The latest information for patients in the First Affiliated Hospital of Henan University (released in June 2022165438+1October)

In order to ensure the health and safety of you and your family, according to the requirements of epidemic prevention and control, our hospital adjusted the relevant arrangements for visiting the hospital in real time. Please read the following contents before coming to the hospital, and make corresponding preparations, so as to see a doctor smoothly.

Instructions for coming to the hospital

Before entering the hospital, at the epidemic prevention and control checkpoint at the entrance of the hospital, please ask all personnel to take the initiative to scan the place code, show the health code, the double green code of the itinerary code and the negative nucleic acid certificate within 24 hours, and cooperate with the temperature detection and relevant registration. After entering the hospital, all personnel must always wear masks. Those who come from middle-high risk areas or have close contact with patients in middle-high risk areas recently, please truthfully and objectively state their medical history and activity track, cooperate with the flow adjustment work and obey the arrangement of the staff.

Pre-inspection and diversion

1. After arriving at the pre-inspection and triage office, please ask all personnel to scan the place code, actively cooperate with the staff to measure the body temperature, show the health code, travel code and negative nucleic acid certificate within 24 hours, inquire and register the epidemiological history in detail, and obtain the body temperature list. 2. Critical patients who need emergency treatment or hospitalization should go to the emergency department for treatment, and the hospital will implement the "green channel" policy.

Outpatient service

1. The outpatient building is a one-way street, with the southeast gate of the outpatient building as the entrance and the east gate of the outpatient building as the exit. After entering the outpatient building, please follow the guidelines or volunteers' guidelines for orderly medical treatment.

2. The hospital implements a comprehensive appointment for non-emergency treatment and sees a doctor according to time. Outpatient appointment registration can be made by telephone appointment, WeChat appointment, online appointment, on-site appointment, inter-outpatient appointment and post-discharge appointment. Please see the doctor according to the appointment time, and see the doctor at the wrong peak to reduce the hospitalization time.

3. For special people such as the elderly who can't use intelligent services, if it is difficult to make an appointment to see a doctor, you can make a telephone consultation or seek the help of a doctor on the spot.

4. Please show your temperature list when you see a doctor, strictly abide by "one person, one patient, one consultation room", and patients will enter the consultation room in an orderly manner according to the call number prompt. Please consciously keep a safe distance above 1 m with others, and don't gather or talk.

5. For special patients who come to the hospital, only one escort is needed, and multiple escorts are refused during the epidemic.

6. Personal protection should be provided in places where people are easy to gather, such as registration window, payment window, use of self-service machines, waiting outside the clinic, taking medicine, etc. Please keep a safe distance of "one meter".

Tips: Outpatients should provide negative proof of nucleic acid within 24 hours. Outpatient hemodialysis patients will receive appointment treatment. The fever clinic in our hospital was temporarily closed. If you have unexplained acute fever or cannot rule out COVID-19 patients, please go to the corresponding medical institution for treatment.

Online therapy

The Internet Hospital of the First Affiliated Hospital of Henan University arranges 150 online consultation doctors every day to receive face-to-face video consultation from patients and their families, and can also receive graphic consultation initiated in the form of words and pictures.

1. Registration time:

Make an appointment for registration on the day of treatment or in advance.

Second, the registration method:

1, Internet hospital computer terminal

2. Internet hospital applet

① WeChat official account search for "Online Consultation of the First Affiliated Hospital of Henan University", and click "Online Consultation" to jump directly to the applet; Or, search for the small program "Online consultation in the First Affiliated Hospital of Henan University" on WeChat and directly enter the small program.

② Scan the QR code directly:

Third, the registration fee:

At present, all online doctors are free of registration fees.

IV. Online video consultation time:

8: 00 am-12 pm: 14 pm-17 pm.

Graphic consultation is online 24 hours.

Tips:

1. Patients can re-queue untreated records that have passed the number.

2. During the video consultation, you can check the record of not seeing a doctor in the personal center and cancel the appointment.

Precautions for inpatients and accompanying patients

1. All patients/caregivers seeking medical treatment for hospitalization or invasive surgery must hold negative nucleic acid certificates within 24 hours.

2. Patients who make an appointment for hospitalization, if there is no negative proof of nucleic acid within 24 hours, can go to our hospital for nucleic acid testing, and can be hospitalized only after the nucleic acid results are issued.

3. All patients who are hospitalized in the emergency department must go to the emergency department to issue a hospitalization certificate. If there is no negative nucleic acid certificate within 24 hours, the patient and his accompanying staff will be tested for COVID-19 antigen in the emergency department, and the antigen result is negative before they can be hospitalized.

4. All newly admitted patients and their caregivers are closed in the transitional ward, and can only be transferred to the general ward for treatment after three times of negative nucleic acid tests for three days.

5. Hospitalized patients do not need to be accompanied, and patients who really need to be accompanied should be fixed with accompanying personnel; In order to avoid cross-infection in hospital, all hospitalized patients and nurses should be tested for nucleic acid every day. During hospitalization, patients and nursing staff must wear masks regularly and prepare enough daily necessities in advance. Patients and caregivers are not allowed to enter and leave the ward at will, and they are not allowed to chat or walk around in the ward. Ward closed-loop management.

6. In order to reduce the external risks caused by visits, the hospital stopped all visits and advocated greeting and condolences by telephone and video.

Reminder: Hospitalized patients and their accompanying staff should fill in the Commitment on Epidemic Prevention and Control in COVID-19 after admission. Those who deliberately conceal their travel history, refuse to cooperate with the site code, wear masks irregularly, have no escort certificate, and have no 24-hour negative nucleic acid certificate will be held accountable and bear corresponding legal responsibilities!

The prevention and control of the epidemic situation is no small matter, and the responsibility for safety depends on everyone. Please strictly abide by the above management requirements and do personal protection. Thank you for your understanding and support!