Traditional Culture Encyclopedia - Traditional customs - In the marketing process, what methods are used to communicate with different customers (strategic customers, key customers, general customers and potential customers are described separately)?

In the marketing process, what methods are used to communicate with different customers (strategic customers, key customers, general customers and potential customers are described separately)?

1 strategic customer adoption:

First, focus on analyzing what the customer's greatest needs are, and then customize the best solution according to the customer's needs. It can be unprofitable in the early stage, but if you cooperate for a long time, customers will definitely give you bigger orders because of their reputation.

2. Key customers adopt:

Because key customers are part of profits, accounting for about 25%, we should give priority to them, insist on key follow-up in service, and do not have to cooperate at a loss, but we must do a good job in service. Customers think your service is good, even if they don't reduce the price, they will still cooperate with you.

General customers adopt:

Ordinary customers are the end of profits, which can be used as a supplement to provide various preferential and discounted services, but the quality of products should not be reduced. Although this part of the population does not consume much, it has a large number, which can effectively enhance word of mouth and publicity direction. Fair treatment is the best way.

Ways used by potential customers:

Focus on cultivating potential customers, communicate diligently, express your sincerity and the high quality of your products, instill good quality companies, and give customers warmth by telephone and SMS. And make detailed communication from the emotional level, which will definitely be transferred to your customers.

I summed it up and analyzed it myself, handwritten, without plagiarism and plagiarism.