Traditional Culture Encyclopedia - Traditional customs - Experience concept of beloved new moon.

Experience concept of beloved new moon.

Xiamen Xin 'ai Lunar New Year Service Co., Ltd. solemnly promises:

Improve service quality: all service personnel of the company participate in the professional skills training organized by the training center, and can only take up their posts after passing the examination.

Protect the interests of customers: the company is responsible for the true identity of Yueyue and the elder sister-in-law of parenting, and checks the authenticity of all waiters. Safeguard the health of customers: all service personnel of the company hold valid health certificates, and the center conducts a comprehensive physical examination on the service personnel every year.

Guarantee customer demand: When selecting service personnel for customers, the company will recommend appropriate service personnel to provide on-site service according to the actual needs of customers, and provide detailed background information of service personnel and comments from old customers for customers' reference.

Safeguard tripartite rights and interests: customers choose service personnel, and the nursing center will sign tripartite service agreements with customers and service personnel to ensure safe, professional and satisfactory services for customers.

Customer service first: if the customer is not satisfied with the service quality during the service period, the company promises to replace the service personnel for the customer free of charge until they are satisfied.

Supervision feedback: During the service provided by the company's service personnel, the nursing center will send supervisors to supervise at home, correct the operation deviation of the service personnel in time, and listen to customer feedback to continuously improve the service level of the service personnel.

At the end of the service, the company's service personnel need to get the evaluation opinions signed by customers, and then go back to the nursing service center to receive wages.

The company adopts a brand-new operation mode of "company, service personnel and employer" to fully protect the interests of both employers and service personnel. The service center serves the society with the principles of love, care, sincerity and patience, and provides scientific, healthy, humanized and standardized services for families who have given birth or are about to give birth to babies. The company has rich culture, professional management talents, advanced corporate culture and strict technical training, and has trained a large number of high-level and professional maternal and child service talents. All the service personnel have undergone strict screening, professional skills training and assessment, and their personal files are complete, completely putting an end to the current mixed situation in the domestic market.