What are the principles of etiquette?

1. Tolerance principle

That is, when people use etiquette in communication activities, they should not only be strict with themselves, but also be lenient with others.

Knowing tolerance means being open-minded, open-minded, not caring and not pursuing. It embodies a kind of mind, a sense of tolerance and self-control.

2. The principle of respect for others

In other words, in social communication, people should always respect others, never disrespect others, never hurt their personal dignity, and never insult their personality.

Respecting others means respecting others, including respecting yourself and maintaining the image of individuals and even organizations. Don't be selfish at the expense of others, which is also a matter of human nature.

3. The principle of self-discipline

This is the basis and starting point of etiquette. Learning and using etiquette, the most important thing is self-requirement, self-restraint, self-comparison, self-reflection and self-examination.

Self-discipline is self-discipline, strict with yourself according to etiquette norms, and knowing what you should and should not do.

4. Compliance principle

In social communication, every participant must consciously and voluntarily abide by etiquette and use etiquette to regulate his words and deeds in communication activities.

The principle of compliance is the basic requirement for the subject of behavior and the basic embodiment of personality quality. Only by observing etiquette norms can we win the respect of others and ensure that communication activities achieve the expected goals.

5. The principle of moderation

When applying etiquette, we should pay attention to discretion and be serious and decent.

The doctrine of the mean is to grasp the limits. Etiquette is a procedural provision, and the procedure itself is a "degree". Etiquette, whether it is to show respect or enthusiasm, has a "degree" problem. Without "degree", politeness may go into misunderstanding.

6. The principle of sincerity

When using etiquette, you must be honest, be consistent in words and deeds, and be consistent in appearance.

Sincerity means honesty and trustworthiness in communication, without hypocrisy or affectation. As a process of information transmission, emotional exchange and ideological exchange between people, communication activities cannot achieve their goals without sincerity, let alone ensure the communication effect.

7. Follow the principle of custom

Due to the different national conditions, ethnic groups and cultural backgrounds, we must do as the Romans do, keep in line with the customary practices of the vast majority of people, and don't be arrogant and self-righteous.

Conformity means that all parties in communication should respect each other's customs and habits and understand and respect each other's taboos. If we don't pay attention to taboos, it will cause obstacles and troubles in communication.

8. The principle of equality

Equality is the core of etiquette, that is, to respect the object of communication, treat each other with courtesy, treat all objects of communication equally, and give the same degree of courtesy.

Etiquette is formed on the basis of equality and is the embodiment of equal treatment. Its core issue is to respect and meet each other's demand for respect. In communication activities, we should not only abide by the principle of equality, but also be good at understanding each other's behavior under certain conditions, and not be too picky about each other's behavior.

(B) the role of etiquette

Generally speaking, the function of etiquette is a means to express the relationship of different status between people and to adjust and deal with the relationship between people. The function of etiquette is shown in the following aspects:

1. The role of respect

The function of respect is to show respect and respect to each other, and at the same time, the other party returns the gift. Polite and polite communication behavior includes mutual respect.

2. The role of constraints

Etiquette, as a code of conduct, has a strong constraint on people's social behavior. Etiquette, once formulated and implemented, has become a social custom and social code of conduct over time. Anyone who lives in a certain etiquette, customs and normative environment is consciously or unconsciously bound by etiquette. People who consciously accept etiquette are the signs of "mature people". People who don't accept etiquette will be bound by morality and public opinion, and even forced by legal means.

3. The role of education

Etiquette has an educational function, mainly in two aspects: on the one hand, it respects and restricts etiquette. Etiquette, as a moral custom, has a edifying effect on everyone in the whole society. On the other hand, the formation, perfection and solidification of etiquette will become an important part of the traditional culture of a certain society, which will be passed down from the older generation to the new generation, from generation to generation and from generation to generation with the help of "tradition". In social progress, the educational function of etiquette is of great significance.

4. The role of supervision

Etiquette has the function of regulating interpersonal relationships. On the one hand, etiquette, as a norm, a procedure and a cultural tradition, plays a role in regulating, restraining and adjusting the relationship model between people in time; On the other hand, some etiquette forms and activities can resolve contradictions and establish a new relationship model. It can be seen that etiquette plays an important role in dealing with interpersonal relationships and developing healthy and good interpersonal relationships.