth, be honest, self-disciplined and law-abiding.

Instead of taking the opportunity to collect money, obeying the law, being honest and clean, this is an important guarantee for the normal and benign development of secretarial work, an important embodiment of noble moral sentiments in professional activities, and an ideological and moral quality and code of conduct that secretaries should have. Secretaries are often around the leaders and are most familiar with their ideas, decisions and even their whereabouts. There are bound to be many opportunistic people who want to "get information" from the secretary, and even try to get through the leadership relationship through the secretary to achieve their goals. Therefore, while consciously observing professional discipline and laws and regulations related to professional activities, secretaries must resist all kinds of temptations with strong willpower, not engage in so-called "equivalent exchange", pay attention to the interests of the country, the people and the collective, be unmoved by fame and fortune, resist and oppose unhealthy trends with practical actions, and resolutely hold the line of defense that should not be said or done.

V. Being pragmatic and conscientious

The specific working environment of secretaries requires that secretaries must work hard and work hard, and the nature of their work is mainly practical. In other words, we should closely focus on the activities of the leaders and be able to come at the call. In the tense and tedious work, we should be a connecting link, be down-to-earth, keep close contact with reality and the masses, regardless of personal gains and losses, and have the spirit of hard struggle and even self-sacrifice.

Six, pragmatic, study business.

As the staff and assistant of the leader, the secretary is required to be a pioneer in thought and a doer in practice, and all aspects of work should accurately and truly reflect the objective reality from the objective facts. Adhering to the work style of seeking truth from facts, proceeding from reality, integrating theory with practice and persisting in practice are the only criteria for testing truth. Different jobs have corresponding quality requirements for their employees and master the skills of secretarial work. From the perspective of development, secretaries in the new era must know and understand the skills directly or indirectly related to secretarial work. As a secretary in the new era, this personal quality requirement is more strict, comprehensive and even more demanding. Whether you have good theoretical and practical qualities is a very important issue for those who do a good job in secretarial work, and it is also the basic criterion for evaluating whether a secretary is competent. Therefore, secretaries must study hard and strive to improve their ideological quality. With the rapid development of science and technology in modern society, the knowledge is updated very quickly, and the secretarial work is numerous and involves a wide range, which requires the secretary to have profound knowledge as much as possible and be a "generalist" with extensive knowledge to meet the needs of his own work.

To sum up, it is not difficult to see that excellent moral quality is an extremely important factor in any field of work, especially secretarial work, and the noble professional ethics of secretarial staff will directly affect the quality and direction of their work. The above is only the author's superficial understanding based on years of work experience, but with the further development of the times, higher requirements will be put forward for secretaries, which also requires us to keep learning, improve our own quality and establish noble professional sentiments to adapt to the future society.