Traditional Culture Encyclopedia - Traditional virtues - Foreign trade documentary process
Foreign trade documentary process
Know the craft of clothing, and know what stitch it is. (Actually, it's good to learn qc, so you should go to the workshop to follow up more, so that you can get started faster and communicate with the master more. )
3 Follow-up: After receiving the guest's information-translate it into the office-run the room, follow up the progress-see if there are any mistakes after making it-wait for approval after sending it out-do it according to the guest's opinions. The practice of each company is different, so the name of the office is different. Mirror Edition → First Edition → Batch Edition → Batch Edition → Sales Edition → Batch Edition → Production Edition.
4 Quote: Make a quotation after making the version. This is very important, because it is related to the profit of your company, and you should quote 30% more on the basis of the reserve price.
5. Documentary: When placing an order, someone places an order-ordering various fabric accessories according to the order-following up the progress of various materials-coordinating the production progress with the workshop-delivery (here, follow-up and documentary are not very separate, but related. At the same time of follow-up, the order came, so all the steps of follow-up were done at the same time. ) The above is the requirement of factory documentary in Guangdong, and some Guangdong terms are used to make the trade documentary of knitwear. The general process is as follows: receiving customer's instructions, analyzing product incoming materials, purchasing incoming materials, making samples (mainly going to the factory to understand the implementation of samples, whether the production process is suitable for customers' product requirements, and grasping the production progress to meet the delivery date), sending samples to customers for approval, and putting large goods into production. The production process is complicated and prone to mistakes. The processing factory will give you trouble, and the customers will give you trouble. Be mentally prepared.
First, the flow chart
1 First, the process sheet is word-processed and translated into Chinese.
2 refer to the process sheets of previous years (mainly referring to old customers) to check whether there are any new changes or mistakes, focusing on whether there are any special requirements. If the instructions in the process sheet are not clear, communicate with customers in time. If the customer doesn't understand anything, it can be handled according to the normal operation requirements of the order.
3 Check the process list item by item: (1) 1. Main materials, such as fabric variety, yarn count, structure, gram weight and color (pay special attention to special colors, such as hemp ash); (2) Accessories, including zippers (specifically YKK), ropes, buckles, eyelets, shoelaces, elastic bands, woven fabrics (whether dyeing is needed or not), flat knitting machine ribs, main labels, washing labels, hanging tags, decorative cards, etc.
4 Learn English embroidery and other processing methods according to the process list, such as mercerizing, washing and tie-dyeing of fabrics (there is no detailed information about English embroidery in the HTP order, and even the printing color and printing size are not clearly indicated at the initial proofing. Customers only have one requirement: good results. Although the customer gave this right to the factory, it also brought some difficulties to the factory. To guess the customer's mentality, take the initiative to innovate and design something. At this point, we should adapt to the customer's requirements as soon as possible.
Second, the price of nuclear power.
After carefully studying the completed list of works of art, arrange the nuclear price, that is, fill in the nuclear price list, which must be clear and serious, and those who pass the examination bear the main responsibility; It is suggested that the merchandiser compile a list of fabrics, yarn count, weight and width of the factory, so that when encountering fabrics with the same nuclear price in the future, he can fill in the nuclear price list according to a fixed process, and it is best to have a price list of English embroidery.
1 To verify the yarn count, gram weight, width or production difficulty of related fabrics required by customers on the process sheet, it is mainly to communicate with the dyeing and finishing factory, and make clear the related materials of fabrics after confirmation, so that technicians can check the width and gram weight of fabrics with the dyeing and finishing factory when accounting materials, and pay attention to the comparison between yarn count and gram weight of fabrics, which is convenient for accounting materials.
2. The staff in the process room should calculate the process dose. At this time, it is necessary to make a detailed explanation of accessories (especially Baijia customers usually designate manufacturers for accessories to further implement the price of accessories and avoid the price difference after the large goods are put into production), and ask customers which accessories belong to the types of customers' supply and printing and embroidery lines to avoid omissions. If customers have special requirements, they need special instructions.
The production workshop calculates the production capacity and processing fee according to the process sheet. Because the workshop is calculated with reference to the process sheet, many contents are just "on paper", so it is possible to provide sample clothes as much as possible. In order to make the accounting as accurate as possible, it is necessary to notify the production department in detail (preferably in writing) for those on the process sheet or specifically instructed by the customer.
4. Summarize data and calculate the price. Because the price inspector is used to checking the price according to the information he knows, when the customer has special requirements, he must give a clear explanation and make relevant reminders, such as the special requirements of the fabric (whether it is washed or not). ), strange accessories, the price of English embroidery and so on. All these must be written in detail and accurately on the nuclear price data or flow sheet for future reference.
When quoting, if you don't know the price of some accessories and English embroidery, you should indicate the price of the listed accessories and English embroidery. For example, hundreds of good orders often specify accessory factories, while orders from Jia Wei and Europe and the United States involve fabric testing and clothing testing (customers specify accessories, and merchandisers must pay attention. If they are not clearly marked, merchandisers should bear the main responsibility; All responsible persons must read the information on the nuclear price list clearly and know the information they handle; If you have any special requirements, you must tell the price clerk.
