Liaoning Julong Finance Equipment Co., Ltd. After-sales Service

Julong Company has a national after-sales real-time monitoring system, which can monitor the equipment fault network, fault causes, maintenance process and maintenance results in real time. Solved the problems brought by the previous after-sales service management model. It is convenient for the company to conduct overall management, supervision and inspection of the national after-sales service. It is conducive to reasonable organization and arrangement of service personnel, real-time finding of fault causes, timely troubleshooting, and timely supervision and reflection of equipment usage and service quality by customers.

If serious product quality problems occur within 1 month after users use the products, they are guaranteed to be returned.

If there are more than two serious quality failures within one year, all products can be returned, and all products can enjoy one-year free warranty service.

Attached with the warranty card, repair station, contact telephone number and quality complaint hotline.

Each equipment should establish a set of tracking service files and implement unified computerized management throughout the country.

Regular on-site maintenance service four times a year (once a quarter)

Provide free operation training service at any time to ensure that users use the purchased equipment correctly and can operate normally when the operators change.

Provide 24-hour technical consultation and guidance services, provide lifelong maintenance services and spare parts supply.

Provide 24-hour technical consultation and guidance services.

Provide maintenance response time guarantee during the warranty period.

Free of maintenance, labor and transportation costs, only the cost of replacing parts is charged.

Provide free operation training service at any time to ensure that users use the purchased equipment correctly and can operate normally when the operators change.

If a maintenance contract is signed, all benefits and value-added services (technical upgrading, technical improvement, etc. ) will be enjoyed during the warranty period.