Traditional Culture Encyclopedia - Traditional culture - What is the difference between OTA and TMC?
What is the difference between OTA and TMC?
OTA is generally similar to traditional travel agencies, except that the sales model is placed on the network platform, which transmits more route information and makes interactive communication more convenient for customers to consult and order. .
Representative brands include Lvmama Travel Network, Ctrip.com, Outbound Travel Network, Le Tu Travel Network, Xinxin Travel Network, mango net, Yilong.com, Tongcheng.com, Soulv.com, Tuniu.com, EasyWorld, Kaixin E Travel Network and so on.
However, TMC's business and process are relatively complicated. For example, it needs to deal with emergencies for customers faster. This processing speed and efficiency can't be compared with pure OTA customer service. Don't underestimate the gap between these hours. The difference lies in whether business travelers can catch the emergency meeting. In addition, other professional services will be upgraded by more than one grade than OTA, so the service fee is generally the main one.
Representative brands include American Express, British Bit, ICT, Carlson, BCD, HRG, etc.
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