Thirdly, sample preparation.
Generally speaking, after quotation, if customers feel that the price is close to or acceptable, they will ask for samples (in principle, talk about the price first, then make samples; In principle, samples are not prepared for new customers, and sample preparation fees are charged). Points to pay attention to when preparing samples (the key to preparing samples is to ensure delivery and quality, so the information we process must be accurate and meet customer requirements to ensure that samples can be confirmed in time and avoid repeated rework): (1) samples.
1 style sample, generally speaking, the sample mainly depends on workmanship, and can be replaced by fabric, but when there is color matching, it must be properly matched, and the size and workmanship are completely in accordance with customer's instructions and requirements.
2. Confirmation sample, as a confirmation sample, customers value the right color, neat accessories, printing and embroidery as required, especially the fabrics representing large goods, which must be good. Generally speaking, the confirmation sample is for designers, so it must be good, accurate and in line with the designer's taste. This work is very important. If you can't do it well, you can say that all the previous efforts have been in vain, and everything has been in vain.
Generally speaking, the prenatal samples are made for customers before cutting to ensure the accuracy of the bulk goods, which represents the level of the bulk goods and is also the customer's test for everyone. In order to facilitate production, it is required that the samples before production must meet all the requirements of customers for large goods to avoid production losses, and must be arranged quickly. For HTP orders, after the big goods come down, the pre-production samples of the big goods will be arranged, and the big goods will be produced after the pre-production samples are confirmed. HTP orders do not require English embroidery patterns.
4 advertising samples, advertising samples are generally used by customers to expand publicity and increase sales after the order is confirmed and before the delivery of large goods. They are all the same color and code, and the appearance effect is good. They must play a facade role (advertising samples must be arranged in advance, not prepared nearby).
5 homogeneous color samples, this requirement is relatively small, you can master it flexibly. For HTP orders, customers require to make sales samples after the process sheet is issued, and similar or similar accessories that are difficult to find can be replaced. After the sample clothes are sent, the price and quotation will be arranged, and then the customer will confirm the opinion.
6 wash the sample to ensure the washing size of the garment, and make sure that the fabric shrinks.
7 ship samples, most customers' ship samples should be incorporated into bulk cargo. If the ship sample incorporated into the bulk cargo fee is not incorporated into the bulk cargo fee, the merchandiser shall bear the main responsibility.
Color sample
The color sample of 1 should be made beautifully and timely, and kept in triplicate: one copy must be kept by itself, so as to avoid checking the color of bulk goods in the future production process, and ask customers whether the color is matched under natural light or lighting, so as to confirm it in time.
2 yarn samples
3 cloth samples, such as hemp ash: if the customer specifies the number of hemp ash, it can communicate with the customer to carry out mass production directly. If you have customer's cloth samples, you can find some cloth samples with similar colors for customer's confirmation. When the color sample involves hemp ash or ash, the customer had better indicate the color number on the yarn card in Hua Fu or Jin Lan, which is convenient for the purchasing department to purchase yarn.
English embroidery pattern
First of all, it is required to use the correct color cloth and thread for proofing, especially embroidery. Embroidery thread must use the correct color. If you do have difficulties, you can communicate with customers and make flexible arrangements. English embroidery materials must be accurate, such as color matching and patterns. If you are not clear, you should communicate with the customer in time and try to shorten the confirmation period (time for confirming samples in English embroidery: in principle, the confirmed samples will be transferred to the salesman within three days after the salesman gives the English embroidery materials to the outsourcer, and the outsourcer should pay attention to confirming whether the colors of the samples are correct. In principle, the confirmed samples should be checked before leaving the factory, and the merchandiser should also check the confirmed samples and send them to the customer for confirmation. Outsourcing personnel should summarize the price information of English embroidery before and after processing, so as to facilitate the query when similar processing business occurs in the future.
condiments
Because our auxiliary materials development has certain limitations, we must arrange auxiliary materials as widely as possible. Such as peers, customers and other departments, especially the network query, the focus is on speed! ! When the auxiliary materials required by customers are really difficult, negotiate with customers in time. Accessories administrators should summarize the information such as the price of purchased accessories before and after, so as to facilitate the query when similar accessories appear in the future. For HTP orders, there are many and miscellaneous accessories, so special attention should be paid to dyeing problems, such as woven fabrics and herringbone belts. Although some parts are easy to find, they can't meet the minimum order quantity of the parts factory, and the manufacturers are unwilling to do it. In line with the fact that customers generally confirm the style of accessories on sales samples, we should consider finding some accessories that are easy to find when proofing, so as to reduce unnecessary troubles in mass production. The overall requirement of accessories is low price and good quality, so it is very necessary to summarize the information of various accessories factories extensively, and such accessories can be well documented in the future. Time for confirming samples of auxiliary materials: In principle, the salesman will send the confirmed samples to the customer for confirmation within three days after transmitting the information to the auxiliary materials administrator.
