Opinions on Hotel Business Center

The main function of the hotel business center is to print, copy, fax and translate on behalf of the guests. Business direction: sending and receiving faxes; typing and correcting manuscripts; entrusted to do (including goods storage); train booking; plane booking; travel booking; characteristics of the business; phone bill recharge; car rental package, etc..

The hotel business concept must be based on the hotel platform of the initiated business cooperation, the hotel advocated by the hotel, the hotel industry related concepts as the standard development of unique hotel business concept.

There is a lot of business cooperation is not just at the table and the dinner table, now people have taste, and the business environment combined with personal taste up to the need for a comfortable platform for both sides of the cooperation, and the hotel as a business platform will be a new model in front of everyone. It is more convenient and concise than the traditional negotiation and cooperation.

Some customers in the negotiation because the place where they live and the negotiation place is far away from each other, and in order to consider the convenience of the customer for the sake of the special negotiation platform will be positioned in the hotel where the customer lives, so as to ensure that the timeliness of the business cooperation and negotiation.

Workflow

1, the hotel business post workflow: 5 minutes in advance to the post, for the handover and understand the situation of the previous shift. Read the "handover book" and sign it. Check the work facilities, cleaning and maintenance. Begin daily work.

2, the hotel business post operation requirements

Fax reception operation: the fax machine received faxes for classification, carefully read the head of the incoming mail, according to the recipient's name in the computer query. After checking in the business center "daily fax incoming statistics report" on the registration. If the guest is in the room, the baggage handler will be sent to the guest's room, and at the same time, the bill will be issued and submitted to the cashier in the front lobby.

If the guest is not in the room, leave a message in triplicate, ask the baggage handler to send one to the room, leave one to the front office, and put the third and the original together. If the fax is received by the guest outside the store, then according to the information provided on the fax, notify the recipient to come and collect it quickly.