Traditional Culture Encyclopedia - Traditional customs - A speech at the supermarket
A speech at the supermarket
The speech pays special attention to clear structure and concise level. In today's society, we use speeches more and more, but we have no clue when writing them? The following is a sample of my speeches (3 selected articles) about supermarkets, which are welcome for your reference. I hope it will help you.
Speech by Supermarket 1 Hello, leaders and colleagues!
I am very happy to participate in this speech activity with the theme of basic season of commodity display and month of enjoying civilized language. I hope leaders and colleagues can give me some advice.
When I wear a neat uniform and work with a smile, I feel particularly comfortable. This is because the environment and United atmosphere in our supermarket are like a warm big family. I am very happy and moved. As grass-roots employees, it is more important for us to learn how to display goods and how to serve every customer well.
As the saying goes, one acre of intensive cultivation is not as good as one inch. Obviously, the degree of attention is directly related to the degree of popularity. Then how can we cultivate our small land carefully? In this regard, our grassroots employees should do the following basic work.
Commodity display is a very basic and important work in supermarkets. In the supermarket format, commodity display is by no means a simple stacking of goods, but has the professional function of beautifying shops and stimulating consumption. As a supermarket salesman, we should carefully analyze the internal factors of display work, scientifically promote the standardization of display work, and make it achieve the purpose of beautifying stores, serving customers and increasing sales to the maximum extent.
Putting customer demand first, commodity display has both principles and standards. The center of work is to serve customers and meet their consumption needs. Although I am a worker, I am also a consumer. When shopping, I especially like the simple and clear display of goods, so the display of goods is very important, so I must put myself in the customer's position to improve. Make every effort to serve customers as the center and meet customer needs as the first.
We know that supermarkets often have merchandise promotions with the aim of small profits but quick turnover. Therefore, the placement of promotional goods should make the whole supermarket look full of vitality and have strong sensory stimulation, thus forming a good product image and driving the sales of goods in the whole shopping mall. The principle of commodity display is to design corresponding schemes according to different needs. Moreover, in order to give full play to the promotion of commodity display to sales, we should display the characteristics of various commodities in a scientific way and method according to the customer-centered and demand-oriented display concept, according to the customer's consumption psychology and behavior habits, and combined with the sales target, so as to achieve the purpose of establishing an image, attracting people, stimulating consumption and promoting sales. The seemingly simple exhibition work covers many scientific laws.
The function of commodity display is silent shopping guide. Display and promotion are equally valuable. Display can promote sales. Commodity display gives customers an exciting but unexpected experience, and at the same time gives people a fresh and consistent cognition as a whole. Visual display can make sales stand in the front line. The quantity of each product is limited, but it still gives people a refreshing feeling through our continuous updating of inventory and product rotation. Customers can't help looking around the store and feel that the store is always updating.
So how can we become a civilized unit? Is that the heart of civilization is embodied in small things. When the sun rises every morning and we greet our first customer politely, we should tolerate and understand our customers with a sincere heart. With our civilized language and standard gestures, we will lead customers to be satisfied with shopping. When we send the last customer away with a smile in the sunset, we should be satisfied, grateful and look forward to their coming again. With elegant temperament and brand-new look, let customers look forward to coming and return with satisfaction. We exchange real city services for customers' true feelings, let customers regard shopping as a kind of enjoyment, and make our work vivid and colorful. As the ancients said, everything must be done in detail, and great things must be done in a small way. There is no small matter in the supermarket, everything is important. Doing every little thing well is success. There is no perfect product, but there is 100% service. I believe I can make extraordinary achievements in my ordinary post. In today's increasingly fierce competition, it is even more necessary for us to improve our service awareness, correct our service attitude, improve our service quality, and provide better services to our customers with enthusiastic service and professional actions.
A natural and heartfelt smile will make people feel more cordial, and the distance between them will be much closer at once, so people say, "Just smile and you will know." Scholar Zou Jinhong said: "A beautiful smile is a beautiful scenery, and human beings feel warm with it." . In service, people often praise smiles. From praise, you will feel people's affirmation.
Dear employees and friends, the needs of customers are changing, and our service is also improving. We should be content, grateful, and work hard to make our work perfect and solid. Deeply practice sincere service, and do everything for customers. Strive to surpass ourselves, improve ourselves, treat customers sincerely and care for them. Customer satisfaction is our greatest honor! I also wish our Xinyuan a more brilliant tomorrow! Thank you!
Speech at the supermarket 2 Leadership:
First of all, I would like to thank the company for providing this opportunity to show myself and let everyone know me and get to know me. "Openness, equality, competition and selecting the best" is a historical necessity and a requirement of the development of the times. This competition is an important incentive and challenge for me personally, which will be conducive to the improvement of my personal quality. Whether this competition is successful or not, I will always obey the arrangement of the organization and do my job well.