Four. Execution of the contract
After obtaining the customer's consent or signing a contract and confirming that the customer has executed the contract (such as opening a letter of credit, telegraphic transfer, advance payment, etc.). ), the letter of credit should be urged as soon as possible, and the settlement with advance payment should be urged in time, which is risky and usually applies to old customers. When issuing a production notice, the production notice must be as complete, complete and correct as possible, and after the instruction is issued, it is confirmed that the relevant departments have received the correct instruction within a reasonable time and have started to implement it. Ask the manufacturer for the production plan, supervise the implementation of production instructions in all links, and ensure their smooth progress. If the customer information hasn't arrived yet, we should communicate and mediate with relevant departments and customers in time to make the most reasonable production plan.
Verb (short for verb) confirmation
After signing the contract, confirmation is the most important thing for the person in charge. When arranging confirmation, we should master the following principles: a) First, arrange the production plan and check the confirmation points. First of all, we should count the auxiliary materials and check whether the colors of the incoming materials are consistent, especially the main and auxiliary materials, to ensure the smooth start of the safe production period.
B) Supervise the production plan, and confirm that all relevant instructions to ensure smooth production have been handed over to the heads of relevant departments in written or physical form, and have been seriously implemented. Such as correct process sheets, samples, printing and embroidery patterns, customers' final confirmation opinions or modification opinions should be conveyed in time, various problems in production should be supervised and fed back, and problems in production should be communicated with customers in time.
C) Check all incoming materials, which is consistent with the customer's confirmation.
D) Pay attention to customer changes, such as fabric color and contract quantity. If there is any change, inform the production department as soon as possible to reduce unnecessary losses.
VI. Contract Tracking
During the execution of the contract, it is necessary to fill in the documents and forms on time, report the production progress to customers in time, collect information in time, arrange orders to avoid omissions, communicate with customers and production departments in time, deal with emergencies in time, such as reporting, negotiate with customers for extension, and coordinate relevant departments to take remedial measures.
When the delivery date is approaching, if there are any obstacles in the production process that hinder the smooth implementation of the delivery date of bulk goods according to the contract, the customer must be informed in advance; When sewing, printing, embroidery, etc. If the smooth production is hindered during the production of bulk goods, the customer must be informed in time (and samples should be sent to the customer at the same time) to take relevant remedial measures.
For the smooth production of bulk commodities, we should first go to the factory in time to see the daily production situation. For customers who are slow to confirm or can't provide some information in time, in addition to communication, they should also fax them in writing or inform them of the production progress, and remind them that the delivery date may be affected. At the same time, it is necessary to investigate the possible problems in the production process and summarize the situation in time, especially the auxiliary materials.
The quality control supervisor will inspect the products together with the quality controller before the bulk goods are delivered, and issue an inspection report (put forward rectification suggestions and preventive measures for the problems found); When customers come to our company for inspection, the quality control supervisor or quality controller should accompany the customers for inspection and make records.
VII. Shipment
Arrange delivery in time according to the contract and the final result of negotiation with customers (there may be more than one customer of HTP, and there will be different requirements for box labels, bar codes and packaging bags, which should be paid attention to and sent to the workshop in writing). 1 Inform the relevant departments of the delivery time, quantity and arrival time in time (arrange the delivery in time according to the arrival notice time, and if the delivery cannot be guaranteed, deliver the goods together with the shipping company.
Eight, the issuance of invoices and payment recovery
The voucher clerk of the international business department is responsible for issuing export products invoices and filling out the relevant forms for issuing export invoices; The accountant of the international business department is responsible for issuing domestic product invoices, and the merchandiser is responsible for filling out the relevant forms for issuing domestic invoices.
Documentary is responsible for the recovery of domestic sales payment, urging customers to deal with it in time and speeding up our capital turnover. For the payment settlement of export products, if the letter of credit is settled, the documentary will urge the customer to open the letter of credit for our company in time, and the documentary will be responsible for reviewing the contents of the letter of credit; If the settlement is made by telegraphic transfer, customers should be urged to pay in time after delivery to avoid bad debt losses.
IX. Reimbursement
For the procurement and processing business that our department is responsible for, it is necessary to check with the manufacturer in time, and after confirming that the business is correct, let the other party issue a special VAT invoice that meets the requirements of our department and reimburse it in time according to the relevant documents of our company.
Expense reimbursement: Travel expenses should be reimbursed in time after returning from business trip, specifically according to company documents; Reimbursement of other expenses should be carried out in the month when the expenses occur, so as to avoid cross-month reimbursement of expenses and affect the profit accounting of the company and departments.
Ten, data sorting and archiving
All personnel in this department should timely sort out and file all the materials they are responsible for, keep the desktop clean and tidy, put the materials in an orderly manner, and timely sort them out and distribute them to personal filing cabinets, so as to keep the overall beauty and practicality of the materials, and don't leave them anywhere; Office supplies in public places should be sorted out in time, such as personal data, samples and sample cloth. It is not allowed to be placed at will. If anyone is found to have misplaced it, the responsible person will be punished.
XI。 After-sales service of products.
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