Traditional Culture Encyclopedia - Traditional culture - Recently, because I am writing a paper, some of it is about call center, but it has never been clear. Who can tell me what a call center is?

Recently, because I am writing a paper, some of it is about call center, but it has never been clear. Who can tell me what a call center is?

How can I put it? Because the question you ask is too big, but simply answer, the call center is like the mobile 10086 you usually dial. It is a company's customer service system. With the development of business, the call center will become more and more important for a company. At present, the construction modes of call centers can be roughly divided into two types: self-built call centers and outsourced call centers.