I am competing for the position of manager of xx store. Next, I will give my competitive speech in three parts.
I. Personal introduction
My name is Gao Qiang. I am 30 years old and have a college degree. I am now the manager of Gome xx store. I started to work in Gome in June of xx, and worked in Cultural Store, Tianhua Store and xx Store successively, mainly responsible for administrative management, store maintenance, group purchase and customer development of industrial units, and store management. In the past three years, under the leadership of the branch leaders and with the support of my colleagues, I have done a good job in various maintenance, development and management, and successfully completed various tasks assigned by the company headquarters and branch leaders. The related work of the department has made great achievements, especially the sales work during the Spring Festival. Our store has been constantly innovating, applying various new ideas and methods, and completing various development tasks in time and quickly, which has won unanimous praise from branch leaders.
Second, the understanding of the post
I am competing for the post of manager of Gome xx Store. With the deepening of China's reform, the gradual establishment of a modern enterprise system and the gradual formation of a competitive mechanism in the home appliance market, the market environment of the international and domestic home appliance industry is more reasonable and the competition is becoming increasingly fierce. It is necessary to establish a healthy development based on corporate culture, with high-quality service as operational control and in a competitive environment that constantly meets customer needs, so as to truly make the enterprise "bigger, stronger, better, better and longer". Therefore, in the current competitive environment, how to ensure the maximization of our enterprise's customer interests, people-oriented+literature+customer-oriented as the driving force, is the basis and key to the survival and development of our enterprise.
At the same time, in order to maximize the wealth of enterprises, I personally think that we should organize stores in an orderly and efficient manner according to seasonal changes, holidays, passenger flow, competitor dynamics and other factors, maximize the potential of every flat storefront and every salesperson, improve the sales and gross profit control of single stores, continuously optimize and improve, and reduce operating costs with strict and standardized processes and new means, so that enterprises can gain greater advantages in the competition.
I think the purpose of setting up this position is to adapt to the current competitive environment, improve the operation quality of our company and provide background support for the development of front-line business. Mainly achieve the following goals:
1. Implement and organize the formulation of various rules and regulations, sales targets and tasks, personnel management methods and inventory plans to ensure the safe, efficient and stable operation of the store.
2. Strengthen inspection, supervision and personnel ability training, organize in-store and out-of-store promotion activities, do a good job in personnel deployment, commodity arrangement and layout, coordinate with manufacturers for on-site promotion, and effectively reduce the operating costs of enterprises.
3. Conduct timely and accurate strategic research to ensure price advantage and reasonable profit, and formulate flexible and phased competitive countermeasures.
4. Control the inventory of stores and distribution centers, implement the safety inventory system, improve the utilization rate of funds and speed up the capital turnover.
5, special management of the prototype, speed up the prototype turnover.
6. Organize business training, employees' business knowledge and sales skills, formulate technical specifications, provide technical support, and improve the overall level of employees in the whole store. Supervisors' understanding and promotion of promotional products.
7. Ensure that the orders, authorizations and tasks formulated by the superior company are smoothly communicated, understood and effectively controlled in the process of effective implementation, and analyze the results.
The above seven goals complement each other. The improvement of the overall level of sales staff in the whole store will ensure the safe, efficient and stable operation of our store, and will also reduce the operating costs of enterprises in operation and maintenance.
Third, work ideas
If I can compete successfully this time, I will do the following work to fulfill my job responsibilities:
1, assist all departments to do a good job in store sales, improve post execution, and plan, organize, lead, control and manage with high quality.
I think, as the store manager, I am a participant in the management department of the branch general manager. Therefore, I want to put myself in a correct position and strictly do it: actively work without exceeding my authority, assist management, strengthen unity and not disperse. Fully mobilize the enthusiasm of department employees and give play to their intelligence; Strengthen the business technical training of internal staff and improve the technical level of all staff. Strengthen the implementation of various operation and maintenance management systems, operating procedures and management methods, and do a good job in supervision, inspection, guidance and assessment, so that all maintenance work can be implemented.
2, strive to improve themselves, improve work ability.
Although I just took over the job as a store manager, the retail industry of home stores is advancing by leaps and bounds, especially in the operation and maintenance technology of stores. How to strengthen the stable operation ability of retail operation, the business support ability of marketing network, strengthen the technology and consciousness of front-line sales staff, and do a good job in the independent development of major customers of operation management system will be an area that needs serious research and continuous development. Only by studying hard and practicing deeply can we keep up with the pace of technology and undertake the task of technical guidance and management.
