About MPT installation and use

www.e968.net

The M P T software is installed, but the phone cannot be detected or it keeps initializing or the graphical interface that appears is not in the shape of the E375.

(1) The computer's USB port is unavailable or not open. Please change the port or check the relevant settings in the computer's BIOS and open it.

(2) Port conflict. Please check if there is another The device then uses the virtual COM4 or COM4 port, especially the MODEM on the laptop or the desktop with built-in MODEM or other devices. Please turn them off or disable them. Then restart the phone, connect and try again!

Software problem:

The main reason is that the driver is not installed properly. In fact, this driver does not need to be installed specifically, that is, there is no special installation program, it is included in the MPT program. If connected After connecting the data cable, the computer prompts that it has found new hardware and is looking for drivers. You can point them all to the DRV directory under the MPT installation directory. For example, if your system disk is C, then the directory is c:\Program Files\ mobile PhoneTools\ Or the \Inf\ directory under it. If the computer does not automatically discover new hardware, then please enter the "Device Manager" of the computer and see what new devices are added after you plug in the data cable. If it is normal, it will A modem is displayed, and when expanded there is Motorola USB Modem. But if there is no such device or there is an exclamation point in front of this device. After eliminating the hardware cause, you need to manually reinstall the driver yourself. The drive points are as described above.