How can intelligent customer service robots meet marketing needs?

Enterprises use intelligent marketing telephone robots for sales, why do they need the help of intelligent customer service robots? Someone asked: it is enough to find interested customers for enterprises by using telephone robots and improve sales performance, because the ultimate goal of enterprises is to improve sales performance, but what is the use of using customer service robots? Let me introduce why intelligent customer service robots can help enterprises.

What is an intelligent customer service robot?

First of all, let's introduce our intelligent voice customer service robot. In fact, there is no essential difference between TA and intelligent marketing telephone robot. They are all intelligent voice phone robots. Only the marketing telephone robot focuses on outgoing calls and calls customers; Customer service robots focus on answering calls from customers.

We know that the products sold by enterprises cannot guarantee perfection and there will be no problems, so almost all enterprises will set up after-sales service posts to solve the after-sales problems of products for customers.