3. Innovate methods to solve problems and strengthen technical exchanges and foreign cooperation.
Store retail managers should be able to organize various technical forces while constantly improving their own level. I will make full use of the company's advanced communication platform to provide more abundant and perfect data technical support for all departments and units. In addition, it is necessary to strengthen the exchange and training of sales staff in the whole store, organize more and higher-level lectures, improve the overall awareness and technical level, and ensure the safe, efficient and stable operation of the whole store.
In my work, I will gradually establish a smooth information transmission channel among all kinds of personnel, maintenance experts and related manufacturers, so as to * * * enjoy the experience of knowledge and * * * improve the level and skills of personnel. At the same time, I will try to establish a smooth way to solve maintenance problems, so that all kinds of problems can get timely support from relevant technicians and experts, so that similar problems can be released uniformly and everyone can get the same promotion.
4. Strengthen application development, use advanced methods for scientific management, and improve management efficiency.
As a household appliance operation enterprise, while providing users with high-quality products and services, it should make full use of its own resources and industry advantages to establish an advanced scientific management platform for the enterprise. In the future, we should strengthen the development of application management, make full use of our network resources, carry out scientific management, and improve the management efficiency and level of enterprises.
As we all know, home appliance retailing is a soft topic. With the increasing diversification of business, the problems faced by service work are becoming more and more complicated. As the saying goes, "the height of the road is one foot, the height of the magic is one foot", and the field of after-sales service is constantly developing and progressing in the process of change. Service always faces challenges, and there is no perfect solution once and for all. Therefore, in all daily after-sales work, our after-sales personnel should not only keep track of and understand the key work contents of after-sales maintenance at any time, but also constantly put forward new requirements and solve new problems in various services in view of the development of unstable and unsafe situations. The most important thing is to strengthen the independent development of after-sales service, which can not only improve the technical level of our customer service, but also bring convenience to post-maintenance and customer redevelopment, save a lot of money for enterprises and reduce their operating costs.
Dear leaders and colleagues, the above is my report on my basic situation and working ideas. Please criticize and correct my shortcomings.
Thank you!
Speech in the supermarket 3 Good evening, leaders, judges and teachers, colleagues in the company!
Today, I am very happy to stand on this podium and let you share my story of entering xx.
I joined xx in April of xx, and was assigned to the food supermarket group in the department store. I just know that seemingly simple things are so simple. Take my daily work as an example. I repeat the same thing every day, trivial and monotonous, but I still can't help but be a little sloppy when facing customers. Smile service, hands-on daily code of conduct can not be vague, because everything represents the image of the company.
Xx year165438+1October, promoted to director of cabinet group. With the new manager and new employees, I got on the bus to Dongxiang. That year, that January, that night, I witnessed the myth of "mirage" and "overnight fame". With the spirit of struggle that dares to fight and fight, I am here.
Thank xx for giving me a place to support my family, for my post experience, for my colleagues' help, and for the training of leaders. I am xx, I am happy, I am proud!
65438+xx years 10 June transferred back to Yanshan. It was also in that year that January witnessed the opening of Qiantong Shopping Center. In Gantong, I manage the refrigeration group. I am xx, and I am working hard, struggling and happy. I am xx, and I am happy and proud.
In April of xx, I transferred from the non-staple food department to the supermarket food supermarket group. I am no stranger to supermarkets myself, because I was in the supermarket when I first went to work. From here, I found my future path, my goal and the trust of the leaders, which made me determined to make a difference!
From here, I learned more commodity knowledge, more love, and a lot of love, the care of leaders and colleagues. I also love my family, my children and my husband more. There are so many people who love me behind me, and I also give full play to my strength. ...
I like the working environment of xx, attracted by xx's corporate culture, infected by xx's business purpose and service concept, infected by the care of leaders, moved by the unity and cooperation of colleagues, and silently helped … I am proud of being a member of this glorious group!
I have been working for eight years, and my story is coming to an end. What I want to say to my colleagues is, don't give up your job easily because you are married, pregnant and have children, because women should be as financially independent as men and have their own careers, so that men will respect you and look at you with new eyes. Therefore, I must work hard at work. Since it is also a job, why don't we do it well? It is also a day of standing. Some people have high salaries, while others have low salaries. Why don't we keep up with high wages? If nothing else, colleagues! We should also work hard for the most practical problems and improve the happiness index of life!
Career women, after experiencing the storm at work, have more realized the value of tears, and they are more likely to cherish the laughter at home when they are successful.
Finally, I want to say to my colleagues: "What is happiness? Happiness means choosing the right enterprise, following the right leader and finding your own development direction! "
I am lucky and happier to work in xx. Colleagues, let's speak our hearts together: "I come from xx, I am happy, I am proud!" " "
Thank you, my speech is over!
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